---
description: Compare Microsoft Teamsvs Nextiva Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Microsoft Teamsvs Nextiva Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Video Conferencing Software](/directory/31895/video-conferencing/software) > [Microsoft Teams\<span\>vs\</span\> Nextiva Comparison](https://www.capterra.in/compare/168668/175788/microsoft-teams/vs/nextiva)

# Compare Microsoft Teams vs Nextiva

Canonical: https://www.capterra.in/compare/168668/175788/microsoft-teams/vs/nextiva

> Detailed comparison between Microsoft Teams and Nextiva. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Microsoft Teams | Nextiva |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 10940 | 914 |
| **Starting Price** | $4.00 | $25.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training Software** | Live Online, Documentation | Videos |

## Best for

### Microsoft Teams

Cloud-based solution designed for business communications to help teams manage chat, meet, file sharing, team discussions, and more.

### Nextiva

Businesses of any size who want to better connect with their customers.

## Key features

### Microsoft Teams

- API
- Access Controls/Permissions
- Audio Calls
- CRM Software
- Calendar Management
- Call Conferencing
- Call Recording Software
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Contact Management Software
- File Sharing Software
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Chat
- Role-Based Permissions
- SSL Security
- Screen Sharing Software
- Two Way Audio & Video

### Nextiva

- API
- Access Controls/Permissions
- Audio Calls
- CRM Software
- Calendar Management
- Call Conferencing
- Call Recording Software
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Contact Management Software
- File Sharing Software
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Chat
- Role-Based Permissions
- SSL Security
- Screen Sharing Software
- Two Way Audio & Video

## Links

- [View Microsoft Teams Profile](https://www.capterra.in/software/168668/microsoft-teams)
- [View Nextiva Profile](https://www.capterra.in/software/175788/nextiva)
- [View Original Comparison](https://www.capterra.in/compare/168668/175788/microsoft-teams/vs/nextiva)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Microsoft Teamsvs Nextiva Comparison - Capterra India","description":"Compare Microsoft Teamsvs Nextiva Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/168668/175788/microsoft-teams/vs/nextiva","about":[{"@id":"https://www.capterra.in/software/168668/microsoft-teams#software"},{"@id":"https://www.capterra.in/software/175788/nextiva#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/168668/175788/microsoft-teams/vs/nextiva#breadcrumblist"},"@id":"https://www.capterra.in/compare/168668/175788/microsoft-teams/vs/nextiva#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","publisher":{"@id":"https://www.capterra.in/#organization"}},{"name":"Microsoft Teams","description":"Microsoft Teams is a group chat solution for teams who want a shared workspace and messaging service. Microsoft Teams replaces Skype for Business as the chat-based communication service of choice for Microsoft 365 team collaboration. It's available on iOS, Android and Windows 10 operating systems. Microsoft Teams is an enterprise-grade messaging application that is a collaboration hub for teams. Create new teams to manage projects, and use Microsoft Teams to send messages, make calls and video conference with coworkers. Get real-time updates to keep everyone on task throughout the day.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/56f97f49-8f6d-4dc1-b6c3-05cf678c8350.png","url":"https://www.capterra.in/software/168668/microsoft-teams","@id":"https://www.capterra.in/software/168668/microsoft-teams#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":10940},"offers":{"price":"4","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Nextiva","description":"Nextiva is an AI-powered unified customer experience management (CXM) platform that consolidates all customer interactions into a single system. It delivers personalized experiences by integrating voice, video, chat, social media, email, and other channels. Nextiva's customer journey orchestration provides real-time insights, enabling the automation of key workflows. Its open architecture and workflow engine, powered by AI, allow businesses to future-proof their customer experience. \n\nNextiva's AI and automation capabilities are easy to deploy, quick to scale, and can be optimized to drive value. The platform includes workforce engagement tools that simplify agent management, reduce fatigue, and increase retention, connecting customer-facing employees with back-office teams to boost productivity. Businesses can engage customers across any channel, reduce costs, and maximize technology investments through Nextiva's consolidated, integrated, and customizable solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ff1e4693-12da-4528-b2d0-5c234878d84b.png","url":"https://www.capterra.in/software/175788/nextiva","@id":"https://www.capterra.in/software/175788/nextiva#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":914},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.in/compare/168668/175788/microsoft-teams/vs/nextiva#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Video Conferencing Software","position":2,"item":"/directory/31895/video-conferencing/software","@type":"ListItem"},{"name":"Microsoft Teamsvs Nextiva Comparison","position":3,"item":"https://www.capterra.in/compare/168668/175788/microsoft-teams/vs/nextiva","@type":"ListItem"}]}]}
</script>