---
description: Compare SurveySparrowvs Merren Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare SurveySparrowvs Merren Comparison - Capterra India
---

Breadcrumb: [Home](/) > [SMS Survey Software](/directory/32937/sms-survey/software) > [SurveySparrow\<span\>vs\</span\> Merren Comparison](https://www.capterra.in/compare/168823/1035625/surveysparrow/vs/merren)

# Compare SurveySparrow vs Merren

Canonical: https://www.capterra.in/compare/168823/1035625/surveysparrow/vs/merren

> Detailed comparison between SurveySparrow and Merren. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveySparrow | Merren |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 121 | 8 |
| **Starting Price** | - | $49.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Best for

### SurveySparrow

SurveySparrow targets Customer Experience, Marketing, Product, HR, IT, Sales, and Operations Managers across BFSI, Retail, IT, Healthcare, Automotive, Media, Government, Education, Hospitality, and E-

### Merren

Merren is for organisations and brands that want to conduct surveys and research on their target market and customers with interactive and highly responsive platforms \&amp; tools.

## Key features

### SurveySparrow

- CES Survey Structure
- CSAT Survey Structure
- Customizable Forms
- Dashboard Software
- Feedback Management
- Mobile Survey
- Multi-Channel Communication
- Multi-Channel Data Collection
- NPS Survey Structure
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Site Intercept Survey
- Social Media Integration
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

### Merren

- CES Survey Structure
- CSAT Survey Structure
- Customizable Forms
- Dashboard Software
- Feedback Management
- Mobile Survey
- Multi-Channel Communication
- Multi-Channel Data Collection
- NPS Survey Structure
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Site Intercept Survey
- Social Media Integration
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

## Links

- [View SurveySparrow Profile](https://www.capterra.in/software/168823/surveysparrow)
- [View Merren Profile](https://www.capterra.in/software/1035625/merren)
- [View Original Comparison](https://www.capterra.in/compare/168823/1035625/surveysparrow/vs/merren)

-----

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