---
description: Compare Zoho Deskvs MacroView Mail Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Zoho Deskvs MacroView Mail Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Zoho Desk\<span\>vs\</span\> MacroView Mail Comparison](https://www.capterra.in/compare/169505/1081650/zoho-desk/vs/MacroView-Mail)

# Compare Zoho Desk vs MacroView Mail

Canonical: https://www.capterra.in/compare/169505/1081650/zoho-desk/vs/MacroView-Mail

> Detailed comparison between Zoho Desk and MacroView Mail. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho Desk | MacroView Mail |
| **Overall rating** | 4.5/5 | - |
| **Total Reviews** | 2211 | 0 |
| **Starting Price** | $20.00 | A$4.95 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Best for

### Zoho Desk

Zoho Desk is used by customer service departments, help desk agents, IT support teams, call centers, field service technicians, and SaaS businesses of all sizes across multiple industries.

### MacroView Mail

Designed for organisations using Microsoft 365 that manage high volumes of email, including legal, financial services, consulting, engineering, government, and project-based teams.

## Key features

### Zoho Desk

- API
- Access Controls/Permissions
- Collaboration Tools
- Computer Telephony Integration
- Customer Complaint Tracking
- Customizable Fields
- Inbox Management
- Issue Scheduling
- Mobile App
- Multiple User Accounts
- Onboarding Software
- Real-Time Analytics
- Reporting/Analytics
- Response Management
- Search/Filter
- Tagging
- Third-Party Integrations
- Workflow Management Software

### MacroView Mail

- API
- Access Controls/Permissions
- Collaboration Tools
- Customizable Fields
- Data Recovery
- Email Monitoring
- Inbox Management
- Mobile App
- Multiple User Accounts
- Real-Time Analytics
- Reporting/Analytics
- Response Management
- Search/Filter
- Tagging
- Third-Party Integrations
- Workflow Management Software

## Links

- [View Zoho Desk Profile](https://www.capterra.in/software/169505/zoho-desk)
- [View MacroView Mail Profile](https://www.capterra.in/software/1081650/MacroView-Mail)
- [View Original Comparison](https://www.capterra.in/compare/169505/1081650/zoho-desk/vs/MacroView-Mail)

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