---
description: Compare Trustpilotvs NinjaChat Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Trustpilotvs NinjaChat Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [Trustpilot\<span\>vs\</span\> NinjaChat Comparison](https://www.capterra.in/compare/169618/1026964/trustpilot/vs/ninjachat)

# Compare Trustpilot vs NinjaChat

Canonical: https://www.capterra.in/compare/169618/1026964/trustpilot/vs/ninjachat

> Detailed comparison between Trustpilot and NinjaChat. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Trustpilot | NinjaChat |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 1202 | 5 |
| **Starting Price** | $299.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation | Webinars |

## Best for

### Trustpilot

Trustpilot serves all of the Internet economy.&#10;&#10;- Ecommerce&#10;- Retail&#10;- Financial services&#10;- Consumer services&#10;- Consumer goods&#10;- Insurance&#10;- Healthcare&#10;- Auto&#10;- Travel

### NinjaChat

Large Enterprises, Small and Medium Enterprises&#10;Retail and Ecommerce&#10;Telecommunication and IT&#10;BFSI (Banking, Financial Services and Insurance)&#10;Travel and Hospitality&#10;Education&#10;HealthCare&#10;Other

## Key features

### Trustpilot

- API
- Activity Dashboard
- Customer Database
- Customizable Reports
- Dashboard Software
- Engagement Tracking
- Monitoring
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Surveys & Feedback
- Tagging
- Third-Party Integrations
- Widgets

### NinjaChat

- API
- Activity Dashboard
- Chatbot software
- Customer Database
- Dashboard Software
- File Sharing Software
- Monitoring
- Real-Time Analytics
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Surveys & Feedback
- Tagging
- Third-Party Integrations
- Transfers/Routing
- Widgets

## Links

- [View Trustpilot Profile](https://www.capterra.in/software/169618/trustpilot)
- [View NinjaChat Profile](https://www.capterra.in/software/1026964/ninjachat)
- [View Original Comparison](https://www.capterra.in/compare/169618/1026964/trustpilot/vs/ninjachat)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Trustpilotvs NinjaChat Comparison - Capterra India","description":"Compare Trustpilotvs NinjaChat Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/169618/1026964/trustpilot/vs/ninjachat","about":[{"@id":"https://www.capterra.in/software/169618/trustpilot#software"},{"@id":"https://www.capterra.in/software/1026964/ninjachat#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/169618/1026964/trustpilot/vs/ninjachat#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.in/compare/169618/1026964/trustpilot/vs/ninjachat#webpage","isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","publisher":{"@id":"https://www.capterra.in/#organization"}},{"name":"Trustpilot","description":"Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers &amp; businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve.\n\nToday, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan &amp; New York.  \n\nTrustpilot provides businesses with the necessary tools to assist with review invitations, onsite widgets, Google Seller Ratings, rich snippet stars &amp; more, to help stand out where it matters most - in search.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/033c40dd-da31-451f-8e57-e5cb41d3476f.png","url":"https://www.capterra.in/software/169618/trustpilot","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/169618/trustpilot#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":1202},"offers":{"price":"299","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"NinjaChat","description":"NinjaChat from All-in-One Business Suite by 500apps is a Live Chat Software. It provides the best customer support for your website visitors. It helps to engage your website visitors by integrating your live chat with multi-channel communication like text, Facebook, WhatsApp, and many more.\n\nAll-in-One Business Suite by 500apps offers 50 apps for a flat $14.99 which comprises functional Suites like Sales, Marketing, HR &amp; Ops, Developers (Engineering), Support, Collaboration and Productivity.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/71583f99-ef5f-4253-9b25-084409c3f960.png","url":"https://www.capterra.in/software/1026964/ninjachat","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/1026964/ninjachat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":5},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Review Management Software","position":2,"item":"/directory/31024/review-management/software","@type":"ListItem"},{"name":"Trustpilotvs NinjaChat Comparison","position":3,"item":"https://www.capterra.in/compare/169618/1026964/trustpilot/vs/ninjachat","@type":"ListItem"}],"@id":"https://www.capterra.in/compare/169618/1026964/trustpilot/vs/ninjachat#breadcrumblist"}]}
</script>