---
description: Compare Nextivavs Zoom Phone Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Nextivavs Zoom Phone Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Contact Center Software](/directory/32035/contact-center/software) > [Nextiva\<span\>vs\</span\> Zoom Phone Comparison](https://www.capterra.in/compare/175788/208535/nextiva/vs/zoom-phone)

# Compare Nextiva vs Zoom Phone

Canonical: https://www.capterra.in/compare/175788/208535/nextiva/vs/zoom-phone

> Detailed comparison between Nextiva and Zoom Phone. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nextiva | Zoom Phone |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 914 | 243 |
| **Starting Price** | $25.00 | $9.20 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Nextiva

Businesses of any size who want to better connect with their customers.

### Zoom Phone

Zoom Phone is for businesses of all sizes, ranging from small businesses to global enterprises.

## Key features

### Nextiva

- API
- Access Controls/Permissions
- Automatic Call Distribution
- Call Conferencing
- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Routing
- Call Screening
- Call Tracking Metrics
- Computer Telephony Integration
- Contact Management Software
- Employee Directory
- Multi-Channel Communication
- Queue Management
- SIP Trunking
- Unified Communications Software
- Video Conferencing Software
- Virtual Call Center
- Voicemail Transcription

### Zoom Phone

- API
- Access Controls/Permissions
- Automatic Call Distribution
- Call Conferencing
- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Routing
- Call Screening
- Call Tracking Metrics
- Computer Telephony Integration
- Contact Management Software
- Employee Directory
- Multi-Channel Communication
- Queue Management
- SIP Trunking
- Unified Communications Software
- Video Conferencing Software
- Virtual Call Center
- Voicemail Transcription

## Links

- [View Nextiva Profile](https://www.capterra.in/software/175788/nextiva)
- [View Zoom Phone Profile](https://www.capterra.in/software/208535/zoom-phone)
- [View Original Comparison](https://www.capterra.in/compare/175788/208535/nextiva/vs/zoom-phone)

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