---
description: Compare Luma Healthvs Paratus Health Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Luma Healthvs Paratus Health Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Family Practice Electronic Medical Records Software](/directory/32564/family-practice-electronic-medical-records-%28emr%29/software) > [Luma Health\<span\>vs\</span\> Paratus Health Comparison](https://www.capterra.in/compare/176533/1082801/lumahealth/vs/Paratus-Health)

# Compare Luma Health vs Paratus Health

Canonical: https://www.capterra.in/compare/176533/1082801/lumahealth/vs/Paratus-Health

> Detailed comparison between Luma Health and Paratus Health. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Luma Health | Paratus Health |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 82 | 0 |
| **Starting Price** | - | $2,500.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Best for

### Luma Health

Luma serves various health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics, orchestrating the care journeys of multiple patients.

### Paratus Health

Independently owned hospitals and healthcare clinics.

## Key features

### Luma Health

- Calendar Management
- Cancellation Management
- Generative AI
- HIPAA Compliant
- Insurance Eligibility Verification
- Live Chat Software
- Multi-Location
- Multiple Appointment Types
- Online Scheduling
- Patient Communications
- Patient Intake
- Patient Records Management
- Pre-Appointment Screening
- Recurring Appointments
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Surveys & Feedback
- Wait List Management

### Paratus Health

- Calendar Management
- Cancellation Management
- Generative AI
- HIPAA Compliant
- Insurance Eligibility Verification
- Live Chat Software
- Multi-Location
- Multiple Appointment Types
- Online Scheduling
- Patient Communications
- Patient Intake
- Patient Records Management
- Pre-Appointment Screening
- Recurring Appointments
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Surveys & Feedback
- Wait List Management

## Links

- [View Luma Health Profile](https://www.capterra.in/software/176533/lumahealth)
- [View Paratus Health Profile](https://www.capterra.in/software/1082801/Paratus-Health)
- [View Original Comparison](https://www.capterra.in/compare/176533/1082801/lumahealth/vs/Paratus-Health)

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