---
description: Compare Smaplyvs TheyDo Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Smaplyvs TheyDo Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Smaply\<span\>vs\</span\> TheyDo Comparison](https://www.capterra.in/compare/177161/213609/smaply/vs/theydo)

# Compare Smaply vs TheyDo

Canonical: https://www.capterra.in/compare/177161/213609/smaply/vs/theydo

> Detailed comparison between Smaply and TheyDo. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Smaply | TheyDo |
| **Overall rating** | 4.4/5 | 4.3/5 |
| **Total Reviews** | 20 | 4 |
| **Starting Price** | €0.00 | $25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Smaply

Smaply is a journey mapping \&amp; management tool to improve the customer experience. The tool is designed for companies with CX teams that collaborate on maps and share progress with others.

### TheyDo

Customer-centric teams.

## Key features

### Smaply

- Attribution Modeling
- Collaboration Tools
- Customer Database
- Customer Experience Management
- Customer Profiles
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Visualization Software
- Knowledge Management Software
- Map Creation
- Performance Metrics
- Personalization Software
- Real-Time Analytics
- Real-Time Data
- Single Sign On (SSO) Software
- Surveys & Feedback
- Tagging
- Whiteboard Software

### TheyDo

- Collaboration Tools
- Customer Experience Management
- Customer Profiles
- Customizable Templates
- Data Import/Export
- Data Visualization Software
- Performance Metrics
- Real-Time Data
- Single Sign On (SSO) Software
- Tagging
- Workflow Management Software

## Links

- [View Smaply Profile](https://www.capterra.in/software/177161/smaply)
- [View TheyDo Profile](https://www.capterra.in/software/213609/theydo)
- [View Original Comparison](https://www.capterra.in/compare/177161/213609/smaply/vs/theydo)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Smaplyvs TheyDo Comparison - Capterra India","description":"Compare Smaplyvs TheyDo Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/177161/213609/smaply/vs/theydo","about":[{"@id":"https://www.capterra.in/software/177161/smaply#software"},{"@id":"https://www.capterra.in/software/213609/theydo#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/177161/213609/smaply/vs/theydo#breadcrumblist"},"@id":"https://www.capterra.in/compare/177161/213609/smaply/vs/theydo#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.in/#website"},"publisher":{"@id":"https://www.capterra.in/#organization"},"inLanguage":"en-IN"},{"name":"Smaply","description":"Smaply is a journey mapping &amp; management tool for companies of all sizes who want to improve their customer experience and scale design thinking in their organization. \n\nFlexible and intuitive editor | Smaply AI for quickly generating maps | Opportunities, pain points and solutions | Portfolio graph | Metrics and KPIs | granular user roles | comments on cards | journey map hierarchies | ISO 27001:2022 | SOC2 | GDPR | SSO | hosting on dedicated instance | Coaching &amp; training | real-time collaboration | export functionalities | Journey Performance Indicator","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/029f6490-30ee-47ad-b118-b1e32544af39.png","url":"https://www.capterra.in/software/177161/smaply","@id":"https://www.capterra.in/software/177161/smaply#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":20},"offers":{"price":"0","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"name":"TheyDo","description":"Manage journeys like you manage products. With TheyDo, experience-led teams (CX, UX, Research, Product)  can manage all journeys in one place. Featuring a collaborative journey management experience, opportunity prioritization engine, and world-class support, TheyDo is cloud journey management software you’ll want to use to manage and track customer experience from insight to implementation.\n\nIt’s not what your customers say, it’s what they do.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b9195078-0079-4741-ba36-a2115478b45d.png","url":"https://www.capterra.in/software/213609/theydo","@id":"https://www.capterra.in/software/213609/theydo#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":4},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.in/compare/177161/213609/smaply/vs/theydo#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Experience Software","position":2,"item":"/directory/30671/customer-experience/software","@type":"ListItem"},{"name":"Smaplyvs TheyDo Comparison","position":3,"item":"https://www.capterra.in/compare/177161/213609/smaply/vs/theydo","@type":"ListItem"}]}]}
</script>
