---
description: Compare ManageEngine ServiceDesk Plusvs Instatus Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare ManageEngine ServiceDesk Plusvs Instatus Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [ManageEngine ServiceDesk Plus\<span\>vs\</span\> Instatus Comparison](https://www.capterra.in/compare/179501/209673/manageengine-service-desk-plus/vs/instatus)

# Compare ManageEngine ServiceDesk Plus vs Instatus

Canonical: https://www.capterra.in/compare/179501/209673/manageengine-service-desk-plus/vs/instatus

> Detailed comparison between ManageEngine ServiceDesk Plus and Instatus. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ManageEngine ServiceDesk Plus | Instatus |
| **Overall rating** | 4.4/5 | 4.8/5 |
| **Total Reviews** | 227 | 27 |
| **Starting Price** | $16.00 | $20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | - |
| **Training Software** | In Person, Live Online, Webinars, Documentation | - |

## Best for

### ManageEngine ServiceDesk Plus

ServiceDesk Plus can be used by SMBs and enterprises alike. It's a region and vertical-agnostic ITSM platform that is easy to set up—without heavy implementation overhead or developer effort.

### Instatus

SaaS businesses, Consumer products, Developer tools, Cloud services, Universities, IT companies, Game servers, Discord servers

## Key features

### ManageEngine ServiceDesk Plus

- API
- Activity Dashboard
- Alerts/Notifications
- Asset Tracking Software
- Communications Management
- Email Alerts
- IT Incident Management
- Incident Reporting
- Issue Management
- Maintenance Scheduling
- Mobile Alerts
- Monitoring
- Multi-Language
- Real-Time Monitoring
- Real-Time Reporting
- Reservations Management
- Service History
- Single Sign On (SSO) Software
- Status Tracking
- Third-Party Integrations

### Instatus

- API
- Activity Dashboard
- Alerts/Notifications
- Communications Management
- Email Alerts
- IT Incident Management
- Incident Reporting
- Issue Management
- Maintenance Scheduling
- Mobile Alerts
- Monitoring
- Multi-Language
- Real-Time Monitoring
- Real-Time Reporting
- Single Sign On (SSO) Software
- Status Tracking
- Third-Party Integrations

## Links

- [View ManageEngine ServiceDesk Plus Profile](https://www.capterra.in/software/179501/manageengine-service-desk-plus)
- [View Instatus Profile](https://www.capterra.in/software/209673/instatus)
- [View Original Comparison](https://www.capterra.in/compare/179501/209673/manageengine-service-desk-plus/vs/instatus)

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