---
description: Compare Twiliovs msg91 Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Twiliovs msg91 Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Cloud Communication Platform](/directory/31362/cloud-communication-platform/software) > [Twilio\<span\>vs\</span\> msg91 Comparison](https://www.capterra.in/compare/180158/181053/twilio-communications-platform/vs/walkover-web-solutions)

# Compare Twilio vs msg91

Canonical: https://www.capterra.in/compare/180158/181053/twilio-communications-platform/vs/walkover-web-solutions

> Detailed comparison between Twilio and msg91. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Twilio | msg91 |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 501 | 42 |
| **Starting Price** | $0.01 | $65.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Twilio

Twilio is used by developers, contact centers, customer service departments, marketing teams, healthcare providers, and real estate agents, in over 180 countries.

### msg91

If you are looking for Promotional/Transactional SMS, WhatsApp for Business, Email Marketing Campaigns, and OTP-Authentication via SMS, Email, Voice or WhatsApp. Contact MSG91 today\!

## Key features

### Twilio

- 2-Way Messaging
- API
- Audio/Video Conferencing
- Call Monitoring Software
- Call Recording Software
- Chat/Messaging
- Chatbot software
- Collaboration Tools
- Computer Telephony Integration
- Contact Management Software
- Mass Texting
- Message Personalization
- Multi-Channel Communication
- Polls/Voting
- Queue Management
- Reporting & Statistics
- Reporting/Analytics
- SMS Marketing
- Scheduled Messaging
- Unified Communications Software

### msg91

- 2-Way Messaging
- API
- Audio/Video Conferencing
- Call Monitoring Software
- Call Recording Software
- Chat/Messaging
- Chatbot software
- Collaboration Tools
- Computer Telephony Integration
- Contact Management Software
- Mass Texting
- Message Personalization
- Multi-Channel Communication
- Polls/Voting
- Queue Management
- Reporting & Statistics
- Reporting/Analytics
- SMS Marketing
- Scheduled Messaging
- Unified Communications Software

## Links

- [View Twilio Profile](https://www.capterra.in/software/180158/twilio-communications-platform)
- [View msg91 Profile](https://www.capterra.in/software/181053/walkover-web-solutions)
- [View Original Comparison](https://www.capterra.in/compare/180158/181053/twilio-communications-platform/vs/walkover-web-solutions)

-----

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