---
description: Compare WhatsAppvs Gmail Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare WhatsAppvs Gmail Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [WhatsApp\<span\>vs\</span\> Gmail Comparison](https://www.capterra.in/compare/180345/202338/whatsapp/vs/gmail)

# Compare WhatsApp vs Gmail

Canonical: https://www.capterra.in/compare/180345/202338/whatsapp/vs/gmail

> Detailed comparison between WhatsApp and Gmail. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | WhatsApp | Gmail |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 16297 | 13327 |
| **Starting Price** | - | $0.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support |
| **Training Software** | Not Offered | Videos |

## Best for

### WhatsApp

WhatsApp is used by customer service departments, marketing teams, sales organizations, e-commerce companies, banks, retailers, and businesses seeking to engage customers at scale.

### Gmail

Designed for businesses of all types and sizes, it is a cloud-based email marketing solution that assists with creating custom professional email addresses, sending bulk emails, and more.

## Key features

### WhatsApp

- API
- Alerts/Notifications
- Autoresponders
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- File Sharing Software
- Multi-Channel Communication
- On-Demand Communications
- Personalization Software
- Real-Time Chat
- Reminders
- Screen Sharing Software
- Search/Filter
- Third-Party Integrations
- Video Support

### Gmail

- API
- Alerts/Notifications
- Autoresponders
- Collaboration Tools
- Email Marketing Software
- Email Monitoring
- List Management
- Personalization Software
- Search/Filter
- Subscriber Management
- Third-Party Integrations

## Links

- [View WhatsApp Profile](https://www.capterra.in/software/180345/whatsapp)
- [View Gmail Profile](https://www.capterra.in/software/202338/gmail)
- [View Original Comparison](https://www.capterra.in/compare/180345/202338/whatsapp/vs/gmail)

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