---
description: Compare Vibervs hello24.ai Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Vibervs hello24.ai Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Viber\<span\>vs\</span\> hello24.ai Comparison](https://www.capterra.in/compare/180348/1033570/viber/vs/hello24ai)

# Compare Viber vs hello24.ai

Canonical: https://www.capterra.in/compare/180348/1033570/viber/vs/hello24ai

> Detailed comparison between Viber and hello24.ai. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Viber | hello24.ai |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 4058 | 22 |
| **Starting Price** | - | $20.00 |
| **Free Trial** | - | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Chat | Email/Help Desk, Phone Support, Chat |
| **Training Software** | Not Offered | Live Online, Documentation, Videos |

## Best for

### Viber

On-premise customer engagement \&amp; communication tool that lets small to large businesses perform international calls, promoting brand visibility using group chats, video calls, sticker content \&amp; more.

### hello24.ai

DTC Brands on Shopify \&amp; WooCommerce (WordPress), Ecommerce companies, \&amp; retail brands looking to engage customers on online media.

## Key features

### Viber

- API
- Chat/Messaging
- Communication Management
- Customer History
- Interactive Content
- Live Chat Software
- Personalization Software
- Reporting/Analytics
- Video Support

### hello24.ai

- AI/Machine Learning
- API
- Activity Tracking
- Chat/Messaging
- Chatbot software
- Communication Management
- Configurable Workflow
- Customer History
- Customer Service Analytics
- Customizable Reports
- Engagement Tracking
- Interactive Content
- Live Chat Software
- Monitoring
- Natural Language Processing
- Personalization Software
- Real-Time Data
- Reporting/Analytics
- Surveys & Feedback
- Video Support

## Links

- [View Viber Profile](https://www.capterra.in/software/180348/viber)
- [View hello24.ai Profile](https://www.capterra.in/software/1033570/hello24ai)
- [View Original Comparison](https://www.capterra.in/compare/180348/1033570/viber/vs/hello24ai)

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