---
description: Compare Vibervs URVA Connect Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Vibervs URVA Connect Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Viber\<span\>vs\</span\> URVA Connect Comparison](https://www.capterra.in/compare/180348/1040469/viber/vs/urva-connect)

# Compare Viber vs URVA Connect

Canonical: https://www.capterra.in/compare/180348/1040469/viber/vs/urva-connect

> Detailed comparison between Viber and URVA Connect. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Viber | URVA Connect |
| **Overall rating** | 4.4/5 | - |
| **Total Reviews** | 4058 | 0 |
| **Starting Price** | - | $11.00 |
| **Free Trial** | - | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | Not Offered | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Viber

On-premise customer engagement \&amp; communication tool that lets small to large businesses perform international calls, promoting brand visibility using group chats, video calls, sticker content \&amp; more.

### URVA Connect

URVA Connect caters to startups, SMEs, agencies, and enterprises, simplifying messaging across platforms, ensuring smooth team transitions, and nurturing customer relationships.

## Key features

### Viber

- API
- Batch Communications
- Chat/Messaging
- Customer History
- Feedback Management
- Interaction Tracking
- Interactive Content
- Multi-Channel Communication
- On-Demand Communications
- Personalization Software
- Reporting/Analytics
- Video Support

### URVA Connect

- API
- Activity Tracking
- Batch Communications
- Call Recording Software
- Chat/Messaging
- Collaboration Tools
- Customer Database
- Customer History
- Feedback Management
- Interaction Tracking
- Interactive Content
- Multi-Channel Communication
- On-Demand Communications
- Personalization Software
- Social Media Integration
- Surveys & Feedback
- Template Management
- Video Support
- Workflow Management Software

## Links

- [View Viber Profile](https://www.capterra.in/software/180348/viber)
- [View URVA Connect Profile](https://www.capterra.in/software/1040469/urva-connect)
- [View Original Comparison](https://www.capterra.in/compare/180348/1040469/viber/vs/urva-connect)

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