---
description: Compare CloudTalkvs Odigo Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare CloudTalkvs Odigo Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Call Center Software](/directory/30007/call-center/software) > [CloudTalk\<span\>vs\</span\> Odigo Comparison](https://www.capterra.in/compare/182004/196966/cloudtalk/vs/odigo)

# Compare CloudTalk vs Odigo

Canonical: https://www.capterra.in/compare/182004/196966/cloudtalk/vs/odigo

> Detailed comparison between CloudTalk and Odigo. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CloudTalk | Odigo |
| **Overall rating** | 4.4/5 | 4.0/5 |
| **Total Reviews** | 268 | 3 |
| **Starting Price** | $19.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep) |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### CloudTalk

CloudTalk is the perfect business phone system for small and mid-sized companies focused on sales and customer service, aiming to deliver an excellent customer experience to their clients.

### Odigo

Call Agent, Director Call Center Operations, Call Center Customer Service Representative, Senior Call Center Manager, Call Center Executive, Customer Experience Manager, Call Center Supervisor

## Key features

### CloudTalk

- Access Controls/Permissions
- Automatic Call Distribution
- Blended Call Center
- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Scripting
- Communication Management
- Computer Telephony Integration
- Customer History
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- Outbound Call Center
- Performance Metrics
- Phone Key Input
- Progressive Dialer
- Real-Time Analytics
- Survey/Poll Management
- Voicemail Transcription

### Odigo

- Access Controls/Permissions
- Automatic Call Distribution
- Blended Call Center
- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Scripting
- Communication Management
- Computer Telephony Integration
- Customer History
- Inbound Call Center
- Monitoring
- Multi-Channel Communication
- Outbound Call Center
- Performance Metrics
- Phone Key Input
- Progressive Dialer
- Real-Time Analytics
- Survey/Poll Management
- Voicemail Transcription

## Links

- [View CloudTalk Profile](https://www.capterra.in/software/182004/cloudtalk)
- [View Odigo Profile](https://www.capterra.in/software/196966/odigo)
- [View Original Comparison](https://www.capterra.in/compare/182004/196966/cloudtalk/vs/odigo)

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