---
description: Compare CloudTalkvs The Real PBX Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare CloudTalkvs The Real PBX Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance software](/directory/33415/contact-center-quality-assurance/software) > [CloudTalk\<span\>vs\</span\> The Real PBX Comparison](https://www.capterra.in/compare/182004/199867/cloudtalk/vs/the-real-pbx)

# Compare CloudTalk vs The Real PBX

Canonical: https://www.capterra.in/compare/182004/199867/cloudtalk/vs/the-real-pbx

> Detailed comparison between CloudTalk and The Real PBX. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CloudTalk | The Real PBX |
| **Overall rating** | 4.4/5 | 2.5/5 |
| **Total Reviews** | 268 | 2 |
| **Starting Price** | $19.00 | $9.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### CloudTalk

CloudTalk is the perfect business phone system for small and mid-sized companies focused on sales and customer service, aiming to deliver an excellent customer experience to their clients.

### The Real PBX

Businesses of any size \&amp; industry verticals including but not limited to Education, Information Technology, Manufacturing, Healthcare, etc. looking to implement next-gen cloud telephony solutions.

## Key features

### CloudTalk

- Auto-Dialer
- Blended Call Center
- Call Recording Software
- Call Routing
- Call Tagging
- Call Tracking Metrics
- Call Transfer
- Computer Telephony Integration
- Conferencing
- Customizable Reports
- FCC Compliance
- For Cloud Phone Systems
- IVR
- Monitoring
- Real-Time Data
- Recording
- Ring Groups
- SIP Trunking
- Video Conferencing Software
- Virtual Extensions

### The Real PBX

- Call Recording Software
- Call Routing
- Call Transfer
- Conferencing
- For Cloud Phone Systems
- IVR
- Ring Groups
- SIP Trunking
- Video Conferencing Software
- Virtual Extensions

## Links

- [View CloudTalk Profile](https://www.capterra.in/software/182004/cloudtalk)
- [View The Real PBX Profile](https://www.capterra.in/software/199867/the-real-pbx)
- [View Original Comparison](https://www.capterra.in/compare/182004/199867/cloudtalk/vs/the-real-pbx)

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