---
description: Compare Tiledeskvs Periscope Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Tiledeskvs Periscope Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Conversational AI Platform](/directory/31596/conversational-ai-platform/software) > [Tiledesk\<span\>vs\</span\> Periscope Comparison](https://www.capterra.in/compare/187541/1074075/tiledesk/vs/Periscope)

# Compare Tiledesk vs Periscope

Canonical: https://www.capterra.in/compare/187541/1074075/tiledesk/vs/Periscope

> Detailed comparison between Tiledesk and Periscope. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Tiledesk | Periscope |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 154 | 0 |
| **Starting Price** | €49.00 | $49.99 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### Tiledesk

Enterprises and mid-market teams that need AI Agents for customer support, sales engagement, and internal operations, with multichannel deployment and strong admin controls.

### Periscope

Small and Medium sized companies which are looking for comprehensive multi lingual AI support and personalised recommendations for their Products or Machines or any services to their customers 24x7

## Key features

### Tiledesk

- AI/Machine Learning
- API
- Chat/Messaging
- Customer Database
- Customer Service Analytics
- Engagement Tracking
- For Sales/Marketing
- Lead Capture Software
- Lead Qualification
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Natural Language Processing
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Transcripts/Chat History
- Workflow Management Software

### Periscope

- AI/Machine Learning
- API
- Chat/Messaging
- Customer Database
- Customer Service Analytics
- Engagement Tracking
- For Sales/Marketing
- Lead Capture Software
- Lead Qualification
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Natural Language Processing
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Transcripts/Chat History
- Workflow Management Software

## Links

- [View Tiledesk Profile](https://www.capterra.in/software/187541/tiledesk)
- [View Periscope Profile](https://www.capterra.in/software/1074075/Periscope)
- [View Original Comparison](https://www.capterra.in/compare/187541/1074075/tiledesk/vs/Periscope)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Tiledeskvs Periscope Comparison - Capterra India","description":"Compare Tiledeskvs Periscope Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/187541/1074075/tiledesk/vs/Periscope","about":[{"@id":"https://www.capterra.in/software/187541/tiledesk#software"},{"@id":"https://www.capterra.in/software/1074075/Periscope#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/187541/1074075/tiledesk/vs/Periscope#breadcrumblist"},"@id":"https://www.capterra.in/compare/187541/1074075/tiledesk/vs/Periscope#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","publisher":{"@id":"https://www.capterra.in/#organization"}},{"name":"Tiledesk","description":"Tiledesk is an AI Agent platform that helps businesses automate customer support and business routines across channels. Teams build and deploy agents with a no code, drag and drop flow builder. It is open source and available as SaaS or self hosted.\n\nIt includes a knowledge base with RAG that imports URLs and files for accurate, context aware answers. With MCP actions, agents can connect to CRMs, email, spreadsheets, webhooks, and tools like Google Workspace, Slack, Shopify, and Notion using natural language instructions. When AI falls short, human resolutions can be turned into new knowledge so the agent improves over time, with multilingual support including WhatsApp Business and Facebook Messenger.\n\nTiledesk also supports AI to human handover, proactive messaging, real time analytics, SLAs, queues, and smart assignment. Common use cases include support automation, ecommerce assistants, AI sales agents, internal copilots, and company knowledge hubs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3180829d-b54e-4def-920b-309462a4dda9.png","url":"https://www.capterra.in/software/187541/tiledesk","@id":"https://www.capterra.in/software/187541/tiledesk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":154},"offers":{"price":"49","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios"},{"name":"Periscope","description":"Periscope is an AI agent platform. It creates custom AI agents to engage customers through natural conversations. Businesses can deploy the AI chatbots across websites, WhatsApp, and Slack to handle customer support, sales, user onboarding, appointment scheduling, product recommendations, and feedback collection. Key features include crafting branded AI personas, integrating with third-party apps, monitoring conversations through an admin dashboard, and gaining insights from chat analytics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/990f5168-28ad-47f5-a699-358d26a79a68.png","url":"https://www.capterra.in/software/1074075/Periscope","@id":"https://www.capterra.in/software/1074075/Periscope#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"49.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise"},{"@id":"https://www.capterra.in/compare/187541/1074075/tiledesk/vs/Periscope#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platform","position":2,"item":"/directory/31596/conversational-ai-platform/software","@type":"ListItem"},{"name":"Tiledeskvs Periscope Comparison","position":3,"item":"https://www.capterra.in/compare/187541/1074075/tiledesk/vs/Periscope","@type":"ListItem"}]}]}
</script>