---
description: Compare Plum Voicevs UChat Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Plum Voicevs UChat Comparison - Capterra India
---

Breadcrumb: [Home](/) > [IVR Software](/directory/30231/ivr/software) > [Plum Voice\<span\>vs\</span\> UChat Comparison](https://www.capterra.in/compare/19653/1022133/plum-voice-hosted-ivr/vs/uchat)

# Compare Plum Voice vs UChat

Canonical: https://www.capterra.in/compare/19653/1022133/plum-voice-hosted-ivr/vs/uchat

> Detailed comparison between Plum Voice and UChat. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Plum Voice | UChat |
| **Overall rating** | 4.8/5 | 4.9/5 |
| **Total Reviews** | 30 | 73 |
| **Starting Price** | $200.00 | $10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Plum Voice

Plum Voice collaborates with technology service providers to create AI-powered programammable communications - advanced IVR, conversational AI, virtual agents, chat, SMS campaigns \&amp; secure payments.

### UChat

Small businesses, ecommerce businesses, customer service teams, sales teams, marketing teams, business owners

## Key features

### Plum Voice

- API
- Activity Dashboard
- Activity Tracking
- Call Recording Software
- Call Scripting
- Chat/Messaging
- Chatbot software
- Customizable Reports
- Live Chat Software
- Multi-Channel Communication
- Multi-Language
- Pre-recorded Messages
- Real-Time Data
- Reporting & Statistics
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations

### UChat

- AI/Machine Learning
- API
- Activity Dashboard
- Chat/Messaging
- Chatbot software
- Configurable Workflow
- Live Chat Software
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Reporting & Statistics
- Third-Party Integrations

## Links

- [View Plum Voice Profile](https://www.capterra.in/software/19653/plum-voice-hosted-ivr)
- [View UChat Profile](https://www.capterra.in/software/1022133/uchat)
- [View Original Comparison](https://www.capterra.in/compare/19653/1022133/plum-voice-hosted-ivr/vs/uchat)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Plum Voicevs UChat Comparison - Capterra India","description":"Compare Plum Voicevs UChat Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/19653/1022133/plum-voice-hosted-ivr/vs/uchat","about":[{"@id":"https://www.capterra.in/software/19653/plum-voice-hosted-ivr#software"},{"@id":"https://www.capterra.in/software/1022133/uchat#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/19653/1022133/plum-voice-hosted-ivr/vs/uchat#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.in/compare/19653/1022133/plum-voice-hosted-ivr/vs/uchat#webpage","publisher":{"@id":"https://www.capterra.in/#organization"},"inLanguage":"en-IN","isPartOf":{"@id":"https://www.capterra.in/#website"}},{"name":"Plum Voice","description":"Plum Voice powers AI-powered programmable communications - advanced IVR, conversational AI, virtual agents, chat, SMS campaigns &amp; secure payment collections - to simplify the most frequent customer interactions.\n\nBy using low-code tools on a secure, PCI- and HIPAA-compliant platform, users can build self-service applications that provide an excellent customer experience at a fraction of the cost of hiring live agents, while augmenting their current staff needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e22faab3-9e0e-4b24-ab81-9200d855813c.png","url":"https://www.capterra.in/software/19653/plum-voice-hosted-ivr","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/19653/plum-voice-hosted-ivr#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":30,"ratingValue":4.8},"offers":{"price":"200","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"UChat","description":"UChat is a no-code omnichannel chatbot platform that allows businesses to engage with customers across 12 channels including Facebook Messenger, WhatsApp, SMS, and more. The software provides a visual drag-and-drop interface to build advanced chatbot automations and workflows without coding, and includes AI integration, ecommerce features, human takeover, and over 50 platform integrations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8df1b95b-3c4d-47b5-b679-3c54cc1be927.jpeg","url":"https://www.capterra.in/software/1022133/uchat","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/1022133/uchat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":73,"ratingValue":4.9},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IVR Software","position":2,"item":"/directory/30231/ivr/software","@type":"ListItem"},{"name":"Plum Voicevs UChat Comparison","position":3,"item":"https://www.capterra.in/compare/19653/1022133/plum-voice-hosted-ivr/vs/uchat","@type":"ListItem"}],"@id":"https://www.capterra.in/compare/19653/1022133/plum-voice-hosted-ivr/vs/uchat#breadcrumblist"}]}
</script>
