---
description: Compare SugarCRMvs SMS Ninja Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare SugarCRMvs SMS Ninja Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Sales Intelligence Tools](/directory/34275/sales-intelligence/software) > [SugarCRM\<span\>vs\</span\> SMS Ninja Comparison](https://www.capterra.in/compare/20344/1065302/sugarcrm/vs/lead-manager-ninja)

# Compare SugarCRM vs SMS Ninja

Canonical: https://www.capterra.in/compare/20344/1065302/sugarcrm/vs/lead-manager-ninja

> Detailed comparison between SugarCRM and SMS Ninja. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SugarCRM | SMS Ninja |
| **Overall rating** | 3.8/5 | - |
| **Total Reviews** | 413 | 0 |
| **Starting Price** | $59.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Webinars, Documentation |

## Best for

### SugarCRM

Designed for B2B organisations ranging from 50-8,000 employees. We cater to B2B organisations in USA, APAC, Middle East and Europe, including the UK, DACH, Nordics, Benelux, France, Italy and Spain.

### SMS Ninja

All-In-One Solution to Deliver a Seamless Business Communication Experience&#10;via Email, SMS, MMS, WhatsApp, FB Messenger \&amp; Telegram within Salesforce.

## Key features

### SugarCRM

- Activity Tracking
- Alerts/Notifications
- Communication Management
- Contact Management Software
- Customer Engagement Software
- Customer Segmentation
- Customizable Reports
- Customizable Templates
- Data Enrichment
- Drip Campaigns
- Engagement Tracking
- Interaction Tracking
- Lead Generation Software
- Marketing Automation Software
- Multi-Campaign
- Pipeline Reports
- Reporting/Analytics
- Sales Activity Management
- Third-Party Integrations
- Website Visitor Tracking

### SMS Ninja

- Activity Tracking
- Alerts/Notifications
- Communication Management
- Contact Management Software
- Customer Segmentation
- Customizable Templates
- Drip Campaigns
- Engagement Tracking
- Interaction Tracking
- Marketing Automation Software
- Multi-Campaign
- Reporting/Analytics
- Third-Party Integrations

## Links

- [View SugarCRM Profile](https://www.capterra.in/software/20344/sugarcrm)
- [View SMS Ninja Profile](https://www.capterra.in/software/1065302/lead-manager-ninja)
- [View Original Comparison](https://www.capterra.in/compare/20344/1065302/sugarcrm/vs/lead-manager-ninja)

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