---
description: Compare CommPeak VoIP Servicevs 800.com Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare CommPeak VoIP Servicevs 800.com Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Business Phone Systems software](/directory/31101/business-phone-systems/software) > [CommPeak VoIP Service\<span\>vs\</span\> 800.com Comparison](https://www.capterra.in/compare/207820/208208/commpeak-voip-service/vs/800-com)

# Compare CommPeak VoIP Service vs 800.com

Canonical: https://www.capterra.in/compare/207820/208208/commpeak-voip-service/vs/800-com

> Detailed comparison between CommPeak VoIP Service and 800.com. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | CommPeak VoIP Service | 800.com |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 59 | 347 |
| **Starting Price** | - | $149.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support |
| **Training Software** | Live Online, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### CommPeak VoIP Service

Suited for companies running international calling who need high-quality voice connectivity, budget control, and scalable channel capacity.

### 800.com

800.com is perfect for solopreneurs and small businesses all the way up to large corporations and agencies. We have plans to fit every business type.

## Key features

### CommPeak VoIP Service

- API
- Activity Tracking
- Alerts/Notifications
- CRM Software
- Call Center Management
- Call Monitoring Software
- Call Recording Software
- Call Reporting
- Call Routing
- Caller ID
- Customizable Reports
- Online Voice Transmission
- Reporting & Statistics
- Third-Party Integrations

### 800.com

- API
- Alerts/Notifications
- Archiving & Retention
- CRM Software
- Call Center Management
- Call Monitoring Software
- Call Recording Software
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking Metrics
- Caller ID
- Customizable Reports
- Keyword Tracking
- Online Voice Transmission
- Recording
- Reporting & Statistics
- Third-Party Integrations
- Virtual Call Center

## Links

- [View CommPeak VoIP Service Profile](https://www.capterra.in/software/207820/commpeak-voip-service)
- [View 800.com Profile](https://www.capterra.in/software/208208/800-com)
- [View Original Comparison](https://www.capterra.in/compare/207820/208208/commpeak-voip-service/vs/800-com)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare CommPeak VoIP Servicevs 800.com Comparison - Capterra India","description":"Compare CommPeak VoIP Servicevs 800.com Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/207820/208208/commpeak-voip-service/vs/800-com","about":[{"@id":"https://www.capterra.in/software/207820/commpeak-voip-service#software"},{"@id":"https://www.capterra.in/software/208208/800-com#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/207820/208208/commpeak-voip-service/vs/800-com#breadcrumblist"},"@id":"https://www.capterra.in/compare/207820/208208/commpeak-voip-service/vs/800-com#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.capterra.in/#organization"},"inLanguage":"en-IN","isPartOf":{"@id":"https://www.capterra.in/#website"}},{"name":"CommPeak VoIP Service","description":"CommPeak offers secure, high-quality voice connectivity with its premium A-Z Voice Termination. Providing flexible routing and built-in cost management, CommPeak also gives users the ability to adjust capacity on demand, optimal for those wanting to scale high-performance operations. \n\n* Global reach with tier 1 connectivity, optimized routing, and 10 strategic PoPs.\n* Control call costs with competitive rates and access rate capping to manage budgets.\n* Resolve connectivity issues before they affect service with proactive monitoring tools including alerts and live monitoring.\n* Take advantage of scalable capacity by adding channels as growth demands and adjust routing as needs change.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4bcd615f-9526-4fd1-bb1e-b0204416ad4b.png","url":"https://www.capterra.in/software/207820/commpeak-voip-service","@id":"https://www.capterra.in/software/207820/commpeak-voip-service#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":59,"ratingValue":4.7},"operatingSystem":"Cloud"},{"name":"800.com","description":"800.com is an AI-powered business phone and call intelligence platform trusted by more than 45,000 companies, from solo operators to multi-location agencies. It combines a modern cloud phone, marketing call tracking, and built-in AI on a single platform — so every call gets answered, attributed, and turned into action.\n\nActivate a toll-free, local, or premium vanity number in minutes, or port your existing number for free. Take calls anywhere using the desktop and iOS/Android apps with VoIP and Wi-Fi calling, and route every call exactly where it needs to go with standard, sequential, or simultaneous forwarding, custom hours, extensions, voicemail with transcription, business greetings, and call screening.\n\nThe AI layer is what sets 800.com apart from legacy VoIP providers. 800 AI Agents answer your calls 24/7 — qualifying leads, booking appointments on Google Calendar or Calendly, and handling FAQs in your own voice and brand, with no engineering required. 800 Intelligence runs on top","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b12cd8bd-097e-4944-897c-3a6b7e1c739b.png","url":"https://www.capterra.in/software/208208/800-com","@id":"https://www.capterra.in/software/208208/800-com#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":347,"ratingValue":4.7},"offers":{"price":"149","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.in/compare/207820/208208/commpeak-voip-service/vs/800-com#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Business Phone Systems software","position":2,"item":"/directory/31101/business-phone-systems/software","@type":"ListItem"},{"name":"CommPeak VoIP Servicevs 800.com Comparison","position":3,"item":"https://www.capterra.in/compare/207820/208208/commpeak-voip-service/vs/800-com","@type":"ListItem"}]}]}
</script>