---
description: Compare Zoom Phonevs PBX.IM Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Zoom Phonevs PBX.IM Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Call Tracking Software](/directory/30901/call-tracking/software) > [Zoom Phone\<span\>vs\</span\> PBX.IM Comparison](https://www.capterra.in/compare/208535/1080509/zoom-phone/vs/PBX-IM)

# Compare Zoom Phone vs PBX.IM

Canonical: https://www.capterra.in/compare/208535/1080509/zoom-phone/vs/PBX-IM

> Detailed comparison between Zoom Phone and PBX.IM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoom Phone | PBX.IM |
| **Overall rating** | 4.5/5 | - |
| **Total Reviews** | 243 | 0 |
| **Starting Price** | $9.20 | $25.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### Zoom Phone

Zoom Phone is for businesses of all sizes, ranging from small businesses to global enterprises.

### PBX.IM

\-

## Key features

### Zoom Phone

- API
- Alerts/Notifications
- Archiving & Retention
- Automatic Call Distribution
- Call Center Management
- Call Monitoring Software
- Call Recording Software
- Call Routing
- Call Tracking Metrics
- Call Transfer
- Computer Telephony Integration
- Contact Management Software
- IVR
- On-Demand Recording
- Recording
- Unified Communications Software
- Virtual Call Center

### PBX.IM

- Alerts/Notifications
- Auto-Dialer
- Automatic Call Distribution
- Call Center Management
- Call Monitoring Software
- Call Recording Software
- Call Routing
- Call Transfer
- Computer Telephony Integration
- Contact Management Software
- IVR
- Monitoring
- On-Demand Recording
- Virtual Extensions

## Links

- [View Zoom Phone Profile](https://www.capterra.in/software/208535/zoom-phone)
- [View PBX.IM Profile](https://www.capterra.in/software/1080509/PBX-IM)
- [View Original Comparison](https://www.capterra.in/compare/208535/1080509/zoom-phone/vs/PBX-IM)

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