---
description: Compare CustomerXvs monday CRM Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare CustomerXvs monday CRM Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Customer Success Software](/directory/30961/customer-success/software) > [CustomerX\<span\>vs\</span\> monday CRM Comparison](https://www.capterra.in/compare/216122/1024614/customerx/vs/monday-crm)

# Compare CustomerX vs monday CRM

Canonical: https://www.capterra.in/compare/216122/1024614/customerx/vs/monday-crm

> Detailed comparison between CustomerX and monday CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | CustomerX | monday CRM |
| **Overall rating** | - | 4.7/5 |
| **Total Reviews** | 0 | 453 |
| **Starting Price** | - | $12.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### CustomerX

SaaS companies looking to reduce churn and build lasting relationships with their customers through Customer Success.

### monday CRM

Best for mid and small businesses, monday CRM is a fully customizable and AI-based CRM that enables revenue to sell faster and streamline communications with innovative tools.

## Key features

### CustomerX

- API
- Activity Dashboard
- Activity Tracking
- Collaboration Tools
- Communication Management
- Contact Management Software
- Customer Database
- Customer Engagement Software
- Customer History
- Customizable Reports
- Multi-Channel Communication
- Onboarding Software
- Performance Metrics
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations
- Usage Tracking/Analytics
- Workflow Management Software

### monday CRM

- API
- Activity Dashboard
- Activity Tracking
- Collaboration Tools
- Communication Management
- Contact Management Software
- Customer Database
- Customer Engagement Software
- Customer History
- Customizable Reports
- Deal Management
- Multi-Channel Communication
- Onboarding Software
- Performance Metrics
- Reporting & Statistics
- Reporting/Analytics
- Sales Activity Management
- Third-Party Integrations
- Usage Tracking/Analytics
- Workflow Management Software

## Links

- [View CustomerX Profile](https://www.capterra.in/software/216122/customerx)
- [View monday CRM Profile](https://www.capterra.in/software/1024614/monday-crm)
- [View Original Comparison](https://www.capterra.in/compare/216122/1024614/customerx/vs/monday-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare CustomerXvs monday CRM Comparison - Capterra India","description":"Compare CustomerXvs monday CRM Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/216122/1024614/customerx/vs/monday-crm","about":[{"@id":"https://www.capterra.in/software/216122/customerx#software"},{"@id":"https://www.capterra.in/software/1024614/monday-crm#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/216122/1024614/customerx/vs/monday-crm#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.in/compare/216122/1024614/customerx/vs/monday-crm#webpage","isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","publisher":{"@id":"https://www.capterra.in/#organization"}},{"name":"CustomerX","description":"CustomerX is the platform to Customer Success, it's the information hub of the entire cycle of your customers. Beyond to be an ecosystem willing to deliver your desired results for the success of your customers.\nAchieve sustainable growth from the relationship with the customer, having your rocket engine with:\nHealth Score; NPS; Playbooks; Task and customer journey management; Tracking; Various integrations and know-how from several implemented companies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/244dc335-30e2-4f6c-abcc-4f87a33dac5b.png","url":"https://www.capterra.in/software/216122/customerx","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/216122/customerx#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"operatingSystem":"Cloud, Apple, Windows"},{"name":"monday CRM","description":"monday CRM enables revenue teams to improve efficiency at every stage of the customer journey. The intuitive interface combined with automations and AI allows revenue leaders to adapt the CRM to custom sales process while cutting costs and saving time. \n\nWith all customer information centralized in one place, powerful integrations, and custom dashboards and permissions, revenue leaders can enjoy more visibility and control than ever before. To amplify impact, the CRM is part of a larger monday product suite, including work management and more, enabling organizations to manage processes beyond their sales, in one single platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/11637220-6c2e-4ecb-9669-06ca98428caf.png","url":"https://www.capterra.in/software/1024614/monday-crm","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/1024614/monday-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":453},"offers":{"price":"12","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Success Software","position":2,"item":"/directory/30961/customer-success/software","@type":"ListItem"},{"name":"CustomerXvs monday CRM Comparison","position":3,"item":"https://www.capterra.in/compare/216122/1024614/customerx/vs/monday-crm","@type":"ListItem"}],"@id":"https://www.capterra.in/compare/216122/1024614/customerx/vs/monday-crm#breadcrumblist"}]}
</script>
