---
description: Compare Squaretalkvs Call Optix Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Squaretalkvs Call Optix Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance software](/directory/33415/contact-center-quality-assurance/software) > [Squaretalk\<span\>vs\</span\> Call Optix Comparison](https://www.capterra.in/compare/219046/1074537/squaretalk-matrix/vs/Call-Optix)

# Compare Squaretalk vs Call Optix

Canonical: https://www.capterra.in/compare/219046/1074537/squaretalk-matrix/vs/Call-Optix

> Detailed comparison between Squaretalk and Call Optix. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Squaretalk | Call Optix |
| **Overall rating** | 4.9/5 | - |
| **Total Reviews** | 101 | 0 |
| **Starting Price** | $25.00 | $0.06 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Chat |
| **Training Software** | Live Online, Documentation, Videos | In Person, Live Online, Videos |

## Best for

### Squaretalk

Squaretalk’s versatile software suits contact centers of all sizes. It’s perfect for BPOs, customer support units, high-velocity sales teams, telemarketers, insurance or financial institutions, etc.

### Call Optix

Ideal for SMBs to mid-market sales and service teams in hospitality, real estate, insurance, automotive, etc. Built for Sales Managers, Call Center Leaders, and Business Owners with high-volume calls.

## Key features

### Squaretalk

- AI/Machine Learning
- API
- Automatic Call Distribution
- Call Monitoring Software
- Call Recording Software
- Call Routing
- Call Scripting
- Call Tracking Software
- Chat/Messaging
- Communication Management
- Computer Telephony Integration
- Contact Management Software
- Conversation Intelligence
- Lead Qualification
- Multi-Channel Management
- Natural Language Processing
- Performance Management
- Real-Time Analytics
- Reporting & Statistics
- Reporting/Analytics

### Call Optix

- AI/Machine Learning
- API
- Automatic Call Distribution
- Call Monitoring Software
- Call Recording Software
- Call Routing
- Call Scripting
- Call Tracking Software
- Chat/Messaging
- Communication Management
- Computer Telephony Integration
- Contact Management Software
- Conversation Intelligence
- Lead Qualification
- Multi-Channel Management
- Natural Language Processing
- Performance Management
- Real-Time Analytics
- Reporting & Statistics
- Reporting/Analytics

## Links

- [View Squaretalk Profile](https://www.capterra.in/software/219046/squaretalk-matrix)
- [View Call Optix Profile](https://www.capterra.in/software/1074537/Call-Optix)
- [View Original Comparison](https://www.capterra.in/compare/219046/1074537/squaretalk-matrix/vs/Call-Optix)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Squaretalkvs Call Optix Comparison - Capterra India","description":"Compare Squaretalkvs Call Optix Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/219046/1074537/squaretalk-matrix/vs/Call-Optix","about":[{"@id":"https://www.capterra.in/software/219046/squaretalk-matrix#software"},{"@id":"https://www.capterra.in/software/1074537/Call-Optix#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/219046/1074537/squaretalk-matrix/vs/Call-Optix#breadcrumblist"},"@id":"https://www.capterra.in/compare/219046/1074537/squaretalk-matrix/vs/Call-Optix#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","publisher":{"@id":"https://www.capterra.in/#organization"}},{"name":"Squaretalk","description":"Squaretalk is a powerful contact center solution that transforms how modern teams connect with prospects and customers, convert sales opportunities, and grow their operations. The combination of voice and WhatsApp Business messaging, AI-powered automation, and affordable scalability ensures that companies of all sizes shorten their sales cycle and elevate outreach without additional complexity or costs.\n\nSquaretalk’s platform offers omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, and enterprise-grade security.\n\nWith local numbers in over 150 popular and niche destinations, we enable businesses to establish and maintain a local presence, build trust, and support their global expansion.\n\nDiscover how Squaretalk’s cloud contact center platform can enhance your team’s connection rates and performance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/582e4f86-45d6-470d-b666-9202578eabd8.jpeg","url":"https://www.capterra.in/software/219046/squaretalk-matrix","@id":"https://www.capterra.in/software/219046/squaretalk-matrix#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":101},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows"},{"name":"Call Optix","description":"Call Optix is an AI-powered sales intelligence &amp; voice analytics platform that transforms customer conversations into revenue insights. It automatically transcribes &amp; analyzes every call with sentiment analysis, and dynamic tagging to reveal trends and surface upsell opportunities.\nThe AI extracts custom fields specific to your business—check-in dates, policy numbers, vehicle preference etc.\nAgent performance scorecards measure call quality and efficiency, giving managers clear visibility into strengths &amp; development areas for targeted coaching. The Business Intelligence Dashboard serves as your real-time command center for calls, talk time, and revenue metrics, while the visual Sales Board &amp; Pipeline Funnel track deals through customizable stages with win/loss rates &amp; conversion data.\nFrom lead capture to deal management with full activity history, Call Optix unifies conversation intelligence and CRM in 1 platform, with AI agents that handle bookings, qualify leads, and follow-ups.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ba7366c4-ee30-4554-9b9f-92565f3b0180.png","url":"https://www.capterra.in/software/1074537/Call-Optix","@id":"https://www.capterra.in/software/1074537/Call-Optix#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"0.06","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.in/compare/219046/1074537/squaretalk-matrix/vs/Call-Optix#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Center Quality Assurance software","position":2,"item":"/directory/33415/contact-center-quality-assurance/software","@type":"ListItem"},{"name":"Squaretalkvs Call Optix Comparison","position":3,"item":"https://www.capterra.in/compare/219046/1074537/squaretalk-matrix/vs/Call-Optix","@type":"ListItem"}]}]}
</script>