---
description: Compare Squaretalkvs EMMA Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Squaretalkvs EMMA Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Inside Sales Software](/directory/30680/inside-sales/software) > [Squaretalk\<span\>vs\</span\> EMMA Comparison](https://www.capterra.in/compare/219046/1083336/squaretalk-matrix/vs/EMMA)

# Compare Squaretalk vs EMMA

Canonical: https://www.capterra.in/compare/219046/1083336/squaretalk-matrix/vs/EMMA

> Detailed comparison between Squaretalk and EMMA. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Squaretalk | EMMA |
| **Overall rating** | 4.9/5 | - |
| **Total Reviews** | 101 | 0 |
| **Starting Price** | $25.00 | - |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Phone Support, Chat |
| **Training Software** | Live Online, Documentation, Videos | Documentation |

## Best for

### Squaretalk

Squaretalk’s versatile software suits contact centers of all sizes. It’s perfect for BPOs, customer support units, high-velocity sales teams, telemarketers, insurance or financial institutions, etc.

### EMMA

\-

## Key features

### Squaretalk

- AI/Machine Learning
- API
- Auto-Dialer
- Automated Responses
- Business Process Automation
- Computer Telephony Integration
- Customer Engagement Software
- Customizable Reports
- Deal Management
- FCC Compliance
- For Sales/Marketing
- Generative AI
- Natural Language Processing
- Personalization Software
- Process/Workflow Automation
- Sales Activity Management
- Scheduling Software
- Transfers/Routing
- Virtual Extensions
- Virtual Personal Assistant (VPA)

### EMMA

- AI/Machine Learning
- API
- Automated Responses
- Business Process Automation
- Customer Engagement Software
- For Sales/Marketing
- Generative AI
- Natural Language Processing
- Personalization Software
- Process/Workflow Automation
- Virtual Personal Assistant (VPA)

## Links

- [View Squaretalk Profile](https://www.capterra.in/software/219046/squaretalk-matrix)
- [View EMMA Profile](https://www.capterra.in/software/1083336/EMMA)
- [View Original Comparison](https://www.capterra.in/compare/219046/1083336/squaretalk-matrix/vs/EMMA)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Squaretalkvs EMMA Comparison - Capterra India","description":"Compare Squaretalkvs EMMA Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/219046/1083336/squaretalk-matrix/vs/EMMA","about":[{"@id":"https://www.capterra.in/software/219046/squaretalk-matrix#software"},{"@id":"https://www.capterra.in/software/1083336/EMMA#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/219046/1083336/squaretalk-matrix/vs/EMMA#breadcrumblist"},"@id":"https://www.capterra.in/compare/219046/1083336/squaretalk-matrix/vs/EMMA#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","publisher":{"@id":"https://www.capterra.in/#organization"}},{"name":"Squaretalk","description":"Squaretalk is a powerful contact center solution that transforms how modern teams connect with prospects and customers, convert sales opportunities, and grow their operations. The combination of voice and WhatsApp Business messaging, AI-powered automation, and affordable scalability ensures that companies of all sizes shorten their sales cycle and elevate outreach without additional complexity or costs.\n\nSquaretalk’s platform offers omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, and enterprise-grade security.\n\nWith local numbers in over 150 popular and niche destinations, we enable businesses to establish and maintain a local presence, build trust, and support their global expansion.\n\nDiscover how Squaretalk’s cloud contact center platform can enhance your team’s connection rates and performance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/582e4f86-45d6-470d-b666-9202578eabd8.jpeg","url":"https://www.capterra.in/software/219046/squaretalk-matrix","@id":"https://www.capterra.in/software/219046/squaretalk-matrix#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":101},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows"},{"name":"EMMA","description":"Emma is an intelligent AI assistant platform designed for enterprise-level business automation across multiple industries. The system features multilingual capabilities supporting over 50 languages with accent recognition, natural context-aware dialogue, and customizable avatars. Emma offers continuous availability, comprehensive post-call analytics, and maintains enterprise-grade security with SOC 2, HIPAA, and GDPR compliance certifications. The platform integrates with existing tools including CRM systems, messaging platforms, and custom APIs for unified workflow experiences. Emma processes requests through voice, text, or multi-modal input, applies reasoning and learning to make decisions, generates contextual responses, and executes requested actions by connecting with calendars, email, and communication tools. The architecture includes advanced natural language processing that identifies entities, intent, and context from user requests.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/18f9415b-0f90-4a5c-8b1d-0a85e8def711.png","url":"https://www.capterra.in/software/1083336/EMMA","@id":"https://www.capterra.in/software/1083336/EMMA#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud"},{"@id":"https://www.capterra.in/compare/219046/1083336/squaretalk-matrix/vs/EMMA#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Inside Sales Software","position":2,"item":"/directory/30680/inside-sales/software","@type":"ListItem"},{"name":"Squaretalkvs EMMA Comparison","position":3,"item":"https://www.capterra.in/compare/219046/1083336/squaretalk-matrix/vs/EMMA","@type":"ListItem"}]}]}
</script>