---
description: Compare SurveyMonkeyvs Intouch Insight CX Platform Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare SurveyMonkeyvs Intouch Insight CX Platform Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [SurveyMonkey\<span\>vs\</span\> Intouch Insight CX Platform Comparison](https://www.capterra.in/compare/32728/160959/surveymonkey/vs/intouch-insight)

# Compare SurveyMonkey vs Intouch Insight CX Platform

Canonical: https://www.capterra.in/compare/32728/160959/surveymonkey/vs/intouch-insight

> Detailed comparison between SurveyMonkey and Intouch Insight CX Platform. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveyMonkey | Intouch Insight CX Platform |
| **Overall rating** | 4.6/5 | 4.3/5 |
| **Total Reviews** | 10427 | 12 |
| **Starting Price** | $30.00 | - |
| **Free Trial** | No | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### SurveyMonkey

SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations.

### Intouch Insight CX Platform

Multi-location brands in retail, restaurant, petro-convenience, grocery, and hospitality, across North America, as well as customized enterprise solutions.

## Key features

### SurveyMonkey

- 360 Degree Feedback Software
- API
- Access Controls/Permissions
- Benchmarking
- Collaboration Tools
- Customizable Forms
- Customizable Templates
- Mobile Access
- Multi-Channel Data Collection
- Negative Feedback Management
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

### Intouch Insight CX Platform

- 360 Degree Feedback Software
- API
- Access Controls/Permissions
- Benchmarking
- Collaboration Tools
- Customizable Forms
- Customizable Templates
- Mobile Access
- Multi-Channel Data Collection
- Negative Feedback Management
- Performance Metrics
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

## Links

- [View SurveyMonkey Profile](https://www.capterra.in/software/32728/surveymonkey)
- [View Intouch Insight CX Platform Profile](https://www.capterra.in/software/160959/intouch-insight)
- [View Original Comparison](https://www.capterra.in/compare/32728/160959/surveymonkey/vs/intouch-insight)

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