---
description: Compare MAPCONvs Freshservice Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare MAPCONvs Freshservice Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Maintenance Management Software](/directory/30058/maintenance-management/software) > [MAPCON\<span\>vs\</span\> Freshservice Comparison](https://www.capterra.in/compare/33168/132997/mapcon/vs/freshservice)

# Compare MAPCON vs Freshservice

Canonical: https://www.capterra.in/compare/33168/132997/mapcon/vs/freshservice

> Detailed comparison between MAPCON and Freshservice. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | MAPCON | Freshservice |
| **Overall rating** | 4.2/5 | 4.5/5 |
| **Total Reviews** | 141 | 685 |
| **Starting Price** | $30.00 | $19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | - | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### MAPCON

Any business that is looking to make maintenance management easier.

### Freshservice

Freshservice scales from mid-market to enterprises, supporting IT, HR, finance, and more across industries like government, manufacturing, healthcare, retail, and tech on one unified platform.

## Key features

### MAPCON

- Activity Tracking
- Asset Tracking Software
- Billing & Invoicing
- Inventory Management Software
- Maintenance Management Software
- Maintenance Scheduling
- Mobile Access
- Purchase Order Management
- Scheduling Software
- Service History

### Freshservice

- Activity Tracking
- Asset Tracking Software
- Automated Discovery
- Billing & Invoicing
- Customer Complaint Tracking
- Customizable Reports
- For IT Project Management
- Inventory Management Software
- Issue Scheduling
- Maintenance Management Software
- Maintenance Scheduling
- Mobile Access
- Monitoring
- Onboarding Software
- Purchase Order Management
- Requirements Management Software
- Risk Analysis
- Scheduling Software
- Support Ticket Management

## Links

- [View MAPCON Profile](https://www.capterra.in/software/33168/mapcon)
- [View Freshservice Profile](https://www.capterra.in/software/132997/freshservice)
- [View Original Comparison](https://www.capterra.in/compare/33168/132997/mapcon/vs/freshservice)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare MAPCONvs Freshservice Comparison - Capterra India","description":"Compare MAPCONvs Freshservice Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/33168/132997/mapcon/vs/freshservice","about":[{"@id":"https://www.capterra.in/software/33168/mapcon#software"},{"@id":"https://www.capterra.in/software/132997/freshservice#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/33168/132997/mapcon/vs/freshservice#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.in/compare/33168/132997/mapcon/vs/freshservice#webpage","isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","publisher":{"@id":"https://www.capterra.in/#organization"}},{"name":"MAPCON","description":"Mapcon Technologies, Inc. has both a Lite and Pro CMMS, along with various advanced modules to help you get the system that fits your needs perfectly. They allow users to install it themselves on their own server, or they can host it for you. Their software pricing is based on concurrent users instead of individual licenses, which saves companies money. Mapcon has all the features of a typical system, plus many others, like advanced reporting tools, a robust mobile app, and many others.","url":"https://www.capterra.in/software/33168/mapcon","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/33168/mapcon#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":141},"offers":{"price":"30","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Freshservice","description":"Freshservice, from Freshworks, is a modern, AI-native IT and enterprise service management platform that helps organizations deliver frictionless employee experiences without enterprise complexity, high costs, or lengthy implementations. \n\nBy unifying ITSM, ITOM, ITIM, and ESM on a single platform with a common data layer, it eliminates tool sprawl and creates a single source of truth across services and assets. \n\nCore capabilities include incident, problem, change, and major incident management, service monitoring, automation, and a robust CMDB that enables visibility, impact analysis, and faster root cause resolution.\n\nPowered by Freddy AI, Freshservice delivers conversational self-service through an AI Agent that resolves common requests and guides users in natural language. It also provides agents with contextual insights and intelligent recommendations to accelerate resolution and enable proactive service management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cb18d8e2-47ac-4a81-9a78-e7c9f0637b39.png","url":"https://www.capterra.in/software/132997/freshservice","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/132997/freshservice#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":685},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Maintenance Management Software","position":2,"item":"/directory/30058/maintenance-management/software","@type":"ListItem"},{"name":"MAPCONvs Freshservice Comparison","position":3,"item":"https://www.capterra.in/compare/33168/132997/mapcon/vs/freshservice","@type":"ListItem"}],"@id":"https://www.capterra.in/compare/33168/132997/mapcon/vs/freshservice#breadcrumblist"}]}
</script>