---
description: Compare Salesforce Sales Cloudvs Five9 Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Salesforce Sales Cloudvs Five9 Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Business Management Software](/directory/30532/business-management/software) > [Salesforce Sales Cloud\<span\>vs\</span\> Five9 Comparison](https://www.capterra.in/compare/61368/132405/salesforce/vs/five9)

# Compare Salesforce Sales Cloud vs Five9

Canonical: https://www.capterra.in/compare/61368/132405/salesforce/vs/five9

> Detailed comparison between Salesforce Sales Cloud and Five9. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Salesforce Sales Cloud | Five9 |
| **Overall rating** | 4.4/5 | 4.2/5 |
| **Total Reviews** | 18783 | 482 |
| **Starting Price** | $25.00 | $159.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (On-Premise), Linux (On-Premise), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### Salesforce Sales Cloud

Sales teams, sales managers, marketing teams, and partner managers.

### Five9

Healthcare, financial services, retail, higher education, government, sales and telemarketing, customer services, outsourcing, collections, enterprise, mid-market, and supervisors.

## Key features

### Salesforce Sales Cloud

- AI/Machine Learning
- API
- Auto-Dialer
- Automatic Call Distribution
- Call Recording Software
- Chat/Messaging
- Customer Database
- Customizable Reports
- Knowledge Management Software
- Lead Generation Software
- Monitoring
- Multi-Channel Communication
- Performance Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Search/Filter
- Social Media Integration
- Workflow Management Software

### Five9

- AI/Machine Learning
- API
- Auto-Dialer
- Automatic Call Distribution
- Call Recording Software
- Chat/Messaging
- Customer Database
- Customizable Reports
- Knowledge Management Software
- Lead Generation Software
- Monitoring
- Multi-Channel Communication
- Performance Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Search/Filter
- Social Media Integration
- Workflow Management Software

## Links

- [View Salesforce Sales Cloud Profile](https://www.capterra.in/software/61368/salesforce)
- [View Five9 Profile](https://www.capterra.in/software/132405/five9)
- [View Original Comparison](https://www.capterra.in/compare/61368/132405/salesforce/vs/five9)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Salesforce Sales Cloudvs Five9 Comparison - Capterra India","description":"Compare Salesforce Sales Cloudvs Five9 Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/61368/132405/salesforce/vs/five9","about":[{"@id":"https://www.capterra.in/software/61368/salesforce#software"},{"@id":"https://www.capterra.in/software/132405/five9#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/61368/132405/salesforce/vs/five9#breadcrumblist"},"@id":"https://www.capterra.in/compare/61368/132405/salesforce/vs/five9#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.in/#website"},"publisher":{"@id":"https://www.capterra.in/#organization"},"inLanguage":"en-IN"},{"name":"Salesforce Sales Cloud","description":"Salesforce Sales Cloud is a robust sales platform that streamlines processes, boosts productivity, and drives revenue growth. This AI-powered CRM integrates human sales efforts with intelligent agents to speed up the sales cycle. It offers visibility into the sales pipeline, providing insights for faster prospecting and opportunity management. Automation features reduce manual tasks, allowing sales reps to focus on high-value activities and close deals more quickly. A key feature is its ability to unify data from various sources, creating a comprehensive customer view. With Salesforce's AI, the platform offers smarter insights and recommendations, helping sales teams sell more effectively. Integrating with other Salesforce solutions like Revenue Cloud, Sales Cloud forms a connected revenue ecosystem. Its intuitive interface simplifies the tech stack, enhances productivity, and supports growth, offering tools for automating CRM updates and optimizing forecasts.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/730292f7-ee03-4275-80b0-08b59e8d9bd0.png","url":"https://www.capterra.in/software/61368/salesforce","@id":"https://www.capterra.in/software/61368/salesforce#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":18783},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Five9","description":"Five9 is a cloud contact center as a service (CCaaS) platform that enables organizations to deliver exceptional customer experiences. It offers advanced orchestration across the customer journey, enhancing both customer and agent experiences with intelligent features. The cloud-based architecture provides scalability and remote capabilities, allowing businesses to adapt quickly. Five9 integrates seamlessly with leading CRM and unified communications systems, offering agents real-time context for personalized interactions.\n\nIts AI-powered features, such as intelligent virtual agents, agent assist, and workflow automation, drive efficiency and performance. Advanced analytics and reporting tools provide insights to optimize operations and customer experience.  The Five9 Intelligent CX Platform provides end-to-end solutions with digital engagement, analytics, WEM, and AI to enable businesses to deliver joyful CX, increase agent productivity and deliver tangible business results.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/35740019-5369-4941-918b-a545144d2513.png","url":"https://www.capterra.in/software/132405/five9","@id":"https://www.capterra.in/software/132405/five9#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":482},"offers":{"price":"159","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows on premise, Linux on premise, Platform ipad"},{"@id":"https://www.capterra.in/compare/61368/132405/salesforce/vs/five9#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Business Management Software","position":2,"item":"/directory/30532/business-management/software","@type":"ListItem"},{"name":"Salesforce Sales Cloudvs Five9 Comparison","position":3,"item":"https://www.capterra.in/compare/61368/132405/salesforce/vs/five9","@type":"ListItem"}]}]}
</script>
