---
description: Compare LiveChatvs Chaty Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveChatvs Chaty Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [LiveChat\<span\>vs\</span\> Chaty Comparison](https://www.capterra.in/compare/62194/1024481/livechat/vs/chaty)

# Compare LiveChat vs Chaty

Canonical: https://www.capterra.in/compare/62194/1024481/livechat/vs/chaty

> Detailed comparison between LiveChat and Chaty. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveChat | Chaty |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 1715 | 41 |
| **Starting Price** | $25.00 | $0.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### Chaty

Great for e-commerce, digital agencies, and any website that wants to provide customer support via multiple channels. &#10;Use Chaty to answer queries, receive feedback, and chat with your customers.

## Key features

### LiveChat

- Activity Dashboard
- Chat/Messaging
- Customer Engagement Software
- Customizable Branding
- Deal Management
- Geotargeting
- Interaction Tracking
- Mobile Access
- Monitoring
- Offline Form
- Onboarding Software
- Real-Time Analytics
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Third-Party Integrations
- Usage Tracking/Analytics
- Widgets

### Chaty

- Activity Dashboard
- Chat/Messaging
- Customer Engagement Software
- Customizable Branding
- Geotargeting
- Interaction Tracking
- Mobile Access
- Monitoring
- Offline Form
- Real-Time Analytics
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Third-Party Integrations
- Usage Tracking/Analytics
- Widgets

## Links

- [View LiveChat Profile](https://www.capterra.in/software/62194/livechat)
- [View Chaty Profile](https://www.capterra.in/software/1024481/chaty)
- [View Original Comparison](https://www.capterra.in/compare/62194/1024481/livechat/vs/chaty)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveChatvs Chaty Comparison - Capterra India","description":"Compare LiveChatvs Chaty Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/62194/1024481/livechat/vs/chaty","about":[{"@id":"https://www.capterra.in/software/62194/livechat#software"},{"@id":"https://www.capterra.in/software/1024481/chaty#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/62194/1024481/livechat/vs/chaty#breadcrumblist"},"@id":"https://www.capterra.in/compare/62194/1024481/livechat/vs/chaty#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","publisher":{"@id":"https://www.capterra.in/#organization"}},{"name":"LiveChat","description":"LiveChat is AI-based customer service solution that enables real-time support and sales across various channels. AI chatbots automate common inquiries, freeing teams to focus on service delivery, while the Copilot feature provides real-time insights to improve agent responses. The solution offers tools such as pre-set messages and product recommendations.\n\nIntegrations with platforms, such as Shopify and BigCommerce are available. LiveChat enables teams to centralize communication, providing instant access to customer data, with reporting features to track performance. With third-party integrations, including WordPress and HubSpot, the software streamlines tasks and automates workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cb4e3911-3e4f-4f5b-bcb9-92a6e00d10e4.png","url":"https://www.capterra.in/software/62194/livechat","@id":"https://www.capterra.in/software/62194/livechat#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1715},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Chaty","description":"https://chaty.app/ - Chaty is designed to help employees connect with customers on various messaging applications like WhatsApp, Facebook Messenger &amp; more.\n\nWith a single chat widget added to your website, you can create a personalized experience for customers using over 20 social channels like WhatsApp, Instagram, Line, Viber &amp; Telegram to provide instant support; respond to inquiries, queries, and comments; build trust and offer value to your visitors, both on mobile &amp; web.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/36841288-0edb-4c30-952e-6c550a46c8a7.png","url":"https://www.capterra.in/software/1024481/chaty","@id":"https://www.capterra.in/software/1024481/chaty#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":41},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"@id":"https://www.capterra.in/compare/62194/1024481/livechat/vs/chaty#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/22/customer-service/software","@type":"ListItem"},{"name":"LiveChatvs Chaty Comparison","position":3,"item":"https://www.capterra.in/compare/62194/1024481/livechat/vs/chaty","@type":"ListItem"}]}]}
</script>