---
description: Compare LiveChatvs OwnKeyBot Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveChatvs OwnKeyBot Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveChat\<span\>vs\</span\> OwnKeyBot Comparison](https://www.capterra.in/compare/62194/1085908/livechat/vs/OwnKeyBot)

# Compare LiveChat vs OwnKeyBot

Canonical: https://www.capterra.in/compare/62194/1085908/livechat/vs/OwnKeyBot

> Detailed comparison between LiveChat and OwnKeyBot. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveChat | OwnKeyBot |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 1715 | 0 |
| **Starting Price** | $25.00 | €11.99 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### OwnKeyBot

The product caters to e-commerce platforms, educational institutions, non-profits, customer service teams, and organizations prioritizing GDPR compliance and multilingual support.

## Key features

### LiveChat

- API
- Activity Dashboard
- Autoresponders
- Chat/Messaging
- Chatbot software
- Communication Management
- Customer Experience Management
- Engagement Tracking
- Knowledge Base Management
- Live Chat Software
- Monitoring
- Multi-Language
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Third-Party Integrations

### OwnKeyBot

- API
- Activity Dashboard
- Autoresponders
- Chat/Messaging
- Chatbot software
- Communication Management
- Customer Experience Management
- Engagement Tracking
- Knowledge Base Management
- Live Chat Software
- Monitoring
- Multi-Language
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Third-Party Integrations

## Links

- [View LiveChat Profile](https://www.capterra.in/software/62194/livechat)
- [View OwnKeyBot Profile](https://www.capterra.in/software/1085908/OwnKeyBot)
- [View Original Comparison](https://www.capterra.in/compare/62194/1085908/livechat/vs/OwnKeyBot)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveChatvs OwnKeyBot Comparison - Capterra India","description":"Compare LiveChatvs OwnKeyBot Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/62194/1085908/livechat/vs/OwnKeyBot","about":[{"@id":"https://www.capterra.in/software/62194/livechat#software"},{"@id":"https://www.capterra.in/software/1085908/OwnKeyBot#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/62194/1085908/livechat/vs/OwnKeyBot#breadcrumblist"},"@id":"https://www.capterra.in/compare/62194/1085908/livechat/vs/OwnKeyBot#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","publisher":{"@id":"https://www.capterra.in/#organization"}},{"name":"LiveChat","description":"LiveChat is AI-based customer service solution that enables real-time support and sales across various channels. AI chatbots automate common inquiries, freeing teams to focus on service delivery, while the Copilot feature provides real-time insights to improve agent responses. The solution offers tools such as pre-set messages and product recommendations.\n\nIntegrations with platforms, such as Shopify and BigCommerce are available. LiveChat enables teams to centralize communication, providing instant access to customer data, with reporting features to track performance. With third-party integrations, including WordPress and HubSpot, the software streamlines tasks and automates workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cb4e3911-3e4f-4f5b-bcb9-92a6e00d10e4.png","url":"https://www.capterra.in/software/62194/livechat","@id":"https://www.capterra.in/software/62194/livechat#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1715},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"OwnKeyBot","description":"OwnKeyBot is a no-code platform to create an AI chatbot for your website in minutes. It follows the BYOK (Bring Your Own Key) approach: you connect your own OpenAI (or Mistral) API key, pay usage directly to the provider, and keep full cost transparency and control—no hidden markups.\nWhy it’s different\n- BYOK for direct billing and full cost control\n- Low monthly platform fee + free test tier\n- Fast setup via dashboard and small embed script\n- Knowledge base / RAG from pages, files, or crawled content\n- E-commerce ready (e.g., Shopify product feeds)\n- Chat history &amp; analytics (plan-dependent)\n- Encrypted key storage + optional domain restrictions\n- Multiple isolated bots per account\nTypical use cases\nFAQ &amp; customer support, product and shipping questions, lead qualification, internal helpdesk or onboarding.\nGetting started\nCreate account → add API key → customize widget → paste embed code.\nBuilt by a small business owner for small businesses—making AI chatbots simple &amp; affordable.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e66cb802-9618-4e58-9237-8cccb91b0e6c.png","url":"https://www.capterra.in/software/1085908/OwnKeyBot","@id":"https://www.capterra.in/software/1085908/OwnKeyBot#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"11.99","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.in/compare/62194/1085908/livechat/vs/OwnKeyBot#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"LiveChatvs OwnKeyBot Comparison","position":3,"item":"https://www.capterra.in/compare/62194/1085908/livechat/vs/OwnKeyBot","@type":"ListItem"}]}]}
</script>