---
description: Compare LiveChatvs Chat.co Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveChatvs Chat.co Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveChat\<span\>vs\</span\> Chat.co Comparison](https://www.capterra.in/compare/62194/1086956/livechat/vs/Chat-co)

# Compare LiveChat vs Chat.co

Canonical: https://www.capterra.in/compare/62194/1086956/livechat/vs/Chat-co

> Detailed comparison between LiveChat and Chat.co. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveChat | Chat.co |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 1719 | 0 |
| **Starting Price** | $25.00 | $7.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### Chat.co

Chat.co caters to enterprises, customer support teams, website managers, IT professionals, and organizations seeking AI-powered knowledge management and chatbot solutions.

## Key features

### LiveChat

- API
- Autoresponders
- Chat/Messaging
- Chatbot software
- Communication Management
- Configurable Workflow
- Email Management Software
- Engagement Tracking
- Lead Capture Software
- Live Chat Software
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Workflow Management Software

### Chat.co

- API
- Autoresponders
- Chat/Messaging
- Chatbot software
- Communication Management
- Configurable Workflow
- Email Management Software
- Engagement Tracking
- Lead Capture Software
- Live Chat Software
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Workflow Management Software

## Links

- [View LiveChat Profile](https://www.capterra.in/software/62194/livechat)
- [View Chat.co Profile](https://www.capterra.in/software/1086956/Chat-co)
- [View Original Comparison](https://www.capterra.in/compare/62194/1086956/livechat/vs/Chat-co)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveChatvs Chat.co Comparison - Capterra India","description":"Compare LiveChatvs Chat.co Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/62194/1086956/livechat/vs/Chat-co","about":[{"@id":"https://www.capterra.in/software/62194/livechat#software"},{"@id":"https://www.capterra.in/software/1086956/Chat-co#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/62194/1086956/livechat/vs/Chat-co#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.in/compare/62194/1086956/livechat/vs/Chat-co#webpage","publisher":{"@id":"https://www.capterra.in/#organization"},"inLanguage":"en-IN","isPartOf":{"@id":"https://www.capterra.in/#website"}},{"name":"LiveChat","description":"LiveChat is AI-based customer service solution that enables real-time support and sales across various channels. AI chatbots automate common inquiries, freeing teams to focus on service delivery, while the Copilot feature provides real-time insights to improve agent responses. The solution offers tools such as pre-set messages and product recommendations.\n\nIntegrations with platforms, such as Shopify and BigCommerce are available. LiveChat enables teams to centralize communication, providing instant access to customer data, with reporting features to track performance. With third-party integrations, including WordPress and HubSpot, the software streamlines tasks and automates workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cb4e3911-3e4f-4f5b-bcb9-92a6e00d10e4.png","url":"https://www.capterra.in/software/62194/livechat","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/62194/livechat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1719,"ratingValue":4.6},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Chat.co","description":"Chat.co is an AI-powered chatbot platform that enables businesses and individuals to create, manage, and deploy customizable AI chatbots. The software unifies knowledge sources such as documents and wikis into a centralized Knowledge Core, allowing users to build AI agents that deliver precise, verifiable answers without coding. Multi-LLM support includes OpenAI and Claude, offering flexibility to select models based on accuracy, cost, and performance requirements. The platform provides cited answers in 2.3 seconds to support decision-making and reduce workflow bottlenecks. Chat.co facilitates customer engagement through front-facing chatbots that operate around the clock. Features include conversation logging, custom personalities, and website content ingestion to streamline chatbot management. Enterprise-grade security protects data across all interactions. The platform offers flexible pricing plans designed to scale from individual users to large organizations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/db2f83f0-0fa2-4456-9b71-9fcd3ee2d394.jpeg","url":"https://www.capterra.in/software/1086956/Chat-co","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/1086956/Chat-co#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"offers":{"price":"7","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"LiveChatvs Chat.co Comparison","position":3,"item":"https://www.capterra.in/compare/62194/1086956/livechat/vs/Chat-co","@type":"ListItem"}],"@id":"https://www.capterra.in/compare/62194/1086956/livechat/vs/Chat-co#breadcrumblist"}]}
</script>