---
description: Compare LiveChatvs Comm100 Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveChatvs Comm100 Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [LiveChat\<span\>vs\</span\> Comm100 Comparison](https://www.capterra.in/compare/62194/108889/livechat/vs/comm100-live-chat)

# Compare LiveChat vs Comm100

Canonical: https://www.capterra.in/compare/62194/108889/livechat/vs/comm100-live-chat

> Detailed comparison between LiveChat and Comm100. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveChat | Comm100 |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 1715 | 108 |
| **Starting Price** | $25.00 | $31.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### Comm100

Thousands of organizations worldwide across education, iGaming, government, and commercial use Comm100, including Rackspace, CH Robinson, Kyndryl, Stanford University, and Global Affairs Canada.

## Key features

### LiveChat

- API
- Activity Tracking
- Chat/Messaging
- Chatbot software
- Configurable Workflow
- Customer Database
- Customizable Reports
- File Sharing Software
- Lead Qualification
- Monitoring
- Multi-Channel Communication
- Process/Workflow Automation
- Real-Time Analytics
- Real-Time Data
- Screen Sharing Software
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Task Automation
- Transfers/Routing

### Comm100

- API
- Activity Tracking
- Chat/Messaging
- Chatbot software
- Configurable Workflow
- Customer Database
- Customizable Reports
- File Sharing Software
- Lead Qualification
- Monitoring
- Multi-Channel Communication
- Process/Workflow Automation
- Real-Time Analytics
- Real-Time Data
- Screen Sharing Software
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Task Automation
- Transfers/Routing

## Links

- [View LiveChat Profile](https://www.capterra.in/software/62194/livechat)
- [View Comm100 Profile](https://www.capterra.in/software/108889/comm100-live-chat)
- [View Original Comparison](https://www.capterra.in/compare/62194/108889/livechat/vs/comm100-live-chat)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveChatvs Comm100 Comparison - Capterra India","description":"Compare LiveChatvs Comm100 Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/62194/108889/livechat/vs/comm100-live-chat","about":[{"@id":"https://www.capterra.in/software/62194/livechat#software"},{"@id":"https://www.capterra.in/software/108889/comm100-live-chat#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/62194/108889/livechat/vs/comm100-live-chat#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.in/compare/62194/108889/livechat/vs/comm100-live-chat#webpage","isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","publisher":{"@id":"https://www.capterra.in/#organization"}},{"name":"LiveChat","description":"LiveChat is AI-based customer service solution that enables real-time support and sales across various channels. AI chatbots automate common inquiries, freeing teams to focus on service delivery, while the Copilot feature provides real-time insights to improve agent responses. The solution offers tools such as pre-set messages and product recommendations.\n\nIntegrations with platforms, such as Shopify and BigCommerce are available. LiveChat enables teams to centralize communication, providing instant access to customer data, with reporting features to track performance. With third-party integrations, including WordPress and HubSpot, the software streamlines tasks and automates workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cb4e3911-3e4f-4f5b-bcb9-92a6e00d10e4.png","url":"https://www.capterra.in/software/62194/livechat","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/62194/livechat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1715},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Comm100","description":"Comm100 is a global innovator in AI-powered, omnichannel customer engagement software that helps organizations deliver fast, personalized, and seamless support across every digital channel. Built on a philosophy that blends intelligent automation with human empathy, Comm100 unifies live chat, messaging, ticketing, voice, and self-service under one platform to shorten the path between question and answer.\n\nTrusted by thousands of organizations around the world in commerce, gaming, higher education, government, and nonprofit including Rackspace, CH Robinson, Kyndryl, Stanford University, the State of California, and Canadian Blood Services, Comm100 enables teams to scale support without complexity through powerful AI agents, rich reporting and analytics, and secure, compliant infrastructure. Its global footprint and commitment to reliability ensure 24/7 engagement and measurable improvements in customer satisfaction and operational efficiency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/33006eac-9f1c-4b81-a108-6261eae9ab9d.png","url":"https://www.capterra.in/software/108889/comm100-live-chat","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/108889/comm100-live-chat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":108},"offers":{"price":"31","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/22/customer-service/software","@type":"ListItem"},{"name":"LiveChatvs Comm100 Comparison","position":3,"item":"https://www.capterra.in/compare/62194/108889/livechat/vs/comm100-live-chat","@type":"ListItem"}],"@id":"https://www.capterra.in/compare/62194/108889/livechat/vs/comm100-live-chat#breadcrumblist"}]}
</script>
