---
description: Compare LiveChatvs MindTouch Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveChatvs MindTouch Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [LiveChat\<span\>vs\</span\> MindTouch Comparison](https://www.capterra.in/compare/62194/137969/livechat/vs/mindtouch)

# Compare LiveChat vs MindTouch

Canonical: https://www.capterra.in/compare/62194/137969/livechat/vs/mindtouch

> Detailed comparison between LiveChat and MindTouch. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveChat | MindTouch |
| **Overall rating** | 4.6/5 | 3.0/5 |
| **Total Reviews** | 1715 | 3 |
| **Starting Price** | $25.00 | $1,00,000.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### MindTouch

Designed for midsize to large businesses, a knowledge management tool that supports&#10;homepage editor, user permissions, engagement analytics, self-service for repetitive questions and more.

## Key features

### LiveChat

- API
- Access Controls/Permissions
- CRM Software
- Chatbot software
- Communication Management
- Content Management Software (CMS)
- Customer Engagement Software
- Customizable Reports
- Deal Management
- Feedback Management
- Knowledge Base Management
- Knowledge Management Software
- Lead Generation Software
- Live Chat Software
- Onboarding Software
- Reporting/Analytics
- Search/Filter
- Self Service Portal
- Transfers/Routing
- Web-based Deployment

### MindTouch

- API
- Access Controls/Permissions
- CRM Software
- Chatbot software
- Communication Management
- Content Management Software (CMS)
- Feedback Management
- Knowledge Base Management
- Knowledge Management Software
- Live Chat Software
- Reporting/Analytics
- Search/Filter
- Self Service Portal

## Links

- [View LiveChat Profile](https://www.capterra.in/software/62194/livechat)
- [View MindTouch Profile](https://www.capterra.in/software/137969/mindtouch)
- [View Original Comparison](https://www.capterra.in/compare/62194/137969/livechat/vs/mindtouch)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveChatvs MindTouch Comparison - Capterra India","description":"Compare LiveChatvs MindTouch Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/62194/137969/livechat/vs/mindtouch","about":[{"@id":"https://www.capterra.in/software/62194/livechat#software"},{"@id":"https://www.capterra.in/software/137969/mindtouch#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/62194/137969/livechat/vs/mindtouch#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.in/compare/62194/137969/livechat/vs/mindtouch#webpage","isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","publisher":{"@id":"https://www.capterra.in/#organization"}},{"name":"LiveChat","description":"LiveChat is AI-based customer service solution that enables real-time support and sales across various channels. AI chatbots automate common inquiries, freeing teams to focus on service delivery, while the Copilot feature provides real-time insights to improve agent responses. The solution offers tools such as pre-set messages and product recommendations.\n\nIntegrations with platforms, such as Shopify and BigCommerce are available. LiveChat enables teams to centralize communication, providing instant access to customer data, with reporting features to track performance. With third-party integrations, including WordPress and HubSpot, the software streamlines tasks and automates workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cb4e3911-3e4f-4f5b-bcb9-92a6e00d10e4.png","url":"https://www.capterra.in/software/62194/livechat","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/62194/livechat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1715},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"MindTouch","description":"MindTouch is a provider of enterprise-grade, AI-powered knowledge management solutions for mid-size to large organizations looking to increase customer lifetime value. Built with an outside-in design approach, the MindTouch platform gives organizations everything they need to quickly and easily capture, manage, extend, update and optimize knowledge across touchpoints, channels and devices for superior experiences across the entire customer journey.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ae7acbad-bea1-48f1-9e82-9f01357171bc.png","url":"https://www.capterra.in/software/137969/mindtouch","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/137969/mindtouch#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.0,"bestRating":5,"ratingCount":3},"offers":{"price":"100000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/30797/live-chat/software","@type":"ListItem"},{"name":"LiveChatvs MindTouch Comparison","position":3,"item":"https://www.capterra.in/compare/62194/137969/livechat/vs/mindtouch","@type":"ListItem"}],"@id":"https://www.capterra.in/compare/62194/137969/livechat/vs/mindtouch#breadcrumblist"}]}
</script>
