LiveChatvs Zendesk Suite Comparison
Starting Price
$24.00/month
$49.00/month
Ratings
Overall
4.6 (1,526)Overall
4.4 (3,582)Best for
LiveChat is used worldwide by over 36,000 happy customers from every industry. Thanks to varied pricing plans, and feature customization options, LiveChat serves businesses of all sizes.
Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.
Features
- Automated Routing
- Customizable Branding
- Email Templates
- Event Triggered Actions
- Knowledge Base Management
- Offline Form
- Single Sign On
- Support Ticket Tracking
- Ticket Management
- Website Visitor Tracking
- Automated Routing
- Customizable Branding
- Email Templates
- Event Triggered Actions
- Knowledge Base Management
- Offline Form
- Single Sign On
- Support Ticket Tracking
- Ticket Management
- Website Visitor Tracking
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
