---
description: Compare LiveChatvs Inline CRM Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveChatvs Inline CRM Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveChat\<span\>vs\</span\> Inline CRM Comparison](https://www.capterra.in/compare/62194/180436/livechat/vs/inline-crm)

# Compare LiveChat vs Inline CRM

Canonical: https://www.capterra.in/compare/62194/180436/livechat/vs/inline-crm

> Detailed comparison between LiveChat and Inline CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | Inline CRM |
| **Overall rating** | 4.6/5 | 4.9/5 |
| **Total Reviews** | 1715 | 8 |
| **Starting Price** | $25.00 | $25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Phone Support |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### Inline CRM

Call Centers that sell Service Contracts and Warranties.

## Key features

### LiveChat

- API
- Activity Dashboard
- Activity Tracking
- Contact Management Software
- Customizable Reports
- Dashboard Software
- Document Storage
- Email Management Software
- Email Marketing Software
- Interaction Tracking
- Lead Management Software
- Lead Qualification
- Mobile Access
- Performance Metrics
- Reporting/Analytics
- Sales Reports
- Sales Trend Analysis
- Segmentation
- Third-Party Integrations
- Workflow Management Software

### Inline CRM

- API
- Activity Dashboard
- Activity Tracking
- Contact Management Software
- Customizable Reports
- Dashboard Software
- Document Storage
- Email Management Software
- Email Marketing Software
- Interaction Tracking
- Lead Management Software
- Lead Qualification
- Mobile Access
- Performance Metrics
- Reporting/Analytics
- Sales Reports
- Sales Trend Analysis
- Segmentation
- Third-Party Integrations
- Workflow Management Software

## Links

- [View LiveChat Profile](https://www.capterra.in/software/62194/livechat)
- [View Inline CRM Profile](https://www.capterra.in/software/180436/inline-crm)
- [View Original Comparison](https://www.capterra.in/compare/62194/180436/livechat/vs/inline-crm)

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