---
description: Compare LiveChatvs Rasa Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveChatvs Rasa Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveChat\<span\>vs\</span\> Rasa Comparison](https://www.capterra.in/compare/62194/180821/livechat/vs/rasa-platform)

# Compare LiveChat vs Rasa

Canonical: https://www.capterra.in/compare/62194/180821/livechat/vs/rasa-platform

> Detailed comparison between LiveChat and Rasa. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveChat | Rasa |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 1715 | 6 |
| **Starting Price** | $25.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### LiveChat

LiveChat is used by ecommerce stores, B2B SaaS companies, customer support departments, sales teams, and enterprises seeking real-time website support.

### Rasa

Rasa Open Source, Rasa X, and Rasa Enterprise are used by millions of developers, from small teams through enterprise-wide conversational AI applications.

## Key features

### LiveChat

- Chatbot software
- Configurable Workflow
- Customer Engagement Software
- Customizable Reports
- Deal Management
- File Sharing Software
- Generative AI
- Lead Generation Software
- Monitoring
- Onboarding Software
- Real-Time Data
- Reminders
- Reporting/Analytics
- Support Ticket Management
- Task Automation
- Third-Party Integrations
- Transfers/Routing
- Web-based Deployment

### Rasa

- AI/Machine Learning
- Chatbot software
- Generative AI
- Natural Language Processing
- Reporting/Analytics
- Third-Party Integrations

## Links

- [View LiveChat Profile](https://www.capterra.in/software/62194/livechat)
- [View Rasa Profile](https://www.capterra.in/software/180821/rasa-platform)
- [View Original Comparison](https://www.capterra.in/compare/62194/180821/livechat/vs/rasa-platform)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare LiveChatvs Rasa Comparison - Capterra India","description":"Compare LiveChatvs Rasa Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/62194/180821/livechat/vs/rasa-platform","about":[{"@id":"https://www.capterra.in/software/62194/livechat#software"},{"@id":"https://www.capterra.in/software/180821/rasa-platform#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/62194/180821/livechat/vs/rasa-platform#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.in/compare/62194/180821/livechat/vs/rasa-platform#webpage","isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","publisher":{"@id":"https://www.capterra.in/#organization"}},{"name":"LiveChat","description":"LiveChat is AI-based customer service solution that enables real-time support and sales across various channels. AI chatbots automate common inquiries, freeing teams to focus on service delivery, while the Copilot feature provides real-time insights to improve agent responses. The solution offers tools such as pre-set messages and product recommendations.\n\nIntegrations with platforms, such as Shopify and BigCommerce are available. LiveChat enables teams to centralize communication, providing instant access to customer data, with reporting features to track performance. With third-party integrations, including WordPress and HubSpot, the software streamlines tasks and automates workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cb4e3911-3e4f-4f5b-bcb9-92a6e00d10e4.png","url":"https://www.capterra.in/software/62194/livechat","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/62194/livechat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1715},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Rasa","description":"Rasa is the leading conversational AI platform, allowing individual developers through large enterprises to create superior AI assistants and chatbots. Rasa provides the infrastructure &amp; tools necessary for building the very best tools, ones that meaningfully transform how customers communicated with businesses. With Rasa, all teams can create personalized, automated interactions with customers, at scale.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6e3b5259-9467-4dc9-8779-27db8b700eee.jpeg","url":"https://www.capterra.in/software/180821/rasa-platform","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/180821/rasa-platform#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":6},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"LiveChatvs Rasa Comparison","position":3,"item":"https://www.capterra.in/compare/62194/180821/livechat/vs/rasa-platform","@type":"ListItem"}],"@id":"https://www.capterra.in/compare/62194/180821/livechat/vs/rasa-platform#breadcrumblist"}]}
</script>