---
description: Compare Salesforce Marketing Cloudvs Zoho CRM Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
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title: Compare Salesforce Marketing Cloudvs Zoho CRM Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Content Management Software (CMS)](/directory/10007/content-management/software) > [Salesforce Marketing Cloud\<span\>vs\</span\> Zoho CRM Comparison](https://www.capterra.in/compare/7723/155928/salesforce-marketing-cloud/vs/zoho-crm)

# Compare Salesforce Marketing Cloud vs Zoho CRM

Canonical: https://www.capterra.in/compare/7723/155928/salesforce-marketing-cloud/vs/zoho-crm

> Detailed comparison between Salesforce Marketing Cloud and Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Marketing Cloud | Zoho CRM |
| **Overall rating** | 4.2/5 | 4.3/5 |
| **Total Reviews** | 526 | 6964 |
| **Starting Price** | $25.00 | $14.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Salesforce Marketing Cloud

Designed for small and midsize businesses in various industries.

### Zoho CRM

Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM.

## Key features

### Salesforce Marketing Cloud

- AI/Machine Learning
- API
- Activity Tracking
- Campaign Planning
- Configurable Workflow
- Customer Engagement Software
- Customizable CTAs
- Customizable Reports
- Engagement Tracking
- For Startups
- Lead Generation Software
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Sales Activity Management
- Segmentation
- Social Marketing
- Social Media Monitoring Software
- Website Visitor Tracking
- eCommerce Management

### Zoho CRM

- AI/Machine Learning
- API
- Activity Tracking
- Campaign Planning
- Configurable Workflow
- Customer Engagement Software
- Customizable CTAs
- Customizable Reports
- Engagement Tracking
- For Startups
- Lead Generation Software
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Sales Activity Management
- Segmentation
- Social Marketing
- Social Media Monitoring Software
- Website Visitor Tracking
- eCommerce Management

## Links

- [View Salesforce Marketing Cloud Profile](https://www.capterra.in/software/7723/salesforce-marketing-cloud)
- [View Zoho CRM Profile](https://www.capterra.in/software/155928/zoho-crm)
- [View Original Comparison](https://www.capterra.in/compare/7723/155928/salesforce-marketing-cloud/vs/zoho-crm)

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