18 years of helping Indian businesses
choose better software

Kayakovs Freshservice Comparison

$30.00/month
$29.00/month
Overall
4.0 (172)
Overall
4.5 (595)
Organizations of all types and sizes - from microbusiness to the enterprise - trust Kayako to power their customer service.
Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.
10/10
  • API
  • Activity Tracking
  • Asset Tracking Software
  • Contract/License Management
  • Customizable Reports
  • Help Desk Management
  • Monitoring
  • Real-Time Chat
  • Support Ticket Management
  • Surveys & Feedback
10/10
  • API
  • Activity Tracking
  • Asset Tracking Software
  • Contract/License Management
  • Customizable Reports
  • Help Desk Management
  • Monitoring
  • Real-Time Chat
  • Support Ticket Management
  • Surveys & Feedback
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat