---
description: Compare HappyFox Help Deskvs Enghouse eKMS Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
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title: Compare HappyFox Help Deskvs Enghouse eKMS Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Insurance CRM software](/directory/32554/insurance-crm/software) > [HappyFox Help Desk\<span\>vs\</span\> Enghouse eKMS Comparison](https://www.capterra.in/compare/83211/120410/happyfox/vs/ekms)

# Compare HappyFox Help Desk vs Enghouse eKMS

Canonical: https://www.capterra.in/compare/83211/120410/happyfox/vs/ekms

> Detailed comparison between HappyFox Help Desk and Enghouse eKMS. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | HappyFox Help Desk | Enghouse eKMS |
| **Overall rating** | 4.6/5 | 4.2/5 |
| **Total Reviews** | 92 | 12 |
| **Starting Price** | $24.00 | $199.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation |

## Best for

### HappyFox Help Desk

Most commonly used by IT, Customer Service, Operations, Facilities, HR, Marketing and Finance teams. HappyFox is very versatile making it a great fit for companies of any size.

### Enghouse eKMS

Full Market Coverage: from 10-1000's of agents&#10;&#10;Verticals: FI, Healthcare, Gov’t, Public Sector, Utilities, Hi-Tech, Service Orgs, BPO's, Airlines, Telcom

## Key features

### HappyFox Help Desk

- Catalog Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Configurable Workflow
- Contact Management Software
- Content Library
- Content Management Software (CMS)
- Customizable Forms
- Decision Support Software
- Full Text Search
- Interaction Tracking
- Knowledge Base Management
- Knowledge Management Software
- Real-Time Notifications
- Reporting & Statistics
- Search
- Self Service Portal
- Tagging
- Templates

### Enghouse eKMS

- Catalog Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Configurable Workflow
- Contact Management Software
- Content Library
- Content Management Software (CMS)
- Customizable Forms
- Decision Support Software
- Full Text Search
- Interaction Tracking
- Knowledge Base Management
- Knowledge Management Software
- Real-Time Notifications
- Reporting & Statistics
- Search
- Self Service Portal
- Tagging
- Templates

## Links

- [View HappyFox Help Desk Profile](https://www.capterra.in/software/83211/happyfox)
- [View Enghouse eKMS Profile](https://www.capterra.in/software/120410/ekms)
- [View Original Comparison](https://www.capterra.in/compare/83211/120410/happyfox/vs/ekms)

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