---
description: Compare BeyondTrust Remote Supportvs Resolve Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare BeyondTrust Remote Supportvs Resolve Comparison - Capterra India
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [BeyondTrust Remote Support\<span\>vs\</span\> Resolve Comparison](https://www.capterra.in/compare/86962/1018634/bomgar/vs/resolve)

# Compare BeyondTrust Remote Support vs Resolve

Canonical: https://www.capterra.in/compare/86962/1018634/bomgar/vs/resolve

> Detailed comparison between BeyondTrust Remote Support and Resolve. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | BeyondTrust Remote Support | Resolve |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 2009 | 0 |
| **Starting Price** | $1,995.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep) |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### BeyondTrust Remote Support

BeyondTrust Remote Support offers the capabilities that enterprise level IT and customer support organizations need. We serve all industries.

### Resolve

ITOps, I\&amp;O, NetOps, ITSM, Service Desk, Enterprise Automation, Platform Engineering, CIOs and CTOs, Digital Transformation

## Key features

### BeyondTrust Remote Support

- API
- Access Controls/Permissions
- Access Management
- Activity Tracking
- Alerts/Escalation
- Collaboration Tools
- Customizable Branding
- File Sharing Software
- Knowledge Base Management
- Least Privilege
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Notifications
- Reporting/Analytics
- Self Service Portal
- Session Transfer
- Surveys & Feedback
- Third-Party Integrations
- Ticket Management

### Resolve

- API
- Access Controls/Permissions
- Alerts/Escalation
- Chatbot software
- Collaboration Tools
- Customizable Branding
- Knowledge Base Management
- Real-Time Chat
- Real-Time Notifications
- Reporting/Analytics
- Self Service Portal
- Third-Party Integrations
- Ticket Management

## Links

- [View BeyondTrust Remote Support Profile](https://www.capterra.in/software/86962/bomgar)
- [View Resolve Profile](https://www.capterra.in/software/1018634/resolve)
- [View Original Comparison](https://www.capterra.in/compare/86962/1018634/bomgar/vs/resolve)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare BeyondTrust Remote Supportvs Resolve Comparison - Capterra India","description":"Compare BeyondTrust Remote Supportvs Resolve Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.","url":"https://www.capterra.in/compare/86962/1018634/bomgar/vs/resolve","about":[{"@id":"https://www.capterra.in/software/86962/bomgar#software"},{"@id":"https://www.capterra.in/software/1018634/resolve#software"}],"breadcrumb":{"@id":"https://www.capterra.in/compare/86962/1018634/bomgar/vs/resolve#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.in/compare/86962/1018634/bomgar/vs/resolve#webpage","isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","publisher":{"@id":"https://www.capterra.in/#organization"}},{"name":"BeyondTrust Remote Support","description":"BeyondTrust Remote Support (formerly Bomgar Remote Support) enables secure, instant remote support to customers using Windows, Mac, Android, iOS, or other devices, whether or not they are on the corporate network. Users can fix end systems or troubleshoot issues using screen sharing, remote control, unattended access, file sharing, annotations, and mobile device camera sharing. Real-time chat, canned scripts, collaboration and escalation tools improve technician efficiency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/22b1d579-a833-495e-b479-664334b4bb91.png","url":"https://www.capterra.in/software/86962/bomgar","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/86962/bomgar#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":2009},"offers":{"price":"1995","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Resolve","description":"Resolve is a unified AI platform that combines observability, virtual agents, no-code workflow creation, and enterprise orchestration to transform IT operations. It ingests signals from across your environment, correlates data, and triggers automated responses to resolve issues before they impact users. Virtual agents like RITA handle high-volume service desk requests in real time, while Jarvis enables teams to build workflows using natural language. With scalable orchestration, intelligent automation, 5,000+ prebuilt workflows and native integrations, Resolve helps IT teams reduce ticket volume, accelerate resolution, and improve service delivery without adding operational overhead.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/56f546cf-f59c-48fb-af7f-99f401530134.png","url":"https://www.capterra.in/software/1018634/resolve","@type":"SoftwareApplication","@id":"https://www.capterra.in/software/1018634/resolve#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"BeyondTrust Remote Supportvs Resolve Comparison","position":3,"item":"https://www.capterra.in/compare/86962/1018634/bomgar/vs/resolve","@type":"ListItem"}],"@id":"https://www.capterra.in/compare/86962/1018634/bomgar/vs/resolve#breadcrumblist"}]}
</script>
