---
description: Compare TeamSupportvs Freshdesk Comparison and other vendors. Get features, price, & user reviews with details about trial versions and customer support for Indian users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare TeamSupportvs Freshdesk Comparison - Capterra India
---

Breadcrumb: [Home](/) > [IT Ticketing Systems Software](/directory/32623/it-ticketing-systems-software/software) > [TeamSupport\<span\>vs\</span\> Freshdesk Comparison](https://www.capterra.in/compare/87908/124981/teamsupport/vs/freshdesk)

# Compare TeamSupport vs Freshdesk

Canonical: https://www.capterra.in/compare/87908/124981/teamsupport/vs/freshdesk

> Detailed comparison between TeamSupport and Freshdesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | TeamSupport | Freshdesk |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 848 | 3408 |
| **Starting Price** | $45.00 | $19.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### TeamSupport

TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

### Freshdesk

Freshdesk is used by customer service departments, support agents, call centers, help desks, e-commerce companies, and retail businesses.

## Key features

### TeamSupport

- API
- Activity Tracking
- Analytics
- Chat/Messaging
- Chatbot software
- Customer Communication
- Customer Complaint Tracking
- Customer Database
- Customizable Reports
- Engagement Tracking
- Knowledge Management Software
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- SSL Security
- Social Media Monitoring Software
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Wiki

### Freshdesk

- API
- Activity Tracking
- Analytics
- Chat/Messaging
- Chatbot software
- Customer Communication
- Customer Complaint Tracking
- Customer Database
- Customizable Reports
- Engagement Tracking
- Knowledge Management Software
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- SSL Security
- Social Media Monitoring Software
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Wiki

## Links

- [View TeamSupport Profile](https://www.capterra.in/software/87908/teamsupport)
- [View Freshdesk Profile](https://www.capterra.in/software/124981/freshdesk)
- [View Original Comparison](https://www.capterra.in/compare/87908/124981/teamsupport/vs/freshdesk)

-----

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