---
description: Page 6 - Compare the top Help Desk Software & providers for Indian businesses. Filter by price, feature or user rating to make software selection fast and easy.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Page 6 - Help Desk Software - Compare Prices & Top Sellers - Capterra India
---

Breadcrumb: [Home](/) > [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software) > [Page 6](https://www.capterra.in/directory/30008/help-desk/software?page=6)

# Help Desk Software

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> Help Desk Software enables organisations to respond more efficiently to users. IT ticketing systems can aid in answering technical and functional questions by providing improved methodologies for ticket tracking, IT management, and customer service support. Integrating these elements enhances the ability of customer service departments to provide fast and practical support to employees, end users and customers. Customer Help Desk Software includes features such as ticketing systems, live chat support, knowledge base integration, and reporting capabilities. Help Desk Ticketing System can also facilitate the flow of new information from users, contributing to an organisation's existing knowledge base. Help Desk Management Software is related to Call Center Software and Customer Service Software. Discover the best help desk software for your business in India and streamline customer support operations.

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## Products

1. [Anakage](https://www.capterra.in/software/208487/end-user-support-automation-platform) — 4.4/5 (31 reviews) — Anakage unifies ITSM, ITAM, DEX \& automation into one AI-powered platform to cut costs, boost productivity \& scale IT.
2. [Denser AI](https://www.capterra.in/software/1064391/denser-ai) — 5.0/5 (31 reviews) — Denser.AI provides an solution to build AI-Powered Search and Chat service using custom website or document data.
3. [Cayzu](https://www.capterra.in/software/134057/cayzu) — 5.0/5 (30 reviews) — Cayzu helps small businesses, non-profits, educational institutions and enterprises deliver best-in-class customer service efficiently.
4. [elevio](https://www.capterra.in/software/166667/elevio) — 4.6/5 (30 reviews) — Help Customers, Help themselves\! Elevio provides self-service support on-demand to your customers, when and where they need it.
5. [HelpSpace](https://www.capterra.in/software/204466/helpspace) — 4.8/5 (30 reviews) — Streamline customer support with HelpSpace's visually appealing solution for SMBs. Features: Tickets, Tasks, Docs, Widget, Integrations
6. [ALVAO Service Desk](https://www.capterra.in/software/143589/alvao-service-desk) — 4.6/5 (29 reviews) — ALVAO Service Desk is an all-in-one ITSM solution designed to enhance service delivery with seamless Microsoft Copilot 365 integration
7. [Helpshift](https://www.capterra.in/software/150923/helpshift) — 3.9/5 (29 reviews) — Customer service platform that seamlessly integrates software, AI, and human agents to provide a holistic support experience.
8. [Kaseya BMS](https://www.capterra.in/software/158273/kaseya-bms) — 4.1/5 (29 reviews) — Kaseya BMS is a next-gen Help Desk management solution, that lets you spend less time tracking tickets \& more time making clients happy
9. [FocalScope](https://www.capterra.in/software/127118/focalscope) — 5.0/5 (28 reviews) — Help Desk Software with email, live chat, Facebook, WhatsApp, SMS, KB, Phone, SLA, reporting. Run in Cloud or Inhouse. Trusted by DHL.
10. [One to One Plus](https://www.capterra.in/software/183067/one-to-one-plus) — 4.8/5 (28 reviews) — K-12 help desk and asset management platform that streamlines support, ticketing, workflows, and device tracking.
11. [Inserve](https://www.capterra.in/software/203908/inserve) — 4.7/5 (28 reviews) — Inserve offer business software especially made for Managed Service Providers.
12. [Text](https://www.capterra.in/software/1078275/Text-App) — 4.7/5 (28 reviews) — Customer service software that drives revenue. AI agents, live chat, tickets, and automation in one inbox.
13. [C-Desk](https://www.capterra.in/software/136972/c-desk) — 4.7/5 (27 reviews) — Help desk solution with service request management, knowledge base, task management, surveys.
14. [Summit](https://www.capterra.in/software/146506/summit) — 4.4/5 (27 reviews) — SymphonyAI effortlessly brings service and asset management together in one platform with AI-driven knowledge intelligence.
15. [Xurrent](https://www.capterra.in/software/146207/itrp) — 4.7/5 (27 reviews) — AI Service Desk with intelligence included. Summarize, route and resolve faster with a native virtual agent and automations that scale.
16. [BlueSpice](https://www.capterra.in/software/169097/bluespice-mediawiki) — 4.3/5 (27 reviews) — BlueSpice MediaWiki complements your customer service with an enterprise-level wiki to create the perfect helpdesk.
17. [LabiDesk](https://www.capterra.in/software/207935/labidesk) — 4.3/5 (27 reviews) — LabiDesk help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat.
18. [Trengo](https://www.capterra.in/software/177967/trengo) — 4.1/5 (26 reviews) — The customer service software unifies all messaging channels into one single view. Make customer communication easy.
19. [Total Contacts & HelpDesk](https://www.capterra.in/software/127283/tele-support-helpdesk) — 4.3/5 (24 reviews) — Total Contacts \& HelpDesk Solution software for customer service tracking sales, opportunities, e-marketing, and support inquiries.
20. [Intelligent Service Management](https://www.capterra.in/software/156351/cloud-service-management) — 4.4/5 (24 reviews) — ISM is an ITIL cloud-based IT service management tool for including Help Desk, ITAM, and Knowledge Management
21. [UVdesk](https://www.capterra.in/software/158346/uvdesk) — 4.4/5 (24 reviews) — Open Source and cloud-based both as a support solution that gives total control over things to easily manage customer queries.
22. [VobeSoft](https://www.capterra.in/software/182839/vobecustom) — 4.9/5 (23 reviews) — One clear 360-degree service overview. One platform for support, questions, and tickets to handle requests quickly and professionally.
23. [Canfigure](https://www.capterra.in/software/184941/canfigure) — 4.7/5 (23 reviews) — Canfigure is a modular asset management solution that offers ITIL Service Desk, CMDB, Change Management and more. SaaS or on-premise.
24. [ITarian](https://www.capterra.in/software/185768/itarain) — 3.8/5 (23 reviews) — Centralized IT management platform that includes remote monitoring, patch management, and more.
25. [Mint Service Desk](https://www.capterra.in/software/187044/mint-service-desk) — 4.8/5 (23 reviews) — Extremely flexible service desk and asset management platform with a user-friendly way to chat with potential customers.

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## Related Categories

- [Live Chat Software](https://www.capterra.in/directory/30797/live-chat/software)
- [IT Service Software](https://www.capterra.in/directory/30672/it-service/software)
- [Service Desk Software](https://www.capterra.in/directory/31027/service-desk/software)
- [Knowledge Base Software](https://www.capterra.in/directory/32454/knowledge-base/software)
- [IT Service Management (ITSM) Tools ](https://www.capterra.in/directory/30676/itsm/software)

## Links

- [View on Capterra](https://www.capterra.in/directory/30008/help-desk/software)
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This solution is designed to streamline your customer support processes and enhance your daily customer support. \n\nFeatures: \nTICKETS for efficient inquiry management,\nTASKS for internal task management, \nDOCS for a shared knowledge database, \nWIDGET for DOCS on your site/app, \nINTEGRATION options for API/webhooks/Zapier integration. \n\nImprove customer support & satisfaction with HelpSpace.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a666af78-a6d0-4255-9938-dc77ca692a84.png","url":"https://www.capterra.in/software/204466/helpspace","@type":"ListItem"},{"name":"ALVAO Service Desk","position":6,"description":"ALVAO Service Desk is a modern IT Service Management (ITSM) platform that combines powerful automation, generative AI, and seamless integration with the Microsoft ecosystem to maximize IT support efficiency and enhance the user experience. 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This gives you back the overview on your service desk and leaves you time for valuable work.\n\nInserve offers a ticketing solution, asset management, time registration, a self-service portal, quotations, a project management module, a plan board and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/782ff13b-250b-428f-bdd0-8164b003b6bb.png","url":"https://www.capterra.in/software/203908/inserve","@type":"ListItem"},{"name":"Text","position":12,"description":"Text turns customer conversations into revenue. It surfaces buying signals already hiding in your support queue, so every chat becomes a chance to sell.\n\nAI agents don't wait for questions. They reach out to hesitating visitors, detect intent, qualify leads, and capture details around the clock. When intent is high, they route the conversation to the right person with full context, so your team can close instead of catch up. 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Point it at your website and it's handling conversations the same day.\n\nSecurity\n- SOC 2 audited\n- GDPR and CCPA compliant\n- PCI DSS certified\n\n14-day free trial, no credit card required","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/10d06d1a-f4e6-4b5c-8611-ce0f6b295f67.png","url":"https://www.capterra.in/software/1078275/Text-App","@type":"ListItem"},{"name":"C-Desk","position":13,"description":"Free service desk / Helpdesk application with lots of other features for whole organisation.\n\n1. service request management  (Not only for IT but for all departments) so service category can be assigned to anyone and he starts receiving requests raised by others for that category..\n2. Asset management (Manual) So covers life cycle of all assets not only IT and networked assets..\n3. Knowledge base.\n4. Photo gallery\n5. notice board\n6. Log book\n7. Active directory\n8. Customer Care","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eb2ff0f1-f577-4f5f-9ed8-bdcfda10a5e1.png","url":"https://www.capterra.in/software/136972/c-desk","@type":"ListItem"},{"name":"Summit","position":14,"description":"SymphonyAI is an enterprise-class IT Service Management solution best suited for companies with 1000-100,000 employees. SummitAI effortlessly brings service and asset management together in one platform with AI-driven knowledge intelligence, helping your help desk achieve greater levels of responsiveness. SymphonyAI uses machine reasoning and codeless workflow-based automation to delivers up to 20% annual savings in IT help desk operations, and up to 45% greater total cost of ownership.","url":"https://www.capterra.in/software/146506/summit","@type":"ListItem"},{"name":"Xurrent","position":15,"description":"Xurrent AI Service Desk puts intelligence where work happens. 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This ensures that your helpdesk is not only efficient but also scalable, enabling smooth collaboration across departments and with external partners.\n\nWith BlueSpice, you can easily share existing expertise, define clear responsibilities, standardize workflows, and keep your documentation current. The software is secure, compliant with applicable standards, and fully adheres to EU GDPR. Developed and hosted in Germany, BlueSpice is the ultimate tool for building a robust, enterprise-level helpdesk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a01bb880-2b85-4a0f-9ce7-1811fc270a95.png","url":"https://www.capterra.in/software/169097/bluespice-mediawiki","@type":"ListItem"},{"name":"LabiDesk","position":17,"description":"LabiDesk is all-in-one help desk software with multiple support channels: Shared Email Inbox/ Ticketing System, HelpWidget, Knowledge Base, Chat. It helps manage incoming requests, onboarding, and communication with customers and leads.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6716e872-93c3-4f19-9cb2-40638ea620b8.png","url":"https://www.capterra.in/software/207935/labidesk","@type":"ListItem"},{"name":"Trengo","position":18,"description":"Discover Trengo, the customer service software that unifies all messaging channels into one single view.\n\nAnswer messages from traditional channels like Email, VoIP and SMS; but also modern channels like WhatsApp, Facebook Messenger, Instagram DM's, Website chat, Google Business messages, WeChat & Telegram from one platform. \n\nUse the powerful collaboration features, automate conversations with bots, and measure CSAT via any channel. \n\nMake customer communication easy.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8fb749e8-c53d-4041-b3f4-49fc6eb69012.png","url":"https://www.capterra.in/software/177967/trengo","@type":"ListItem"},{"name":"Total Contacts & HelpDesk","position":19,"description":"Total Contacts & HelpDesk Solution is an all-in-one software solution for companies who take calls & emails for their customer service and helpdesk support team and need to track from inception to resolution. Tracking from Sales to Support, we have you covered. With over 900 installations in nearly 35 different countries, our software is versatile, powerful, easy to use, and extremely price-conscious. Built in CRM w/ EMarketing, Opportunities, Email and more. We also can integrate with an external CRM, such as Act! or any ADO/OLEDB contacts database.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c698a5eb-2f0b-40df-93bb-d5d195be6ac0.jpeg","url":"https://www.capterra.in/software/127283/tele-support-helpdesk","@type":"ListItem"},{"name":"Intelligent Service Management","position":20,"description":"Intelligent Service Management (ISM) is a cloud-based IT service management tool offering support in 9 ITIL processes including Help Desk, IT Asset Management and Knowledge Management. With multi-tenant support, this is an excellent solution for managed service providers to accurately and responsively support your customers.  ISM works on a Hyper-SaaS framework that aims to speed product implementation. Known for enterprise capabilities and value pricing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0aa3668e-8e77-44c6-b827-038a91c7b96b.png","url":"https://www.capterra.in/software/156351/cloud-service-management","@type":"ListItem"},{"name":"UVdesk","position":21,"description":"A cloud-based support solution and now released Open Source as well that gives total control over things and makes it easier to manage customer queries. It has all the features which a client would expect from any great helpdesk system like reporting, ticket management, e-mail collaboration, knowledge base management etc. It lets the users to easily and efficiently manage, track and resolve issues instantly and makes the hassle-free working experience for both the staff and the customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c3651b14-90a8-4009-9778-bdfca42878ef.png","url":"https://www.capterra.in/software/158346/uvdesk","@type":"ListItem"},{"name":"VobeSoft","position":22,"description":"Increase customer satisfaction by offering a fast and efficient service. One platform for support, questions, and tickets. Handle your relations requests easily, structured, and prioritized inside our cloud environment suitable for any industry. All important information is clearly visible on one screen. Create your custom dashboards with information and widgets which are important to your workflows. From now on you can handle requests quickly and professionally.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e1f431f5-1da3-4c0f-9272-45c94d16b03d.png","url":"https://www.capterra.in/software/182839/vobecustom","@type":"ListItem"},{"name":"Canfigure","position":23,"description":"Canfigure is your ultimate solution for IT Asset Management Software, revolutionizing the way organizations monitor, analyze, and optimize their digital assets.\n\nIn an increasingly technology-dependent world, Canfigure offers a robust and intuitive platform that simplifies the management of IT assets. With Canfigure, you gain full control over your IT inventory, enhancing efficiency, security, and cost-effectiveness.\n\nAny business workflow can be supported using Canfigure's powerful admin tools.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d96eb4-6fb7-4c7f-a1a4-4ab4730202c1.png","url":"https://www.capterra.in/software/184941/canfigure","@type":"ListItem"},{"name":"ITarian","position":24,"description":"ITarian is an IT service management software that provides a suite of capabilities to manage IT infrastructure through a centralized interface. The platform includes ticketing for issue tracking, remote monitoring and management of endpoints, patch management for system updates, mobile device management, remote desktop access for remote troubleshooting, and endpoint security. ITarian aims to help IT teams efficiently monitor, manage, and secure their technology environments.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e8d859b2-c7bc-4d24-b459-ed6d4b0ffd91.png","url":"https://www.capterra.in/software/185768/itarain","@type":"ListItem"},{"name":"Mint Service Desk","position":25,"description":"Comprehensive IT Service Management Solution\n\nMint Service Desk is a robust IT service management tool designed to enhance helpdesk operations for businesses of all sizes. It combines a powerful ticketing system with asset management capabilities, ensuring seamless IT support and resource tracking.\n\nKey Features:\n\n- Advanced Ticketing System: Manage and prioritize support tickets with an intuitive interface and automated workflows.\n- Asset Management: Track all IT assets with detailed documentation and maintenance schedules.\n- Self-Service Portal: Empower users to find solutions and submit tickets independently, reducing helpdesk burden.\n- Customization and Scalability: Tailor fields, forms, and workflows to meet specific needs and scale with growth.\n- Integration Capabilities: Seamlessly integrate with other business tools for a cohesive IT ecosystem.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5e229d3f-f8ea-4e59-9045-fbd31c38c580.png","url":"https://www.capterra.in/software/187044/mint-service-desk","@type":"ListItem"}],"numberOfItems":25}
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