---
description: Page 9 - Compare the top Help Desk Software & providers for Indian businesses. Filter by price, feature or user rating to make software selection fast and easy.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Page 9 - Help Desk Software - Compare Prices & Top Sellers - Capterra India
---

Breadcrumb: [Home](/) > [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software) > [Page 9](https://www.capterra.in/directory/30008/help-desk/software?page=9)

# Help Desk Software

Canonical: https://www.capterra.in/directory/30008/help-desk/software

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> Help Desk Software enables organisations to respond more efficiently to users. IT ticketing systems can aid in answering technical and functional questions by providing improved methodologies for ticket tracking, IT management, and customer service support. Integrating these elements enhances the ability of customer service departments to provide fast and practical support to employees, end users and customers. Customer Help Desk Software includes features such as ticketing systems, live chat support, knowledge base integration, and reporting capabilities. Help Desk Ticketing System can also facilitate the flow of new information from users, contributing to an organisation's existing knowledge base. Help Desk Management Software is related to Call Center Software and Customer Service Software. Discover the best help desk software for your business in India and streamline customer support operations.

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## Products

1. [Richpanel](https://www.capterra.in/software/164751/ecommerce-crm) — 4.9/5 (10 reviews) — Richpanel is a customer support platform specially designed for Shopify Plus, Shopify, Woocommerce, Magento \& other Ecommerce stores.
2. [Confides](https://www.capterra.in/software/183052/incognitodesk) — 4.7/5 (10 reviews) — An online application that allows servicing tight communities while preserving the anonymity of the users of those communities
3. [Suptask](https://www.capterra.in/software/215702/suptask) — 4.7/5 (10 reviews) — Internal ticketing system purely on Slack where your conversations and messages turns into structured tickets.
4. [Inxide](https://www.capterra.in/software/1019488/inx-app) — 4.6/5 (10 reviews) — Inxide is the omnichannel conversational AI platform that enhances end-customer interaction in a dynamic and engaging way
5. [Startly](https://www.capterra.in/software/1029301/startly) — 4.4/5 (10 reviews) — Service management solution that helps IT/professional service agents manage support tickets, assets, change requests, and more.
6. [Velaro](https://www.capterra.in/software/116972/velaro) — 3.9/5 (9 reviews) — Connect with customers, track every case from any channel, and resolve issues faster with built-in ticketing and omnichannel support.
7. [OMNITRACKER](https://www.capterra.in/software/124156/omnitracker) — 3.7/5 (9 reviews) — ITSM application that handles incident, problem, change, service asset \& configuration,release, identity \& access management processes.
8. [Think Help Desk](https://www.capterra.in/software/122881/think-help-desk) — 4.2/5 (9 reviews) — Think Tank NTG sells a cloud based help desk ticketing system that is customized for your needs. Let us know what your looking to do\!
9. [Centralpoint](https://www.capterra.in/software/161470/centralpoint) — 4.6/5 (9 reviews) — Centralpoint's recognized by Gartner as a Digital Experience Platform; On Premise or cloud AI and Help Desk solutions
10. [Rezolve AI](https://www.capterra.in/software/211890/rezolve-ai) — 4.8/5 (9 reviews) — Rezolve.ai is Agentic AI for IT, HR, and FinOps teams that automates support operations, resolves requests autonomously.
11. [Rexpondo](https://www.capterra.in/software/218137/otrs-community-edition) — 4.8/5 (9 reviews) — Rexpondo is a modern Help Desk Ticketing and ITSM software structured on standardized ITIL processes.
12. [MSM](https://www.capterra.in/software/127282/msm) — 3.9/5 (8 reviews) — Out of the box ITSM solution that automatically predicts incidents and rapidly resolves them before they adversely affect the business.
13. [Requestor](https://www.capterra.in/software/153792/requestor) — 4.8/5 (8 reviews) — Requestor simplifies request management with cloud or on-premises deployment, seamless integrations, and user-friendly tools for any te
14. [HESK](https://www.capterra.in/software/156452/hesk) — 4.4/5 (8 reviews) — Help desk software that enables client partners to resolve clients queries. The software can be deployed on-premise or in the cloud.
15. [FuseDesk](https://www.capterra.in/software/159468/fusedesk) — 4.0/5 (8 reviews) — Win more raving fans with the only helpdesk youll ever need. FuseDesk is an easy to use customer service platform for all channels.
16. [ServiceWise](https://www.capterra.in/software/10140/servicewise) — 4.6/5 (8 reviews) — ServiceWise is the comprehensive internal help desk and IT service management solution, whatever your business processes may be.
17. [WorkHub Tasks](https://www.capterra.in/software/1018919/workhub-assist) — 5.0/5 (8 reviews) — WorkHub Tasks is an AI-driven task management solution for your entire organization.
18. [Tesseron](https://www.capterra.in/software/1029116/tesseron-asm) — 4.3/5 (8 reviews) — Tesseron ist der Helpdesk für den Mittelstand – mit intelligenten Workflows und nahtloser Integration für reibungslosen Support.
19. [SmartITSM](https://www.capterra.in/software/1045363/smartitsm) — 4.6/5 (8 reviews) — SmartITSM integrates ticketing and service catalog into Microsoft Teams, eliminating the need for a separate help desk login.
20. [ServicePRO](https://www.capterra.in/software/31608/servicepro) — 4.4/5 (7 reviews) — ServicePRO® is an enterprise service desk software that is available as a cloud-hosted solution as well as an on-premise installation.
21. [ServiceTonic](https://www.capterra.in/software/112516/servicetonic) — 4.7/5 (7 reviews) — Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
22. [Helprace](https://www.capterra.in/software/135036/helprace) — 4.7/5 (7 reviews) — Features: Case Rules, Macros, SLA, Saved Actions, Agent Collision, Drafts, Edits, Email Integration, Customer Contact System, Reporting
23. [IncidentMonitor](https://www.capterra.in/software/127625/incidentmonitor) — 4.1/5 (7 reviews) — Enterprise ITIL Service Desk solution at a low cost SMB price. Advanced and Feature rich. FREE ITIL process templates available
24. [Zammad](https://www.capterra.in/software/207587/zammad) — 4.6/5 (7 reviews) — Helpdesk solution that lets businesses manage customer queries, track support tickets, connect with clients via call/chat, and more.
25. [Octadesk](https://www.capterra.in/software/192993/octadesk) — 4.0/5 (6 reviews) — Octadesk is a customer service software that centralizes requests and conversations across sales, presales, and support teams.

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## Related Categories

- [Live Chat Software](https://www.capterra.in/directory/30797/live-chat/software)
- [IT Service Software](https://www.capterra.in/directory/30672/it-service/software)
- [Service Desk Software](https://www.capterra.in/directory/31027/service-desk/software)
- [Knowledge Base Software](https://www.capterra.in/directory/32454/knowledge-base/software)
- [IT Service Management (ITSM) Tools ](https://www.capterra.in/directory/30676/itsm/software)

## Links

- [View on Capterra](https://www.capterra.in/directory/30008/help-desk/software)
- [All Categories](https://www.capterra.in/directory)

-----

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Unlimited processes can run next to each other created a real shared service center","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/11d10ede-52ce-4739-a940-b477ed0d2afe.png","url":"https://www.capterra.in/software/127625/incidentmonitor","@type":"ListItem"},{"name":"Zammad","position":24,"description":"Zammad is an open-source helpdesk system that lets you manage all of your company's communication channels from within the same platform. It is based on current web technologies such as WebApp/HTML5, WebSockets, and REST in the frontend and relies on Ruby on Rails in the backend. Thanks to its REST API, Zammad can be easily implemented in existing system environments.  In addition, it also offers many connections out of the box, e.g. for telephone, user administration, or monitoring.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/29af6ea9-42ff-48ca-a3bb-2e33e092cd6f.png","url":"https://www.capterra.in/software/207587/zammad","@type":"ListItem"},{"name":"Octadesk","position":25,"description":"Octadesk is customer service software that centralizes multiple communication channels into one interface. The software helps companies streamline and optimize sales, customer support, and post-sales processes. Key features of Octadesk include chatbots, a knowledge base, SLA management, and omnichannel support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/30bd2381-c003-42c2-8273-9944c7c89995.jpeg","url":"https://www.capterra.in/software/192993/octadesk","@type":"ListItem"}],"numberOfItems":25}
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