---
description: Page 2 - Compare the top Knowledge Management Software & providers for Indian businesses. Filter by price, feature or user rating to make software selection fast and easy.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Page 2 - Knowledge Management Software - Compare Prices & Top Sellers - Capterra India
---

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# Knowledge Management Software

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> Knowledge Management software offers ways to optimize the utility of intellectual capital and intangible assets by capturing, preserving and organizing institutional knowledge in a measurable format.

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## Products

1. [IT Glue](https://www.capterra.in/software/170401/itglue) — 4.6/5 (331 reviews) — IT Glue helps IT professionals track, find and know everything about their IT infrastructure in under 30 seconds.
2. [Jolt](https://www.capterra.in/software/146384/jolt) — 4.6/5 (308 reviews) — Jolt is a distributed knowledge \& information management platform available on smartphones \& tablets. Schedule your free demo today\!
3. [Document360](https://www.capterra.in/software/177031/document360) — 4.7/5 (290 reviews) — AI-Powered Knowledge Management for seamless knowledge transfer and reduced information silos.
4. [M-Files](https://www.capterra.in/software/122215/m-files) — 4.4/5 (274 reviews) — M-Files breaks info silos. Find expertise fast, automate workflows \& share knowledge seamlessly.
5. [Genesys Cloud CX](https://www.capterra.in/software/21409/genesys-cloud) — 4.3/5 (262 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
6. [Bloomfire](https://www.capterra.in/software/131501/bloomfire) — 4.4/5 (254 reviews) — Knowledge Management Software that enables teams to access, collaborate, and draw upon their organization's collective intelligence.
7. [Caspio](https://www.capterra.in/software/137206/caspio) — 4.6/5 (249 reviews) — Caspio is the world's leading AI-enhanced low-code platform for building online database applications without having to write code.
8. [KnowledgeOwl](https://www.capterra.in/software/132902/knowledgeowl) — 4.8/5 (236 reviews) — KnowledgeOwl is user-friendly knowledge base software, perfect for creating searchable knowledge base websites for teams and customers.
9. [ManageEngine ServiceDesk Plus](https://www.capterra.in/software/179501/manageengine-service-desk-plus) — 4.4/5 (227 reviews) — ServiceDesk Plus is an ITSM platform that helps IT teams design and deliver services faster through end-to-end workflow automations.
10. [Help Scout](https://www.capterra.in/software/136909/help-scout) — 4.6/5 (225 reviews) — Help Scout's email management software has the features you need to keep things simple, move fast, and focus on delighting customers.
11. [Quip](https://www.capterra.in/software/151651/quip) — 4.4/5 (209 reviews) — Quip combines documents, spreadsheets, and chat in one organized experience.
12. [HelpCrunch](https://www.capterra.in/software/146516/helpcrunch) — 4.8/5 (195 reviews) — HelpCrunch's Knowledge base software is a top-rated solution for knowledge management and 24/7 self-service customer support.
13. [HubSpot Service Hub](https://www.capterra.in/software/182476/hubspot-service-hub) — 4.4/5 (187 reviews) — Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently.
14. [livepro](https://www.capterra.in/software/165150/livepro) — 4.8/5 (182 reviews) — livepro is purpose-built contact center Knowledge Management. Delivering quick and easy answers to agents, not long documents.
15. [Vivantio](https://www.capterra.in/software/132880/vivantio) — 4.3/5 (178 reviews) — Vivantio's knowledge base empowers end user self-service, and quick reference to articles during service delivery, for fast resolution.
16. [Fusebase](https://www.capterra.in/software/147496/nimbus-note) — 4.7/5 (176 reviews) — AI-powered workspace for centralizing knowledge, documents, and expertise—making information easy to find, share, and manage.
17. [Responsive](https://www.capterra.in/software/148054/Responsive) — 4.6/5 (172 reviews) — Responsive’s (formerly RFPIO) AI-driven Strategic Response Management platform drives more deals won with smarter, faster responses.
18. [GreenRope](https://www.capterra.in/software/130598/greenrope) — 4.3/5 (155 reviews) — Sales and marketing solution that combines CRM, marketing automation, customer journey mapping, analytics, project management, \& more.
19. [ServiceNow Customer Service Management](https://www.capterra.in/software/192052/servicenow-customer-service-management) — 4.4/5 (151 reviews) — Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty.
20. [MangoApps](https://www.capterra.in/software/131314/mangoapps) — 4.4/5 (150 reviews) — MangoApps is a knowledge management platform that helps you create a unified employee experience and keep everyone on the same page.
21. [Gist](https://www.capterra.in/software/188710/gist) — 4.7/5 (149 reviews) — Single source of truth for your contacts with live chat, help desk, knowledge base, email marketing automation, and more.
22. [Hiver](https://www.capterra.in/software/142975/hiver) — 4.7/5 (146 reviews) — Hiver is a modern, AI customer service platform that lets you set up internal and public help centers for both customers and employees.
23. [BOSSDesk](https://www.capterra.in/software/144825/boss-solutions) — 4.6/5 (139 reviews) — BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile.
24. [Paperpile](https://www.capterra.in/software/1015644/paperpile) — 4.8/5 (122 reviews) — Cloud-based reference management for researchers.
25. [eXo Platform](https://www.capterra.in/software/136795/exo-platform) — 4.6/5 (120 reviews) — eXo Platform is a digital workplace solution with a built-in knowledge management system to leverage your most valuable assets.

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## Related Categories

- [Content Management Software (CMS)](https://www.capterra.in/directory/10007/content-management/software)
- [Document Management Software](https://www.capterra.in/directory/30063/document-management/software)
- [Collaboration Software](https://www.capterra.in/directory/15/collaboration/software)
- [Knowledge Base Software](https://www.capterra.in/directory/32454/knowledge-base/software)
- [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software)

## Links

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-----

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Knowledge articles and product documentation can be internal-facing to the agents and technicians who provide service and support; customer or end user-facing in a branded self-service portal; or both. \n\nIT, GRC, HR, Finance, Legal, & B2B Customer Support teams leverage Vivantio for proactive service delivery and faster ticket resolution times.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dc04f5b4-44be-412f-ba12-dc99d38ab970.png","url":"https://www.capterra.in/software/132880/vivantio","@type":"ListItem"},{"name":"Fusebase","position":16,"description":"FuseBase provides intelligent knowledge management for modern organizations by centralizing information, resources, and collaboration in secure, branded workspaces. AI Agents automatically organize, surface, and update knowledge bases—making it easy for teams and clients to find answers, access documentation, and share expertise.\nFuseBase streamlines onboarding, training, and support by embedding real-time search, AI-powered content generation, and workflow automation into every workspace. Integration with 2000+ apps allows knowledge to flow seamlessly between teams, departments, and external partners. Role-based access, audit logs, and AI-driven analytics ensure that information remains secure, up-to-date, and actionable as your business evolves.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/405338c3-044b-486a-adec-bd33f93a1f2d.png","url":"https://www.capterra.in/software/147496/nimbus-note","@type":"ListItem"},{"name":"Responsive","position":17,"description":"Responsive (formerly RFPIO) is the industry leader in Strategic Response Management with a suite of AI-driven solutions to help bid and response teams win more deals with smarter, faster responses. Responsive AI drafts answers and manages collaborative workflows so your teams can deliver winning responses to RFPs, RFIs, DDQs, VSQs, and more 80% faster. Harness a single source of truth so your frontline teams can share and exchange critical information while confidently responding to bids, inquiries, and questionnaires with the best answers from the most intelligent solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4546e9af-8b3b-4ded-948b-c8d49cc04af6.webp","url":"https://www.capterra.in/software/148054/Responsive","@type":"ListItem"},{"name":"GreenRope","position":18,"description":"GreenRope CRM and marketing automation offers an all-in-one solution that empowers your entire team with AI-driven tools. With sales, marketing, operations, and customer support seamlessly integrated into one platform, you gain a 360-degree view of the customer journey. 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Boost agent performance with a modern, highly configurable UI and a single workspace to manage and see case activity.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b84586df-7882-4b21-b98c-0b9445dea2a3.jpeg","url":"https://www.capterra.in/software/192052/servicenow-customer-service-management","@type":"ListItem"},{"name":"MangoApps","position":20,"description":"MangoApps is a knowledge management platform that gives you all the tools you need to create a unified employee experience and ensure that your employees share and benefit from each other’s knowledge and experience. Our modern, user-friendly platform serves as a centralized hub where your employees can find all of their tools and updates in a single, customized dashboard. This approach promotes alignment, efficiency, and community, and enables everyone to learn and share without any roadblocks.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ed0e2fae-bf9e-4a34-a767-572bb768e7db.png","url":"https://www.capterra.in/software/131314/mangoapps","@type":"ListItem"},{"name":"Gist","position":21,"description":"Gist is a suite of tools businesses use to market, sell and communicate with their customers. We're on a mission to help marketing, sales and support teams create great customer experiences in every interaction across the customer lifecycle, at scale.\n\nToday, over 20,000 businesses are using Gist and we're just getting started. Join us on this journey and help us transform the way people run businesses.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/603dee51-2139-4e51-942f-d220fa861cba.png","url":"https://www.capterra.in/software/188710/gist","@type":"ListItem"},{"name":"Hiver","position":22,"description":"Hiver is a modern AI customer service platform built for fast-moving teams to deliver stellar service across channels like email, chat, voice, and more - all from a single intuitive interface. One of its key features is the ability to set up both internal and public knowledge bases, making information accessible to customers and employees alike. \n\nFor customers, Hiver enables 24/7 self-service by letting you create help articles and FAQs that empower them to find answers on their own. The knowledge base can also be integrated with live chat, so website visitors can instantly access relevant articles while chatting with your team. Internally, Hiver serves as a secure repository where teams can store and share SOPs, policies, and training materials - ensuring knowledge is always within reach. Customization is simple, with no coding required. You can build multi-layered categories, adjust the look and feel to match your brand, and even host the help center on your own domain.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9c15b99-cb97-46a9-96ae-986a824d38b4.png","url":"https://www.capterra.in/software/142975/hiver","@type":"ListItem"},{"name":"BOSSDesk","position":23,"description":"BOSSDesk is your all-in-one ITSM and Help Desk solution, now turbocharged with BOSSDesk AI for unprecedented efficiency. Available across Cloud, On-Premise, and mobile, this user-friendly platform enhances IT operations with AI-powered automation, optimized ticket management, and asset tracking. The Service Catalog and self-service portal empower users to manage incidents, problems, and HR onboarding autonomously, while BOSSDesk AI provides technicians with real-time recommendations, automated categorization, and proactive insights to resolve issues faster. \n\nITIL-aligned for best practices, BOSSDesk also supports cross-departmental needs like facilities and change management. Elevate your service delivery, improve response times, and reduce manual effort with BOSSDesk—a smart choice for modern IT teams. Experience the next generation of IT service with BOSSDesk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bda6e765-a861-4394-85af-7b23f3610f0d.png","url":"https://www.capterra.in/software/144825/boss-solutions","@type":"ListItem"},{"name":"Paperpile","position":24,"description":"Clean and simple reference management for the web. Sync your library to all your devices and read and annotate like on paper on your iPad, iPhone, or Android device. Cite your papers in Google Docs and Microsoft Word.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ba7443c8-5292-478b-a8f0-abb8ee98b0a7.png","url":"https://www.capterra.in/software/1015644/paperpile","@type":"ListItem"},{"name":"eXo Platform","position":25,"description":"eXo Platform is a digital workplace solution with a built-in  knowledge management system that helps you drive company performance, facilitate knowledge transfer and improve employee training.\neXo platform promotes innovation and idea sharing by giving teams the power to create, share and manage content, all in one place.\nIt is a great way to create a full-featured knowledge base.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/230b2856-fe7c-44f6-ba15-333c0fc6c9d2.png","url":"https://www.capterra.in/software/136795/exo-platform","@type":"ListItem"}],"numberOfItems":25}
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