---
description: Discover and compare IVR Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: IVR Software for Windows - Price comparison & Reviews - Capterra India 2026
---

Breadcrumb: [Home](/) > [IVR Software for Windows](https://www.capterra.in/directory/30231/ivr/software) > [Page 3](https://www.capterra.in/directory/30231/ivr/software?page=3)

# IVR Software

Canonical: https://www.capterra.in/directory/30231/ivr/software

Page: 3 / 6\
Prev: [Previous page](https://www.capterra.in/directory/30231/ivr/deployment-options/windows/software?page=2)\
Next: [Next page](https://www.capterra.in/directory/30231/ivr/deployment-options/windows/software?page=4)

> Interactive Voice Response (IVR) software, allows call centers, help desks and other organizations to create menus which the caller can navigate using spoken commands or their telephone keys.

-----

## Products

1. [CloudAgent](https://www.capterra.in/software/149038/cloudagent) — 4.5/5 (32 reviews) — Build complex IVRs to simplify your customer experience.Offer self service via IVR or combine with ACD to route calls intelligently.
2. [NUACOM](https://www.capterra.in/software/161267/nuacom) — 4.8/5 (30 reviews) — Versatile business phone system for Sales and Customer Service teams, built-in with 50+ business-class features to grow your business.
3. [VCC Live](https://www.capterra.in/software/167993/vcc-live) — 4.7/5 (27 reviews) — Cloud based contact center solution with management and operator features, data security, system integrations and analytical reports.
4. [Ytel](https://www.capterra.in/software/123451/x5-cloud-contact-center) — 3.9/5 (26 reviews) — Whether you want to increase leads, accelerate sales, or enhance the customer journey, Ytel has a solution to help you communicate.
5. [DENmaar Guardian](https://www.capterra.in/software/1042260/denmaar-guardian) — 4.5/5 (26 reviews) — DENmaar Guardian is an EHR/RCM platform designed for both psychiatric and counseling services.
6. [ROUTEE](https://www.capterra.in/software/171059/routee) — 4.0/5 (23 reviews) — Speech recognition, Understanding, Human-sounding speech, Custom menus, Visual IVR, Multilingual capabilities
7. [Boost.AI](https://www.capterra.in/software/184561/boost-ai) — 4.8/5 (23 reviews) — Conversational IVR agents that use neural networks, automated call routing and NLU to reduce wait times and empower self-service.
8. [RingCentral Engage Voice](https://www.capterra.in/software/132179/ringcentral-engage-voice) — 4.5/5 (23 reviews) — Engage Voice is a reliable, flexible, and intuitive outbound and blended cloud platform.
9. [Natterbox](https://www.capterra.in/software/155887/natterbox) — 4.1/5 (22 reviews) — Natterbox is an expert CTI solution that's integrated and managed natively inside Salesforce.
10. [Alvaria CX Suite](https://www.capterra.in/software/75689/alvaria) — 4.0/5 (21 reviews) — Noble IVR Solution offers intelligent routing and automated responses to callers in order to meet customer demands.
11. [UniVoIP](https://www.capterra.in/software/155023/cloud-call-center-solution) — 4.7/5 (20 reviews) — Communications and collaboration solutions to enhance workplace productivity and delight customers.
12. [Ring.io](https://www.capterra.in/software/116709/ringio-virtual-phone-system) — 4.1/5 (19 reviews) — Ringio adds telephony features to your CRM for increased productivity, less manual data entry, and enhanced coaching and analytics.
13. [inconnect](https://www.capterra.in/software/164772/omnichannel) — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
14. [Eloquant](https://www.capterra.in/software/1022365/eloquant) — 4.3/5 (19 reviews) — All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers.
15. [Yodel](https://www.capterra.in/software/162262/yodel) — 4.0/5 (18 reviews) — Yodel is the phone system that unites all your communication in one place that your team already loves Slack\!
16. [TalkChief](https://www.capterra.in/software/1011171/talkchief) — 4.9/5 (18 reviews) — Start your IVR using TalkChief's Advanced Call Flow Builder in minutes\!
17. [Alvaria CXP](https://www.capterra.in/software/1005471/alvaria) — 4.5/5 (18 reviews) — Alvaria CXP delivers the tools you need to design, develop, document, test, deploy, report and analyze your self-service applications.
18. [DeepCall](https://www.capterra.in/software/1031078/deepcall) — 4.9/5 (18 reviews) — DeepCall’s DIY IVR builder lets you create \& reuse smart call flows with ease;webhooks, time rules, diversions \& multi-language support
19. [Calilio](https://www.capterra.in/software/1060583/calilio) — 4.3/5 (18 reviews) — Calilio is a business phone system designed to modernize your phone system
20. [CallShaper](https://www.capterra.in/software/157494/callshaper) — 4.9/5 (16 reviews) — Drag-and-drop IVR system featuring AI, WebHooks, APIs, data capture, text-to-speech, prompts, comprehensive queue management, and more\!
21. [ICR Evolution](https://www.capterra.in/software/196596/icr-evolution) — 4.6/5 (16 reviews) — Omnichannel software solution for contact centers, providing a seamless customer experience across voice, email, chat, \& social media.
22. [55PBX](https://www.capterra.in/software/199508/55pbx) — 5.0/5 (15 reviews) — 55PBX is a Brazilian based Business Communications Platforms with Voip, Whatsapp, SMS and integrations with Support, Sales, Ecommerce
23. [Cyara](https://www.capterra.in/software/119554/cruncher) — 4.5/5 (14 reviews) — Cyara provides CX design, IVR discovery, and the full range of test automation - all from a single platform.
24. [Dialing Innovations Call Center Application Suite](https://www.capterra.in/software/173066/call-center-applications) — 4.8/5 (14 reviews) — Hosted Call Center Applications built to our customer's needs. Proprietary sip trunk technology that delivers higher contact rates.
25. [BeInContact](https://www.capterra.in/software/1020496/beincontact) — 4.4/5 (14 reviews) — BeInContact: a 100% Cloud Omnichannel Contact Center software enterprise platform.

-----

Page: 3 / 6\
Prev: [Previous page](https://www.capterra.in/directory/30231/ivr/deployment-options/windows/software?page=2)\
Next: [Next page](https://www.capterra.in/directory/30231/ivr/deployment-options/windows/software?page=4)

## Related Categories

- [Business Phone Systems software](https://www.capterra.in/directory/31101/business-phone-systems/software)
- [Predictive Dialer Software](https://www.capterra.in/directory/30597/predictive-dialer/software)
- [VoIP Software](https://www.capterra.in/directory/30940/voip/software)
- [Call Recording Software](https://www.capterra.in/directory/30533/call-recording/software)
- [Telephony Software](https://www.capterra.in/directory/30084/telephony/software)

## Links

- [View on Capterra](https://www.capterra.in/directory/30231/ivr/software)
- [All Categories](https://www.capterra.in/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"Gartner India Research & Advisory Services Pvt. Ltd. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"info.india@gartner.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.in/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"Capterra India","url":"https://www.capterra.in/","@type":"WebSite","@id":"https://www.capterra.in/#website","publisher":{"@id":"https://www.capterra.in/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.in/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"IVR Software","description":"Discover and compare IVR Software Applications & Tools for Windows. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.","url":"https://www.capterra.in/directory/30231/ivr/deployment-options/windows/software?page=3","about":{"@id":"https://www.capterra.in/directory/30231/ivr/deployment-options/windows/software?page=3#itemlist"},"breadcrumb":{"@id":"https://www.capterra.in/directory/30231/ivr/deployment-options/windows/software?page=3#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.in/directory/30231/ivr/deployment-options/windows/software?page=3#webpage","mainEntity":{"@id":"https://www.capterra.in/directory/30231/ivr/deployment-options/windows/software?page=3#itemlist"},"isPartOf":{"@id":"https://www.capterra.in/#website"},"inLanguage":"en-IN","publisher":{"@id":"https://www.capterra.in/#organization"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IVR Software for Windows","position":2,"item":"https://www.capterra.in/directory/30231/ivr/software","@type":"ListItem"},{"name":"Page 3","position":3,"item":"https://www.capterra.in/directory/30231/ivr/software?page=3","@type":"ListItem"}],"@id":"https://www.capterra.in/directory/30231/ivr/deployment-options/windows/software?page=3#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"IVR Software for Windows - Price comparison &amp; Reviews - Capterra India 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"CloudAgent","position":1,"description":"Build complex IVRs to simplify your customer experience. Use Ozonetel's fully customizable drag and drop IVR for interaction via DTMF or advanced speech recognition. Offer self service via IVR or combine with ACD to route calls intelligently as per priority, agent skill or timing, while keeping workloads even.\n\n1500+ companies worldwide use Ozonetel IVR as part of a complete, intelligent contact center suite. Setup in a few hours and access extensive features at 40% lower TC","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/16a7d7b0-20a9-4e30-a449-20f6386caa4e.png","url":"https://www.capterra.in/software/149038/cloudagent","@type":"ListItem"},{"name":"NUACOM","position":2,"description":"The perfect business phone system for Sales and Customer service teams. We've bundled all the features with free calls to over 20 destinations so your team is free to prospect, serve your clients and grow your business. Ready to have a test-drive?","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/45e7a40e-bbad-4543-8d23-e5ebae7d97cb.png","url":"https://www.capterra.in/software/161267/nuacom","@type":"ListItem"},{"name":"VCC Live","position":3,"description":"VCC Live is a cloud-based contact center solution, providing telecommunications services to businesses with more than 10 operators that want to offer prompt support to their customers. Its advanced features (IVR, real-time statistics, high security, predictive dialer amongst others) allow your contact center team to perform a wide variety of activities on a single platform. Its unique feature, VCC Live Pay allows you to initiate payments over the phone, speeding up debt collection processes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d71b9827-287f-4a38-ad6a-9f32f7935ce6.png","url":"https://www.capterra.in/software/167993/vcc-live","@type":"ListItem"},{"name":"Ytel","position":4,"description":"Ytel's Contact Center was built for lead generation, accelerating sales, and coordinating large-scale marketing campaigns. Ideal for businesses with 10 or more agents. Automatically flag and change phone numbers that get marked as spam, access to the premium short code (ex: 411-411 and 911-911), 800, and local phone numbers with every area code. Highlighted features: Outbound Calling, Ringless Voicemail, Call Tracking, Lead Distribution, Voice Broadcasting, Custom IVR, and ask about our API.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2ebf8750-f389-44e0-8a08-ad0ebd6a6e27.png","url":"https://www.capterra.in/software/123451/x5-cloud-contact-center","@type":"ListItem"},{"name":"DENmaar Guardian","position":5,"description":"DENmaar Guardian is an EHR/RCM platform designed for both psychiatric and counseling services.  Robust, with advanced technology, it includes: scheduling, eprescribe, telehealth, benefits verification, patient invoicing, therapy and medical progress notes, credentialing and insurance RCM with insurance support for a completely integrated solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/27ada289-de28-4938-8d62-baf9ad61672e.jpeg","url":"https://www.capterra.in/software/1042260/denmaar-guardian","@type":"ListItem"},{"name":"ROUTEE","position":6,"description":"Routee is a Web and API cloud solution that reduces digital costs, increases conversion rates, generates new leads, and makes it easy to cross and upsell. We achieve all of the above by Messaging, Voice, Verification, Phone Numbers. Using Cloud IVR is an effective way to enhance your customer communications, which can mean higher conversion levels. Let your customers talk to your IVR, collect useful insights and maximize the performance of your call center.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f73e49d0-2245-4914-a0a9-a226bccd98d3.png","url":"https://www.capterra.in/software/171059/routee","@type":"ListItem"},{"name":"Boost.AI","position":7,"description":"Conversational IVR (Interactive Voice Response) agents designed to deliver personalized and contextualized experiences through advanced speech recognition technology and automated call routing. Boost.ai’s IVR voice bots can integrate with any speech service provider, as well as other customer service channels, to create seamless CX across multiple touchpoints. Use either custom or existing speech models to rapidly respond to queries, reducing wait times and empowering self-service.\n\nEasy to design and build using a no-code platform, boost.ai’s IVR agents have a strong language core and use proprietary NLU technology to deliver precise responses on a diverse range of topics with in-depth knowledge coverage. Self-learning capabilities and neural networks enable the IVR agents to continuously learn from and improve with every interaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/928ca7d0-f6cb-4eed-8aa4-1e54a7c65dc6.png","url":"https://www.capterra.in/software/184561/boost-ai","@type":"ListItem"},{"name":"RingCentral Engage Voice","position":8,"description":"For proactive service, sales, collections, and market research call center operations that want to maximize their output, improve customer experience and agent engagement, Engage Voice provides the most comprehensive capabilities that make the platform the most flexible, expandable, and productive outbound and blended communication platform available in the market today.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/78b4eaaa-6731-4f31-a40d-49ca47456abd.png","url":"https://www.capterra.in/software/132179/ringcentral-engage-voice","@type":"ListItem"},{"name":"Natterbox","position":9,"description":"Natterbox is an expert voice solution for Salesforce with native telephony integration that helps organizations personalize customer experience at scale, boost sales and service efficiency, and gain complete visibility into their operations. Make voice a key digital channel that is fully integrated and managed inside Salesforce with full contact center features including IVR, click-to-dial, call recording, dynamic routing, call coaching, voice transcription, sentiment analysis, plus more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fef01285-3908-4c2f-ab42-711b83238fbc.png","url":"https://www.capterra.in/software/155887/natterbox","@type":"ListItem"},{"name":"Alvaria CX Suite","position":10,"description":"Noble® IVR (interactive voice response) solution offers intelligent routing and automated responses to callers in order to meet customers¿ needs for instant information and rapid service 24 hours a day, 7 days a week. IVR technology with self-service features allows contact centers to enhance interaction with customers with fewer agent resources and lower costs. Noble¿s IVR solution is scalable, easy to set-up, and customizable for both inbound and outbound applications.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/93e2b9b8-8538-4548-a20d-3ddf78017082.png","url":"https://www.capterra.in/software/75689/alvaria","@type":"ListItem"},{"name":"UniVoIP","position":11,"description":"UniVoIP is a forerunner in cloud communications and a leading provider of managed voice services. Our engineer-focused team has decades of experience in delivering the industry’s most forward-thinking business communications technology. UniVoIP provides purpose-built-for Teams Cloud Voice for Microsoft Teams, UCaaS, Contact Center, Conferencing, and SD-WAN solutions, backed by 24/7-365 US-based support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d59b243a-ed17-455e-9e74-8218be259f57.png","url":"https://www.capterra.in/software/155023/cloud-call-center-solution","@type":"ListItem"},{"name":"Ring.io","position":12,"description":"Outbound simplified. Ringio is the sales engagement platform that will turbo-boost your team results with calls and texts right from your CRM: HubSpot, Salesforce, Zoho, Pipedrive, Zendesk. Turn your sales process into a powerful engine with reliable Power Dialer, seamless Voicemail Drop, automated Call Recordings, business SMS and unlimited Customization. Integrates in less than 10 minutes. Attentive and courteous support. Free trial.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f4b86560-08fb-414a-abf9-4b248cfaf093.png","url":"https://www.capterra.in/software/116709/ringio-virtual-phone-system","@type":"ListItem"},{"name":"inconnect","position":13,"description":"Manage all CX channels with a single contact center solution and boost your agents’ productivity thanks to the AI embedded in an omnichannel environment. \nCentralize customer experience management: Manage all contact channels in a unified way: calls, chats, emails, WhatsApp messages, and social media. \nBoost agent productivity: Give your teams an intuitive interface with embedded AI copilots to assist agents in their day-to-day activities. \nReduce costs with smart self-service:Automate processes with GenAI-powered, IVR conversational voicebots that enhance your response capacity. \nMaximize outbound campaigns: Get more successful calls in less time by using powerful multimodal auto dialer engines. \nOptimize inbound management: Accelerate response with smart query distribution and integration of the outbound channel on the same platform. \nEnsure operational control: Access updated reports that facilitate real-time monitoring of the activity to guarantee the level of service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.capterra.in/software/164772/omnichannel","@type":"ListItem"},{"name":"Eloquant","position":14,"description":"Eloquant Cloud CX platform is a partner committed helping European companies to manage, orchestrate, measure and improve their conversations with their customers thanks to an extended Cloud Contact Center and Voice of Customer Solution (#CCaaS #VoC).\nVoice telephony (PABX & VoIP), Digital channels (Email, Livechat, Messaging, Social media), Video, Chatbot, VoiceBot\nCustomer and Empoyee satisfaction survey\nSemantic AI, Quality Management, Recording, API-based, CRM and UCaaS connectors","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2b64e0df-acc0-40d0-9bb5-a370fc76d43e.jpeg","url":"https://www.capterra.in/software/1022365/eloquant","@type":"ListItem"},{"name":"Yodel","position":15,"description":"Yodel.io is able to enhance caller experience through intelligent voice IVR. This technology interacts with your callers, and gathers information as they speak in real time, while providing your team with a live transcription. Calls will then be automatically routed based off of what callers are saying, helping calls get to the right team member, right from the start.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/153c3cc8-5fb9-40c8-b2b9-1e88c836cd97.png","url":"https://www.capterra.in/software/162262/yodel","@type":"ListItem"},{"name":"TalkChief","position":16,"description":"Transform your business communication with TalkChief's advanced Call Flow Builder feature.\n\nTalkChief understands the importance of delivering a seamless and personalised customer experience. With our state-of-the-art IVR capabilities, you can elevate your telephony system to new heights of efficiency and customer satisfaction.\n\nThe IVR feature empowers your business by allowing you to create custom voice menus and automated responses, ensuring that callers are directed to the right department or information without delay. Customise the IVR prompts to align with your brand voice, providing a consistent and professional image to every caller.\n\nWith TalkChief's IVR, you have the flexibility to design flexible call routing paths based on customer input, enabling a dynamic and interactive engagement. Tailor the IVR logic to meet the specific needs of your business, whether it's routing calls based on customer preferences, language selection, or other criteria.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4c4c716c-56a5-426c-8a07-36bbc7464f0d.jpeg","url":"https://www.capterra.in/software/1011171/talkchief","@type":"ListItem"},{"name":"Alvaria CXP","position":17,"description":"Alvaria CXP empowers enterprises to deploy contact center & customer self-service solutions on voice (IVR), text/messaging (chatbots), and mobile channels (disposable apps) with a design-once-deploy-anywhere approach. CXP Pro speeds up time-to-market, lowers customer service cost, lowers average handling time (AHT), frees agents from repetitive tasks, improves the customer experience through 24/7 availability, and increases first contact resolution (FCR). Deploy on-premise or in the cloud.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e524284-62d1-4ce7-96ba-d342aff37dbb.png","url":"https://www.capterra.in/software/1005471/alvaria","@type":"ListItem"},{"name":"DeepCall","position":18,"description":"DeepCall's DIY IVR Builder empowers businesses to create both simple and complex call flows with absolute ease-no coding required. Featuring a wide range of modular blocks, users can design responsive, intelligent IVR systems that incorporate conditions, time-based routing, contact lookup, dynamic webhook integrations, and more. Each flow can be saved to a reusable bucket, eliminating the need to rebuild complex structures from scratch. The platform supports multi-level call diversions, language-specific flows, multi-agent routing, and real-time call transfers, ensuring the right communication reaches the right person, every time. Whether handling inbound or outbound interactions, DeepCall’s IVR makes managing call journeys smooth, customizable, and scalable. Its flexible design adapts to business needs across industries, helping improve customer experience, reduce wait times, and streamline agent efficiency-all within a secure, intuitive interface.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9232036c-5b9e-4f9a-9789-3ff52e3bbdaf.png","url":"https://www.capterra.in/software/1031078/deepcall","@type":"ListItem"},{"name":"Calilio","position":19,"description":"Calilio is a AI powered cloud phone system offering virtual numbers in 100+ countries since 2023. Its user-friendly dashboard and unified callbox let users text, call, send voicemails, chat, and share images from one window. Standard Plans start at $15/month ($12 annually) for features like a web/app dialer, call filters, history, blocking, and forwarding. Premium Plan and Customizable Enterprise plans are also available. Calilio’s AI-powered tools include sentiment analysis, call summaries, and transcriptions. Sentiment analysis identifies client emotions—positive, neutral, or negative while summaries and transcriptions simplify reviewing call purposes and outcomes, boosting efficiency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/86c2d4ec-1d0c-4daa-853a-9854f8117bf3.jpeg","url":"https://www.capterra.in/software/1060583/calilio","@type":"ListItem"},{"name":"CallShaper","position":20,"description":"CallShaper is designed to empower outbound and inbound contact centers with 5+ agents. Our solutions are ideal for businesses making and receiving calls to and from USA and Canada.  We offer robust tools that streamline operations and enhance customer interactions across diverse industries using AI, QA, dynamic scripting, IVR, customized reporting, lead management, dispatching, multiple call handling, omni options, and more. Whether your focus is on sales, customer service, telemarketing, or any other form of customer engagement, CallShaper provides a scalable and efficient platform to meet your evolving needs.\n\nDon't let outdated technology hold your contact center back. Contact us today to discuss the benefits CallShaper can bring to your organization. Discover how our robust solutions can revolutionize your operations, enhance agent productivity, and deliver superior customer experiences. Buy with confidence, knowing you're partnering with a leader committed to your success.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3835d790-6351-45aa-b588-eec504048e4f.png","url":"https://www.capterra.in/software/157494/callshaper","@type":"ListItem"},{"name":"ICR Evolution","position":21,"description":"At ICR Evolution we help you connect with your customers in an agile, simple, effective and productive way. EVOLUTION allows you to be where your customers are, at the right time. Answer calls, emails, chats, chatbots, voicebots and social media messages from the same platform and offer a 100% omnichannel customer service experience. EVOLUTION features intelligent contact routing, IVR, predictive dialer, scripting and flow design tools, integrations with CRMs, ERPs and omnichannel communications","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/701eb5de-7c53-4e55-9c4f-de5f035332b6.jpeg","url":"https://www.capterra.in/software/196596/icr-evolution","@type":"ListItem"},{"name":"55PBX","position":22,"description":"55PBX is the complete CCaaS - CONTACT CENTER AS A SERVICE solution for you to have a phone through Carrier or VOIP, SMS and Whatsapp. Perfect for Customer Service, Sales Teams and all the company. API for Whatsapp Templates, Intelligent IVR, automatic dialer, reports and features for CX improvements. Integrates with Zendesk, Freshdesk, Salesforce, Pipedrive, and Hubspot.\n\nPT-Br\nA 55PBX é uma solução de PABX Virtual, Telefonia e Whatsapp com CRM's como Zendesk, Salesforce, Hi Platform e mais","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d936fc85-a70b-405a-b685-d887c34ef701.png","url":"https://www.capterra.in/software/199508/55pbx","@type":"ListItem"},{"name":"Cyara","position":23,"description":"The Cyara CX Assurance Platform provides CX design, IVR discovery, functional and regression testing, load testing, and proactive monitoring - all from a single platform. Cyara uses bots to automatically generate thousands of customer interactions to simulate real-world customers. Cyara maximizes productivity with extensive automation throughout the testing and monitoring process and enabling Agile and DevOps methodologies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c566012b-95d2-4e5a-b5ab-78943ece83a9.png","url":"https://www.capterra.in/software/119554/cruncher","@type":"ListItem"},{"name":"Dialing Innovations Call Center Application Suite","position":24,"description":"Dialing Innovations provides hosted services in the call center applications, sip trunking, and hosted phone systems space.  Dialing Innovations has 4000+ customers around the world.   With Dialing Innovations customers see massive reductions in costs and dramatic increases in production.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0966d86a-966c-45aa-8dcc-51c50d21c96d.png","url":"https://www.capterra.in/software/173066/call-center-applications","@type":"ListItem"},{"name":"BeInContact","position":25,"description":"Improve your Customer Experience with BeInContact, our 100% Cloud Omnichannel Call Center software. BeInContact’s design is intuitive and easy to use, offering various features such as AI, IVR, ACD, a predictive dialer system and much more. BeInContact is natively integrated with the main market-leading CRM (SalesForce, Oracle, Service Cloud, Microsoft Dynamics, Zendesk, ServiceNow, SAP and Vtiger) allowing Sales and Service teams direct and customisable conversations with your customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6bf722b0-276a-4676-9e1e-589a73eff09d.png","url":"https://www.capterra.in/software/1020496/beincontact","@type":"ListItem"}],"@id":"https://www.capterra.in/directory/30231/ivr/deployment-options/windows/software?page=3#itemlist","numberOfItems":25}
</script>