---
description: Compare the top Issue Tracking Software & providers for Indian businesses. Filter by price, feature or user rating to make software selection fast and easy.
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title: Issue Tracking Software - Compare Prices & Top Sellers - Capterra India
---

Breadcrumb: [Home](/) > [Issue Tracking Software](https://www.capterra.in/directory/30675/issue-tracking/software)

# Issue Tracking Software

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> Issue Tracking software helps organizations monitor, manage and resolve issues in a variety of departments, from Financials to Help Desk.

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## Products

1. [Zoho Projects](https://www.capterra.in/software/169455/zoho-projects) — 4.5/5 (856 reviews) — Record and track product issues until they are fixed with Zoho Projects. Set up proper escalations and ship great products, every time.
2. [ManageEngine ServiceDesk Plus](https://www.capterra.in/software/179501/manageengine-service-desk-plus) — 4.4/5 (227 reviews) — ServiceDesk Plus enables IT teams to record, track, and resolve issues efficiently with rule-based automations, SLAs, and workflows.
3. [Vision Helpdesk](https://www.capterra.in/software/102230/vision-helpdesk) — 4.6/5 (48 reviews) — Vision Helpdesk offers Help Desk, Multi-Company Help Desk, ITIL Service Desk \& Live Chat Software Tools for every size business.
4. [Zoho Desk](https://www.capterra.in/software/169505/zoho-desk) — 4.5/5 (2211 reviews) — Zoho Desk is a powerful web-based issue tracking software that manages the entire tracking cycle and ensures an error-free process.
5. [Kualitee](https://www.capterra.in/software/164813/kualitee) — 4.3/5 (20 reviews) — A defect management system that captures, links, and tracks issues with full context for rapid resolution.
6. [JIRA Service Management](https://www.capterra.in/software/138769/jira-service-management) — 4.5/5 (763 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
7. [BugHerd](https://www.capterra.in/software/129027/bugherd) — 4.7/5 (65 reviews) — BugHerd makes it easy for clients to leave website feedback and report issues.
8. [Jira](https://www.capterra.in/software/19319/jira) — 4.4/5 (15312 reviews) — Jira is a fully-featured issue tracker for teams planning and building great products.
9. [GitHub](https://www.capterra.in/software/129067/github) — 4.8/5 (6155 reviews) — Track bugs, enhancements, and other requests, prioritize work, and communicate with stakeholders as changes are proposed and merged..
10. [ClickUp](https://www.capterra.in/software/158833/clickup) — 4.6/5 (4561 reviews) — ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows.
11. [Zendesk Suite](https://www.capterra.in/software/164283/zendesk) — 4.4/5 (4072 reviews) — Zendesk Support is the leading help desk software built for better customer relationships.
12. [Freshdesk](https://www.capterra.in/software/124981/freshdesk) — 4.5/5 (3408 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
13. [Wrike](https://www.capterra.in/software/76113/wrike) — 4.4/5 (2887 reviews) — Wrike is an IT project management software with templates, Gantt charts, advanced security, approvals, reports, and 400+ integrations.
14. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1753 reviews) — Track customer requests with our Live Chat / Ticketing system and win customers by providing excellent customer service with LiveAgent.
15. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (984 reviews) — Issue tracking, bug tracking or client tracking? Everything is easier with Bitrix24\!
16. [EngageBay CRM](https://www.capterra.in/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) — AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
17. [TeamSupport](https://www.capterra.in/software/87908/teamsupport) — 4.5/5 (848 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
18. [Freshservice](https://www.capterra.in/software/132997/freshservice) — 4.5/5 (685 reviews) — Modernize issue tracking with Freshservice, an AI-native platform that deflects tickets, speeds resolution, and uncomplicates IT.
19. [Spiceworks Cloud Help Desk](https://www.capterra.in/software/102709/spiceworks-it-help-desk) — 4.4/5 (584 reviews) — Download IT help desk software for IT pros \& sysadmins around the world in all businesses. Support \& mobile apps are also free.
20. [SolarWinds Service Desk](https://www.capterra.in/software/129478/solarwinds-service-desk) — 4.6/5 (577 reviews) — Track and resolve issues faster with AI-powered workflows. Centralize tracking and cut resolution time by up to 52%.
21. [SysAid](https://www.capterra.in/software/107225/sysaid) — 4.5/5 (511 reviews) — SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work.
22. [Salesforce Platform](https://www.capterra.in/software/164356/app-cloud) — 4.4/5 (392 reviews) — Build around the customer with AI-powered apps to create amazing experiences.
23. [Shortcut](https://www.capterra.in/software/160498/shortcut) — 4.6/5 (363 reviews) — Shortcut is a fast project management platform built for high performing engineering teams. Free for teams up to 10 users.
24. [Quickbase](https://www.capterra.in/software/157262/quickbase) — 4.4/5 (327 reviews) — Quickbase is a dynamic work and project management software that enables teams to solve problems and manage projects without coding.
25. [Milvus](https://www.capterra.in/software/202528/milvus) — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.

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## Related Categories

- [Complaint Management Software](https://www.capterra.in/directory/30674/complaint-management/software)
- [IT Service Software](https://www.capterra.in/directory/30672/it-service/software)
- [Service Desk Software](https://www.capterra.in/directory/31027/service-desk/software)
- [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software)
- [IT Service Management (ITSM) Tools ](https://www.capterra.in/directory/30676/itsm/software)

## Links

- [View on Capterra](https://www.capterra.in/directory/30675/issue-tracking/software)
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Its proprietary Customer Distress Index provides holistic view of customer relationships, helping businesses understand how well their software product is being adopted. \n\nTeamSupport is a low-cost, AI-powered tool that gives you a complete picture of customer health by tying every conversation with a user directly to the customer account with no integrations or separate products needed. It’s the optimal all-in-one solution for aligning support, success, and GTM teams around a shared view of the customer and enabling smarter, data-driven executive decisions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.capterra.in/software/87908/teamsupport","@type":"ListItem"},{"name":"Freshservice","position":18,"description":"Freshservice transforms issue tracking from a reactive ticketing queue into an AI-native engine that orchestrates outcomes. \n\nMove beyond manual triage, endless backlogs, and disjointed tools. By unifying ITIL-aligned incident management with assets, changes, and IT operations on a single platform, teams gain the shared context needed to resolve issues accurately and prevent costly disruptions.\n\nPowered by Freddy AI, Freshservice intercepts issues before they reach agents by delivering conversational self-service directly in Slack and Microsoft Teams. \n\nWhen human support is required, AI Copilot assists agents by instantly categorizing tickets, summarizing complex issue threads, and suggesting resolutions based on historical data.\n\nIdentify root causes faster with dynamic dependency mapping and automated discovery. Deliver enterprise-grade, predictable IT service and track issues seamlessly from intake to resolution, all without the enterprise complexity.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.capterra.in/software/132997/freshservice","@type":"ListItem"},{"name":"Spiceworks Cloud Help Desk","position":19,"description":"The Spiceworks IT Cloud Help Desk is purpose-built for IT pros, we have just what you need to run a better internal IT help desk and a better business. \n\nStart tackling tickets in minutes with a simple-to-use help desk software.  Plus, it's more than just ticket tracking: understand (and change) team behavior and articulate your value to the business. \n\nLearn more about the two plan types:\n1. Core (free) \n2. Premium (paid), monthly or annual","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8aaae139-0b2a-4c4a-ac09-ca3af9dc5a7d.png","url":"https://www.capterra.in/software/102709/spiceworks-it-help-desk","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":20,"description":"SolarWinds Service Desk simplifies issue tracking with intelligent workflows and automation. Don't let requests slip through the cracks; centralized tracking ensures every issue is routed, prioritized, and resolved. With SolarWinds AI providing instant context and solution suggestions, you can resolve issues up to 52% faster and keep projects moving. From simple bugs to complex problems, track it all in one unified system.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://www.capterra.in/software/129478/solarwinds-service-desk","@type":"ListItem"},{"name":"SysAid","position":21,"description":"SysAid provides a robust issue-tracking platform powered by Agentic AI, automating the repetitive, time-consuming work that keeps teams stuck in reactive mode. Our AI Agents take the first action on reported issues, accelerating diagnosis and resolution, and freeing teams to focus on root cause analysis and proactive problem-solving. Go live in weeks with fast onboarding, no heavy migrations, and zero steep learning curves. SysAid’s AI is purpose-built for IT, with security and governance built in. And with award-winning support, you’re set up for success. Achieve more impactful Issue Tracking with AI.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.capterra.in/software/107225/sysaid","@type":"ListItem"},{"name":"Salesforce Platform","position":22,"description":"Salesforce Platform lets you build enterprise apps quickly that help you connect employees, engage customers, track performance, and integrate everything. Salesforce Platform is a single, unified ecosystem of tools and services  including Force, Heroku Enterprise, and Lightning  that adds up to the fastest, easiest way to take the lead in the app revolution. Even build Android apps and iOS apps.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/db76f63d-1634-4a52-97fa-4342a6a36ae9.png","url":"https://www.capterra.in/software/164356/app-cloud","@type":"ListItem"},{"name":"Shortcut","position":23,"description":"Shortcut is a fast, lightweight, and enjoyable project management platform with issue tracking, sprints and roadmaps.\n\nShortcut combines just the right amount of simplicity and structure to keep high performing engineering teams happy and productive. Shortcut features a robust set of popular integrations (GitHub, GitLab, Slack, and more) and a well-crafted API to automate workflows. Free for teams up to 10 users.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/64ba40c7-c88d-4447-9112-4f637c688bc8.png","url":"https://www.capterra.in/software/160498/shortcut","@type":"ListItem"},{"name":"Quickbase","position":24,"description":"Quickbase is a dynamic work and project management platform that empowers teams to solve unique problems and manage intricate projects with a flexible, no-code solution. It streamlines workflows, optimizes resource management, and automates processes across an organization.\n\nThe platform's key features include project management to keep initiatives on track, real-time resource management to optimize teams and budgets, and workflow automation to connect business processes. Quickbase's low-code interface allows users to build custom applications without advanced technical skills.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d0157b8b-f072-4509-bd88-9963aa9b3fdf.jpeg","url":"https://www.capterra.in/software/157262/quickbase","@type":"ListItem"},{"name":"Milvus","position":25,"description":"Milvus is the most comprehensive and intelligent customer service and support management solution. Our omnichannel platform optimizes your team management, which means increased efficiency and productivity. We offer a variety of functionalities, including intelligent ticket management, call monitoring from start to finish, device monitoring, project management, remote control of customer machines, and service integration with artificial intelligence.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffd3f3f5-79b1-4849-8bbb-6cb82aa3aafa.png","url":"https://www.capterra.in/software/202528/milvus","@type":"ListItem"}],"numberOfItems":25}
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