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Reputation Management Software

Reputation Management software helps organizations keep on top of what is being said about the organization and their products in various blogs, social networks, and media. Analytical capabilities of Reputation Management software allow marketing departments to measure and evaluate consumers' reactions to marketing campaigns and help companies better plan their future outreach. Reputation Management software is related to Brand Management software and Social Networking software.

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Digital Customer Experience Platform with embedded AI. Track & Respond to Queries on Social,Email,Chat,Whatsapp,Reviews,etc. with ease. Learn more about Simplify360
We are a digital customer experience platform. Manage Email, Chat, In-App chat, Social Media Messages; Get Robust social listening, analytics and actionable insights. We also support new eco-systems such as reviews - mobile, locations, instant messengers - WhatsApp, Line, Viber, WeChat. Our USP is that the CX is native first, allowing brands unparalleled efficiency in managing their omnichannel needs. We also provide embedded AI and chatbot solutions. We are among the lowest cost to own! Learn more about Simplify360

Features

  • Review Generation
  • Campaign Management Software
  • Sentiment Analysis
  • Response Management
  • Brand Tracking
  • Surveys & Feedback
  • Review Request
  • Customer Experience Management
  • Review Sharing
Hootsuite helps you build your brand, strengthen connections with customers, and drive real business results with social media.
Social media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all your customer conversations in one place. Plus, get access to industry leading certifications, training, and coaching to help you push your results on social media further, faster. Learn more about Hootsuite

Features

  • Review Generation
  • Campaign Management Software
  • Sentiment Analysis
  • Response Management
  • Brand Tracking
  • Surveys & Feedback
  • Review Request
  • Customer Experience Management
  • Review Sharing
A digital platform that brings businesses and consumers together to foster trust and inspire collaboration.
Trustpilot is a public platform where millions of consumers set the bar for trust and hundreds of thousands of businesses earn it — a place where consumers can leave reviews for businesses and businesses can respond to honest feedback. The platform is free to use and open to all businesses and consumers — yet independent of both — so every interaction on Trustpilot is transparent for all to see. Learn more about Trustpilot

Features

  • Review Generation
  • Campaign Management Software
  • Sentiment Analysis
  • Response Management
  • Brand Tracking
  • Surveys & Feedback
  • Review Request
  • Customer Experience Management
  • Review Sharing
Create a Free Account today. Manage, monitor, and get alerts for your business reviews.
Gain the edge of a good reputation. Build a strong online reputation across popular review sites relevant to your industry, and watch the sales and referrals roll in. Create your free account to start monitoring, managing and building your reputation today. Learn more about Marketing 360

Features

  • Review Generation
  • Campaign Management Software
  • Sentiment Analysis
  • Response Management
  • Brand Tracking
  • Surveys & Feedback
  • Review Request
  • Customer Experience Management
  • Review Sharing
Complete social media management tool for agencies and teams of all sizes. Read why Capterra reviewers love Agorapulse.
Agorapulse is a social media management tool that manages social media messages, schedules and publishes content across channels, monitors, and gets stunning reports all in one easy-to-use dashboard. The Social Media ROI feature by Agorapulse empowers marketers to make data-driven decisions, optimize their strategy, and maximize ROI. This dashboard integrates GA4 allowing users to track customer engagement across multiple devices with minimal setup. Learn more about Agorapulse

Features

  • Review Generation
  • Campaign Management Software
  • Sentiment Analysis
  • Response Management
  • Brand Tracking
  • Surveys & Feedback
  • Review Request
  • Customer Experience Management
  • Review Sharing
Birdeye is an all-in-one AI-enabled Online Reputation Management Experience Marketing platform for multi-location businesses.
Birdeye is the highest-rated all-in-one online reputation management and customer experience platform for local businesses and multi-location brands. Over 100,000 businesses use Birdeye’s AI-enabled platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive. Learn more about Birdeye

Features

  • Review Generation
  • Campaign Management Software
  • Sentiment Analysis
  • Response Management
  • Brand Tracking
  • Surveys & Feedback
  • Review Request
  • Customer Experience Management
  • Review Sharing
Drive satisfaction, expand relationships and ensure long-term loyalty with social customer care | Try Sprout Free
Sprout Social offers powerful social customer service solutions for leading agencies and brands including Hyatt, Ogilvy, Leo Burnett, Evernote and Microsoft. Sprout enables brands to simplify social monitoring, listening, customer service, engagement and much more. Sprout supports Facebook, Twitter, Instagram, LinkedIn and Google+ & integrates with Bitly, Google Analytics, Zendesk, Feedly & UserVoice. Try it yourself, start a free trial or request a demo. Learn more about Sprout Social

Features

  • Review Generation
  • Campaign Management Software
  • Sentiment Analysis
  • Response Management
  • Brand Tracking
  • Surveys & Feedback
  • Review Request
  • Customer Experience Management
  • Review Sharing
Thryv is an all-in-one small business management software that helps you stay organised and get more out of your business.
Thryv Reputation Management allows you to take control of and protect your reputation online, one star at a time. Generate reviews and respond all from one place. Learn more about Thryv

Features

  • Review Generation
  • Campaign Management Software
  • Sentiment Analysis
  • Response Management
  • Brand Tracking
  • Surveys & Feedback
  • Review Request
  • Customer Experience Management
  • Review Sharing
Award-winning reputation management software that makes taking control of your online reputation as simple as sending a text.
Podium simplifies reputation management by making it easy to collect reviews, rise in the ranks of local search, and drive more leads. Our platform is built on text messaging, so your customers can leave you reviews in 20 seconds with 2 clicks. With robust tools that simplify the reputation management process, you can automate review invites, respond to reviews, track trends, and communicate with customers–all from one easy-to-use platform. Learn more about Podium

Features

  • Review Generation
  • Campaign Management Software
  • Sentiment Analysis
  • Response Management
  • Brand Tracking
  • Surveys & Feedback
  • Review Request
  • Customer Experience Management
  • Review Sharing
Weave is the all-in-one customer communication and engagement platform for small business.
Weave is the all-in-one customer communication and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. Learn more about Weave

Features

  • Review Generation
  • Campaign Management Software
  • Sentiment Analysis
  • Response Management
  • Brand Tracking
  • Surveys & Feedback
  • Review Request
  • Customer Experience Management
  • Review Sharing
Yotpo's eCommerce Retention Marketing Platform helps brands win customers for life with reviews, SMS, email, loyalty, and subscriptions
With Yotpo, you own and control all your content. Moderate yourself or automate with AI. Display customer content at key conversion points across your site using customizable widget options. Yotpo offers a completely integrated experience in one platform, giving you ultimate control over how your business collects, displays, and markets with UGC. Learn more about Yotpo

Features

  • Review Generation
  • Campaign Management Software
  • Sentiment Analysis
  • Response Management
  • Brand Tracking
  • Surveys & Feedback
  • Review Request
  • Customer Experience Management
  • Review Sharing
Swell helps your practice build an online reputation that fuels growth by automating your patient review and feedback requests.
Swell boosts your practice reputation by sending customized review invitations texts to your patients to earn reviews on platforms like Google, Healthgrades, Facebook, and more. You can manage and respond to reviews directly from your dashboard, monitor performance, see trends, and gather actionable insights from patient feedback. Ultimately Swell helps you rank higher in search results so prospective patients can find and choose you based on your reputation and the excellent care you provide. Learn more about Swell

Features

  • Review Generation
  • Campaign Management Software
  • Sentiment Analysis
  • Response Management
  • Brand Tracking
  • Surveys & Feedback
  • Review Request
  • Customer Experience Management
  • Review Sharing
Manage and build a strong, lasting online reputation. Broadly helps local businesses engage with customers and send review requests.
Manage and build a strong, lasting online reputation that helps you stand out in your area. Broadly helps local businesses attract leads, connect with customers, and automatically request reviews - all from one easy-to-use app. Consistently provide a 5-star customer experience with a responsive website, automated web chat, streamlined text and email communication, and flexible mobile payment options. Broadly makes it easy for customers to find you, work with you, and rave about you. Learn more about Broadly

Features

  • Review Generation
  • Campaign Management Software
  • Sentiment Analysis
  • Response Management
  • Brand Tracking
  • Surveys & Feedback
  • Review Request
  • Customer Experience Management
  • Review Sharing
Social listening is only the first step. Mention helps to manage social media publishing to build stronger communities online.
Mention changes the way businesses manage their online presence. Our social listening platform instantly monitors important conversations from millions of sources across the web and social media platforms such as Facebook, Twitter, Instagram, Pinterest, and TikTok to deliver insights that truly make an impact. Learn more about Mention

Features

  • Review Generation
  • Campaign Management Software
  • Sentiment Analysis
  • Response Management
  • Brand Tracking
  • Surveys & Feedback
  • Review Request
  • Customer Experience Management
  • Review Sharing
Boost your online reputation through Doctible's HIPAA compliant automation platform. Helps your practice grow & thrive.
HIPAA Compliant Review Generation software built specifically for dental and medical practices. Powerful, flexible, and affordable. Built for busy healthcare practices. Doctible's Review Generator platform automates and manages a practice's online reputation while generating patient insights. Our focus is healthcare. We have powerful, flexible, and affordable tools that can help a practice reduce no-shows, send reminders, recall patients, or improve engagement with two-way text messaging. Learn more about Doctible

Features

  • Review Generation
  • Campaign Management Software
  • Sentiment Analysis
  • Response Management
  • Brand Tracking
  • Surveys & Feedback
  • Review Request
  • Customer Experience Management
  • Review Sharing
The white-label review management platform for marketers, agencies and SEO specialists. Automate more and better online reviews.
White-label review management for marketers, agencies and SEO specialists. Grade.us has 10,000+ users automating the review generating process on sites like Google, Facebook and 100+ industry-specific review sites. Reach unhappy customers to improve their brand experience. Monitor reviews across 90+ review sites so you always know what¿s being said about your company. Turn your best reviews into SEO-friendly web and social media content to earn stars on your organic SERPs. Learn more about Grade.us

Features

  • Review Generation
  • Campaign Management Software
  • Sentiment Analysis
  • Response Management
  • Brand Tracking
  • Surveys & Feedback
  • Review Request
  • Customer Experience Management
  • Review Sharing
A centralized platform for multi-location marketers to reach and engage their local customers, across 100s or 1000s of local pages.
SOCi is an award-winning localized marketing platform built specifically for multi-location marketers. Our customers include top brands and influencers like Ace Hardware, Sport Clips, and Anytime Fitness who have the impossible challenge of managing their digital presence across hundreds and thousands of locations. As central command for multi-location marketers, SOCi makes the impossible possible by enabling top brands and their locations to strengthen and scale their digital presence. Learn more about SOCi

Features

  • Review Generation
  • Campaign Management Software
  • Sentiment Analysis
  • Response Management
  • Brand Tracking
  • Surveys & Feedback
  • Review Request
  • Customer Experience Management
  • Review Sharing
Improve every key moment along the customer journey with the world's most advanced, AI-driven customer experience platform.
Stop customer issues from becoming lost revenue with the world's most advanced, AI-driven customer experience platform. Customer Frontlines gives every employee the tools they need to improve every key moment along the customer journey. Empower your organization with real-time feedback, role-based dashboards, predictive insights, automated workflows, and more. Learn more about Customer Frontlines

Features

  • Review Generation
  • Campaign Management Software
  • Sentiment Analysis
  • Response Management
  • Brand Tracking
  • Surveys & Feedback
  • Review Request
  • Customer Experience Management
  • Review Sharing
Understand your customers, your brand, and your market with Brandwatch’s advanced Consumer Intelligence platform.
Monitor your brand with AI-powered sentiment analysis, bringing consumer opinion and reactions to life. Brandwatch’s Consumer Research platform gives you access to deep consumer insights from 100 million online sources. Real-time signals and alerts detect unusual activity, helping brands get ahead of emerging crises. Understand and engage with your customers at the speed of social with Brandwatch, the social suite built for our fast-moving world. Learn more about Brandwatch

Features

  • Review Generation
  • Campaign Management Software
  • Sentiment Analysis
  • Response Management
  • Brand Tracking
  • Surveys & Feedback
  • Review Request
  • Customer Experience Management
  • Review Sharing
Using the eclincher social media management tool helps businesses & agencies get things done on social and grow their brand reach.
At the nucleus of your digital marketing strategy eclincher catapults your brand reach, boosts your social media ROI, saves hours daily, increases your productivity, & expands your business across all channels. Because we are constantly innovating our product & services, you won't have to sacrifice features or capabilities, while keeping your budget top of mind. Our award-winning team offers 24/7 support & live demos. Improve your social media presence, broaden your reach, & add real value! Learn more about eClincher

Features

  • Review Generation
  • Campaign Management Software
  • Sentiment Analysis
  • Response Management
  • Brand Tracking
  • Surveys & Feedback
  • Review Request
  • Customer Experience Management
  • Review Sharing
We help practices save time, grow revenue, and run smoothly.
For 23 years, Solutionreach has been helping vision, dental, and medical organizations of all sizes implement technology that supports practice-wide efficiency and revenue growth with flexible patient communications and office operations tools built for scale. With digital tools like appointment reminders, two-way texting, batch messaging, online payments, and more, SR provides an all-in-one solution to connect with patients through customizable, personalized touchpoints. Learn more about Solutionreach

Features

  • Review Generation
  • Campaign Management Software
  • Sentiment Analysis
  • Response Management
  • Brand Tracking
  • Surveys & Feedback
  • Review Request
  • Customer Experience Management
  • Review Sharing
CallSource arms businesses with the tools they need to understand how reviews are driving better customers.
Where are customers leaving reviews for your business? Find your customers and respond to the reviews that are driving your business. Reputation management solutions allow businesses to get back to doing what they do best. CallSource offers reputation management services for review responses that drive business. Learn more about CallSource

Features

  • Review Generation
  • Campaign Management Software
  • Sentiment Analysis
  • Response Management
  • Brand Tracking
  • Surveys & Feedback
  • Review Request
  • Customer Experience Management
  • Review Sharing
NiceJob is the easiest way to generate reviews and build a reputation that your customers can rely on.
NiceJob is a reputation marketing platform designed to help businesses get the reputation they deserve. It’s the easiest way to get more reviews, referrals, and sales. We believe that if you are really good at something, customers should know about you without the need for you to be a marketing expert. NiceJob automates your social media marketing using your reviews and photos. We help you improve your search engine results, website traffic, and sales. Learn more about NiceJob

Features

  • Review Generation
  • Campaign Management Software
  • Sentiment Analysis
  • Response Management
  • Brand Tracking
  • Surveys & Feedback
  • Review Request
  • Customer Experience Management
  • Review Sharing
Automated system to empower local businesses by generating new customers using referral marketing.
The World's Most Advanced Marketing Automation Platform to Empower Your Local Business. Get more clients, maximize referrals, and improve your customer retention with our FREE TRIAL account. Partner up with local business owners and discover tons of premium apps and pre-built integrations to boost results even more. Signup for FREE (No credit card required). Learn more about Referrizer

Features

  • Review Generation
  • Campaign Management Software
  • Sentiment Analysis
  • Response Management
  • Brand Tracking
  • Surveys & Feedback
  • Review Request
  • Customer Experience Management
  • Review Sharing
Reputation provides a 360-degree view of online reputation to effectively manage reviews, business listings, social, & customer surveys
Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of solicited and unsolicited feedback data into insights that companies use to learn from and grow - including Marketing, CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created. Learn more about Reputation

Features

  • Review Generation
  • Campaign Management Software
  • Sentiment Analysis
  • Response Management
  • Brand Tracking
  • Surveys & Feedback
  • Review Request
  • Customer Experience Management
  • Review Sharing