---
description: Compare the top Live Chat Software & providers for Indian businesses. Filter by price, feature or user rating to make software selection fast and easy.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Live Chat Software - Compare Prices & Top Sellers - Capterra India
---

Breadcrumb: [Home](/) > [Live Chat Software](https://www.capterra.in/directory/30797/live-chat/software)

# Live Chat Software

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> Live Chat software helps organizations connect with their customers in real time. Live Chat applications can be used for customer support, lead generation, and customer engagement.

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## Products

1. [Vision Helpdesk](https://www.capterra.in/software/102230/vision-helpdesk) — 4.6/5 (48 reviews) — Multi-Company Live Chat Software, Secure, Reliable Customer Engagement \& Real-Time Customer Support.
2. [Freshdesk](https://www.capterra.in/software/124981/freshdesk) — 4.5/5 (3408 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
3. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (984 reviews) — \#1 free live chat and contact center software used by over 15 million companies. Also comes with free CRM and email marketing.
4. [Slack](https://www.capterra.in/software/135003/slack) — 4.7/5 (24046 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
5. [WhatsApp](https://www.capterra.in/software/180345/whatsapp) — 4.7/5 (16297 reviews) — WhatsApp helps businesses engage customers, boost sales, and enhance service through direct communication.
6. [HubSpot CRM](https://www.capterra.in/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) — Customer relationship management solution that helps businesses organize, track, and build relationships with leads and customers.
7. [Zendesk Suite](https://www.capterra.in/software/164283/zendesk) — 4.4/5 (4072 reviews) — Zendesk offers industry leading live chat software that¿s quick to implement and easy to use.
8. [Pipedrive](https://www.capterra.in/software/132666/pipedrive) — 4.5/5 (3042 reviews) — Engage visitors to your website 24/7 with Pipedrive's Chatbot and Live Chat. Turn your window shoppers into qualified leads.
9. [Zoho Desk](https://www.capterra.in/software/169505/zoho-desk) — 4.5/5 (2211 reviews) — Zoho Desk is a web-based customer service software equipped with an embeddable AI-powered chat widget for your website and app.
10. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software, now UP TO 75% OFF. Start for free with a 30-day trial.
11. [LiveChat](https://www.capterra.in/software/62194/livechat) — 4.6/5 (1715 reviews) — LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time
12. [Text Request](https://www.capterra.in/software/167015/text-request) — 4.6/5 (1193 reviews) — The text messaging service that is crafted to cut through the noise, so you can connect with customers anytime, anywhere.
13. [Intercom](https://www.capterra.in/software/134347/intercom) — 4.5/5 (1131 reviews) — Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers
14. [Nextiva](https://www.capterra.in/software/175788/nextiva) — 4.6/5 (914 reviews) — Nextiva is an AI-enabled customer interaction management platform that unifies voice, video, chat, social media, and email.
15. [EngageBay CRM](https://www.capterra.in/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) — EngageBay is an AI-powered all-in-one CRM that helps businesses manage marketing, sales, and customer service from a single platform.
16. [TeamSupport](https://www.capterra.in/software/87908/teamsupport) — 4.5/5 (848 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
17. [Salesforce Service Cloud](https://www.capterra.in/software/136189/salesforce) — 4.5/5 (820 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
18. [Birdeye](https://www.capterra.in/software/152997/birdeye) — 4.7/5 (702 reviews) — Use Birdeye Webchat to engage and convert web visitors into leads. .
19. [Weave](https://www.capterra.in/software/141842/weave) — 4.3/5 (668 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
20. [Lime Connect](https://www.capterra.in/software/131558/userlike-live-chat) — 4.6/5 (647 reviews) — Lime Connect is the leading GDPR-compliant software for messaging \& automation that helps businesses transform customer communication.
21. [Tidio](https://www.capterra.in/software/144040/tidio-chat) — 4.7/5 (590 reviews) — Tidio's live chat software integrates multiple channels into one. Use it for social media, your website or store, even do video calls.
22. [Podium](https://www.capterra.in/software/164285/podium) — 4.3/5 (522 reviews) — Podium webchat immediately brings the conversation to text, so you can keep the conversation going long after the customer leaves your
23. [Olark](https://www.capterra.in/software/125957/olark) — 4.5/5 (471 reviews) — Beautiful Live chat solution with CRM and Help Desk integration and powerful reporting capabilities. GDPR Ready and Accessible. API.
24. [3CX](https://www.capterra.in/software/158704/3cx) — 4.4/5 (465 reviews) — 3CX Live Chat is a free live chat solution that offers extra calling capabilities and team communication features at no cost
25. [Chatra](https://www.capterra.in/software/144752/chatra) — 4.7/5 (452 reviews) — Modern live chat and chatbot solution facilitating personal communication between you and your customers.

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## Related Categories

- [Customer Engagement Software](https://www.capterra.in/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.in/directory/31002/customer-communications-management/software)
- [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software)
- [Customer Service Software](https://www.capterra.in/directory/22/customer-service/software)
- [Chatbot software](https://www.capterra.in/directory/32448/chatbot/software)

## Links

- [View on Capterra](https://www.capterra.in/directory/30797/live-chat/software)
- [All Categories](https://www.capterra.in/directory)

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And scale your customer support with AI-powered chatbots that help answer routine asks.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.in/software/136189/salesforce","@type":"ListItem"},{"name":"Birdeye","position":18,"description":"Live Chat - Chat with website visitors the moment they reach your site to generate leads, book appointments, conduct virtual consults, and more.\n\nChat Bot - Give your teams the breathing room they need to focus on more complex work with effortless and efficient customer support powered by our AI chatbot, Robin.\n\nAI Tools - Send better quality messages with the help of an AI-writing assistant that can generate tailored responses from scratch or rephrase your replies to ensure they're on-brand, empathetic, and consistent.\n\nResponse Templates - Craft response templates for common questions and send templated requests for reviews, referrals, and more.\n\nSmart Inbox - Funnel, filter, and organize all web chat conversations into a single inbox based on location, time, or type of conversation.\n\nTeam Assignments - Assign conversations to a team or individual.\n\nWebforms - Capture website leads and route them to your Birdeye Inbox for follow up.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/47c8bf22-df48-4b25-bdc7-87397acf0ce9.png","url":"https://www.capterra.in/software/152997/birdeye","@type":"ListItem"},{"name":"Weave","position":19,"description":"Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local healthcare providers attract, communicate with and engage patients to grow their practice. To learn more, visit getweave.com.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f866df19-0655-4a33-947d-01d010d95326.png","url":"https://www.capterra.in/software/141842/weave","@type":"ListItem"},{"name":"Lime Connect","position":20,"description":"Lime Connect (formerly Userlike) is the leading German platform for AI-powered support automation, WhatsApp marketing, and customer messaging across all channels. \n\nWith Connect AI, companies can deploy autonomous AI Agents to handle support tasks, while the AI Copilot assists service agents by summarizing conversations, suggesting answers, and providing relevant information in real time. \nWith our visual no-code Workflow Builder, you can structure and automate business processes efficiently without any programming knowledge.  \n\nAll messages from website chat, WhatsApp, email, and more are managed in the central Message Center, with professional service features, accessible via desktop and our mobile app.\n\nAdditional tools like WhatsApp Campaigns allow businesses to reach customers directly with personalized updates and offers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25e5b615-7771-4fff-be47-d9b83cec6820.png","url":"https://www.capterra.in/software/131558/userlike-live-chat","@type":"ListItem"},{"name":"Tidio","position":21,"description":"Tidio's live chat software allows you to communicate with your customers in real time across multiple channels—be it social media, your website, or store—from a single dashboard.\n\n• Improve your response time by previewing user messages and preparing your reply in advance.\n• Develop a repository of pre-formulated responses to enhance your team's productivity.\n• Answer shoppers in their preferred language.\n• Add multiple languages to your chat widget for personalized greetings.\n• Connect with customers using our versatile browser, desktop, and mobile apps.\n• Access customer information, including previous conversations, orders, and last visited pages to gain better context.\n• Close more deals with video calls. Demonstrate your product value to your prospects, all without having to leave the chat widget.\n\nTurn on chatbot automations and use conversational AI when off-line, and don't miss out on leads, sales, and issues.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.in/software/144040/tidio-chat","@type":"ListItem"},{"name":"Podium","position":22,"description":"Podium webchat immediately brings the conversation to text, so you can keep the conversation going long after the customer leaves your site. Generate up to 11x more leads from your website, then convert them faster with immediate, AI-powered responses, automations for key moments, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d86664b8-91ce-4713-ab1d-250ab09b39c5.png","url":"https://www.capterra.in/software/164285/podium","@type":"ListItem"},{"name":"Olark","position":23,"description":"Olark Live Chat is the easiest way to add live chat to your website. \nOver 40,000 organizations including small businesses, large businesses, non-profits, government entities, and higher education choose Olark. \n\nAdd an Olark chat box to your site and start helping more customers and closing more sales. Olark integrates with a number of CRM, eCommerce and Help Desk platforms to provide you with automation, chatbots, and key customer insights.\n\nGDPR Ready, WCAG 2.1 AA Accessible, and NIST 800-53","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2bd828cc-3703-4657-9d1a-5ef6931adcbe.png","url":"https://www.capterra.in/software/125957/olark","@type":"ListItem"},{"name":"3CX","position":24,"description":"3CX Live Chat is a free live chat solution with extra calling capabilities and team communication features added at no cost. Resolve issues faster through chat and voice. Visitors can chat, call or video call at the touch of a button without dialing numbers. Forward chats with history to agents or groups. Answer messages remotely with free mobile phone apps. Integrate Business Facebook messages and SMS to answer all communications from the same interface. No per user per month fees!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8663d1da-3218-4167-880b-5e33336ea327.png","url":"https://www.capterra.in/software/158704/3cx","@type":"ListItem"},{"name":"Chatra","position":25,"description":"Modern live chat and chatbot solution that facilitates personal communication between you and your customers. Welcome potential buyers to your website with live agents and invite them to get in touch through targeted, automated messaging. \n\nSave visitors the hassle of sending a formal, stuffy contact-us email. Reply from your browser, desktop or mobile app and keep customers happy with improved response times. \n\n*Chatra has joined forces with Brevo! Find out more: https://chatra.com/brevo/","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4aba2985-a3d2-4b34-8780-348496de5efd.jpeg","url":"https://www.capterra.in/software/144752/chatra","@type":"ListItem"}],"numberOfItems":25}
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