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Lob Direct Mail is the #1 platform for delivering automation, scale, and efficiency for your offline customer communications.
Learn more about Lob
Lob Direct Mail is the #1 platform for delivering automation, scale, and efficiency for your offline customer communications. Lob takes the traditional, largely manual, process of proofing, printing, and mailing, and turns it into an automated service that integrates with your CRM, marketing automation, and customer database.
With Lob, you can send retention postcards the same way that you use digital tactics. You can trigger direct mail engagements based on customer behavior or milestones.
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Zoho Desk lets you engage with your customers from anywhere, on any device, and through any channel from a single platform.
Learn more about Zoho Desk
Zoho Desk lets you manage customer communication from anywhere, on any device, and through any channel over the internet. Create your brand's user community, engage with website visitors via live chat and guided conversations, integrate with Zoho CRM to communicate with customers on the right channel and at the right time, with data intelligence that auto-suggests the best time to get in touch, and personalize response based on the type of customer - prospect, lead, or customer.
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Support.cc by 500apps is a Help Desk Software which offers email ticketing, phone calls and task management and 50 apps for $14.99
Learn more about Support.cc
Support.cc by 500apps is an all-in-one help desk ticketing system that provides your customers with faster and more helpful support. You can manage tickets, track the status of their queries, and provide an inbuilt knowledge base to take care of all your customers' needs with little effort. It helps provide customer service, enhance productivity, increase customer satisfaction, and save time and money. Subscribers have access to 50 apps for $14.99 per month plus a 14-day free trail.
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
NinjaChat is a Live Chat Software. Helps to engage your website visitors by integrating your live chat with multi-channel communication
Learn more about NinjaChat
NinjaChat from All-in-One Business Suite by 500apps is a Live Chat Software. It provides the best customer support for your website visitors. It helps to engage your website visitors by integrating your live chat with multi-channel communication like text, Facebook, WhatsApp, and many more.
All-in-One Business Suite by 500apps offers 50 apps for a flat $14.99 which comprises functional Suites like Sales, Marketing, HR & Ops, Developers (Engineering), Support, Collaboration and Productivity.
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Local product
An omnichannel platform that can be used to build conversations with your customers for Multiple Used cases.
Learn more about SmatBot
SmatBot - a subsidiary of ByteQuark Solutions, is a leading player in the AI-powered chatbot industry with a presence globally in the United States, Middle East, and India with 5000+ active users.
Our omnichannel, multilingual ( 50+ languages ) chatbot platform is an easy-to-use, coding-free, feature-rich tool that provides instant, real-time support across channels (website, mobile app, Messenger, Instagram, WhatsApp, etc).
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
An all-in-one user onboarding platform for web-based apps. Create beautiful onboarding experiences to improve adoption & retention.
Learn more about Product Fruits
Product Fruits is a no-code user onboarding platform for web-based apps. It allows you to onboard new as well teach existing ones something new.
Our powerful feature set includes interactive product tours, guides & walkthroughs; hints, beacons & tooltips; onboarding checklist; in-app announcements; feedback widget; Life Ring Button and a fully integrated knowledge base.
Our customers achieve higher conversions, lower churn and less support tickets.
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Intelligent Growth platform for Customer Success and Account Management teams, focussed on Expansion.
Learn more about SmartKarrot
1. Built on a foundation of Augmented Intelligence, SmartKarrot proactively handles complex use cases around Expansion & Retention. Across multiple products, service lines and geographies.
2. Our Intense focus on Automation & Playbooks allows our customers to scale efficiently.
3. Our New Age Design with a PLG mindset allows for a great experience for users.
4. Our unlimited user packages allows our clients to become truly Customer Centric, and enables great alignment within teams.
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
The fastest way to fast user onboarding. Convert more customers and increase retention.
Learn more about Userflow
The fastest way to fast user onboarding
You want to improve user onboarding but your developers are busy. Your conversion rate suffers.
Userflow lets your whole team build customized in-app surveys, tours and checklists, without code.
Convert more customers and increase retention.
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
A comprehensive loyalty and digital marketing platform to acquire, influence and re-engage your customers at scale
Learn more about Consumer Marketing Platform
Turn your customers into your brand advocates with world's most engaging automated Loyalty Program.
Most effective, economical, easy to setup, customizable and highly scalable.
Seamless and friction-less for consumers to use.
The consumer participation is very high, with some of our clients achieving up to 76% consistent conversion rate.
Comes with marketing automation to re-engage customers and advance dashboards for data analytics and reports.
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Meet your Digital HQ for Customer Engagement.
Deliver standout customer experiences with Slack.
Meet your Digital HQ for Customer Engagement.
Deliver standout customer experiences by putting the experts, tools and information your agents need at their fingertips. Bring the right teams together to speed up resolution times. Swarm cases and incidents in real time and easily loop in experts across the company. Collaborate and solve problems aloud with Slack Huddles. Get answers across files, messages and channels with AI-powered search. Boost productivity with automated workflows.
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution.
Zoho CRM offers businesses of all sizes and types a way to stay in touch with prospects and customers alike. Turn prospects into customers with website visitor tracking and live chat options. Engage with customers across email, telephone, social media and other channels anytime, anywhere with an Omnichannel CRM.
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Ideal for businesses of all sizes, it is a customer engagement tool that provides users with eCommerce brand discovery options.
Ideal for businesses of all sizes, it is a customer engagement and communication tool that provides users with eCommerce brand discovery options.
Learn more about Viber
Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Zendesk Support is the leading help desk software built for better customer relationships.
Zendesk Suite is the customer service solution that is easy to use and scales with your business. On average, companies using Zendesk increase customer satisfaction by 25% and agent productivity by 30% - at any scale. Your customer interactions live in a single interface with features like web widgets, pre-defined ticket responses, and more. Get set up and run quickly. Zendesk Suite includes Ticketing System, Help Center, Community Forum, Messaging, Talk, Explore, and Sunshine Conversations.
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Hootsuite helps you build your brand, strengthen connections with customers, and drive real business results with social media.
Social media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all your customer conversations in one place. Plus, get access to industry leading certifications, training, and coaching to help you push your results on social media further, faster.
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Freshdesk is an easy-to-use customer service software that helps over 50,000 businesses worldwide create stellar customer experiences.
Freshdesk is a cloud-based helpdesk system that offers powerful solutions for customer service. Freshdesk unifies conversations from email, phone, web, chat and social, and helps you resolve issues across channels effortlessly. With Freshdesk, you can also automate workflows, offer convenient self-service options, manage SLAs, and generate reports. Freshdesk is used by over 50,000 customers, including Bridgestone, HP, Harvard University and DHL.
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Engage with your customers and close deals in half the time with Pipedrive's smart CRM software! Try it free and see for yourself.
Pipedrive CRM helps you engage with your customers and close deals in half the time! Unify all customer interactions, automate workflows and use dedicated features to boost engagement levels, keep your leads hot and fill your pipeline with new leads. Our reports show that within the 1st year of using Pipedrive, users' mean time to win decreased by 47% on average. Try Pipedrive for 14 days and see for yourself!
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Adding LiveChat to your website gives customers the chance to talk to you directly and address any questions they may have instantly.
LiveChat allows for instant communication with website visitors and enables prompt resolution to their questions or concerns. Plus it provides the option for tracking your visitors and sending personalised messages to appear based on specified conditions, such as the number of visited pages or time spent on the website.
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
LiveAgent is an award winning customer engagement application designed specifically for businesses who want to create exceptional experiences with their customers across all customer-preferred channels. LiveAgent offers powerful reporting features, easy-to-use tools, and customizable templates that will help your team engage with customers efficiently in real time to reduce customer churn.
Get started today with a free 14 day trial and discover why so many businesses use LiveAgent!
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Guusto helps HR Leaders at companies with 200+ employees to recognize great work and shape amazing culture. #1 HIGHEST RATED ON G2!
Guusto helps HR Leaders at companies with 200+ employees to recognize great work and shape amazing culture.
#1 HIGHEST RATED on Capterra & G2!
NO POINTS that lack transparency, value and impact. No minimums, markups or hidden fees, and full credit back on unclaimed rewards.
FLEXIBLE REDEMPTION so people choose something they actually want.
PURPOSE-DRIVEN with one day of clean water donated for every gift sent.
FREE ACCOUNT to get started sending rewards in minutes, not months!
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Intercom is an AI powered, automation-first, customer service platform that enables businesses to deliver fast support at scale.
Intercom is the only complete Customer Service solution that provides a seamless customer experience across automation and human support, delivering increased customer satisfaction while reducing costs. We're building a future where most customer conversations are successfully resolved without needing human support, freeing up the team to work on higher value customer conversations.
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Engage your customers & increase brand trust with Trustpilot's customer review management tools.
Trustpilot is a customer review management tool that helps businesses engage & build trust with their customers. It gives brands the ability to turn consumer feedback and engagement into real results. Quickly & easily collect, manage & display reviews to improve conversions, stand out in Search and boost sales. Get started with a free account today and see the powerful reporting & analytics, review invitations & reminders, onsite review widgets, Google Seller Ratings, rich snippet stars & more!
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
The customer support platform that ensures you understand customer needs, get to the root of their issues, and increase their happiness
TeamSupport's customer-centric Support platform empowers businesses to do much more than just ticket management.
Through extensive customer management tools, which include account trend analytics, satisfaction scoring, and more, Support enables you to understand your customers better - rather than only focusing on the ticket. This leads to improved customer relationships that enable you to grow your revenue, increase customer happiness, and reduce churn.
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Create beautiful forms & surveys (and so much more). Give your audience the experience they deserve so you get the data you need.
Get better data and insights with beautiful forms that customers actually enjoy completing. From lead generation to customer feedback, and every stage in between, Typeform has you covered with interactive, customizable forms. Integrations to over 120 apps let Typeform slip seamlessly into your workflow. Best of all, it's super easy: no coding, no onboarding. Oh, and enterprise-grade security to keep all that data safe.
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Save time and reduce costs with innovations that reimagine your customer relationships.
Built on the world’s #1 CRM platform, Communications Cloud enables B2C, B2B, and wholesale communications service providers (CSPs) to move to a catalog-driven digital BSS. With purpose-built industry functionality and all the capabilities of Sales Cloud and Service Cloud, service providers of all sizes can quickly adapt to changing customer expectations, drive faster time to value, and unify every part of the organization — from marketing to retail channels to customer care and operations.
Learn more about Salesforce Service Cloud
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
A powerful online CRM system to manage sales & marketing activities for your business. Integrated, highly configurable, easy to use.
Apptivo's online CRM system is a powerful tool to manage your sales, marketing, and much more. CRM sits at the core of Apptivo's integrated suite of business apps, providing a complete suite to tools to gain a 360 view of your customer. Our CRM includes lead management, an opportunity pipeline with intuitive dashboards, and flexible workflow tools including marketing automation. Everything is completely accessible from your Android or iOS device and integrated with Office365 & G Suite.
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Powerful, easy to use marketing automation software that helps generate qualified leads and translate marketing spending into revenue.
Adobe Marketo Engage is as a centralized marketing hub for orchestration and execution of cross channel campaigns to acquire, engage, nurture, expand and retain customers, throughout complex buying journeys. Marketo Engage facilitates alignment between marketing and sales team to drive revenue and growth for the organization, with efficiency at scale.
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Twilio SendGrid is the leading cloud-based email delivery platform, trusted by over 80,000 of the world's fastest-growing brands.
Twilio SendGrid is a leader in customer communications. Our trusted, cloud-based email delivery platform helps marketers and developers send with confidence. We are trusted by over 80,000 global customers, big and small, to drive engagement and growth through their email program.
In addition to our award-winning API, Twilio SendGrid's Marketing Campaigns offers powerful, one-to-many sending, straightforward segmentation, flexible and frustration-free campaign editing and actionable analytics.
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Userlike is the leading GDPR-compliant software for messaging and automation that helps businesses transform customer communication.
Userlike boosts customer engagement through chat and messaging.
Chat with your customers via your website, Facebook Messenger, WhatsApp, Telegram and SMS. Connect your chatbot and automate parts of your customer interactions.
Born and hosted in Germany. Userlike keeps your and your customers' data safe with a 100% GDPR-compliant communication solution.
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Interact with customers through webchat, live chat, chatbot, and text messaging, all in one platform.
Engage with customers either on-the-go or within the dashboard to deliver a fantastic customer experience. Interact with customers through webchat, live chat, chatbot, and text messaging, all in one easy-to-use platform. Through text messaging, promotional messages can be sent out individually or in bulk. Respond to every message from multiple channels all from one platform.
Learn more about Birdeye
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Drive satisfaction, expand relationships and ensure long-term loyalty with social customer care | Try Sprout Free
Sprout Social offers powerful social customer engagement solutions for leading agencies and brands including Hyatt, Ogilvy, Leo Burnett, Evernote and Microsoft. Sprout enables brands to simplify social engagement, monitor brand mentions, track hashtags, manage multiple accounts and much more | Try Sprout Free For 30 Days.
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Understand how users behave on your site, what they need, and how they feel, fast.
The slow, manual days of collating data and customer feedback are over. Hotjar is an intuitive, visual way to discover, consolidate, and communicate user needs. It provides digital experience insights that show how users behave and what they feel strongly about, so you can confidently engage your customers at each step of their journey. Trusted by more than one million websites in 180+ countries.
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Tango bundles simple technology, great rewards, and expert service to help companies get the most out of their reward programs.
Tango’s mission is simple: We make gift cards easy to send and awesome to receive. By bundling easy-to-use technology, desirable incentives, and expert service, we help companies get the most out of their reward and incentive programs—from customer acquisition to employee engagement. With our leading reward-delivery technology, customers can instantly deliver digital gift cards to their target audiences, maximizing impact and driving real business results.
Learn more about Tango Card
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
EngageBay is a simple, affordable all-in-one marketing, sales and service CRM software to acquire, engage, nurture, close leads.
EngageBay is a simple, affordable, all-in-one marketing and sales CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers.EngageBay offers free live chat software to engage with and deliver the personalised one-on-one support to every customer using a simple and powerful free live chat software. - all from one easy to use platform.
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
monday sales CRM empowers sales teams to manage every aspect of their sales cycle and customer data in one centralized place.
monday sales CRM is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work.
Teams shape workflows and projects, code-free, with an adaptive platform that automates manual work and connects teams in a digital workspace.
The platforms features include: customizable workflow templates, time tracking, automations, data dashboards, and integrations with popular tools.
More than 100,000 companies around the world rely on monday.com.
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Enables companies to increase sales, optimize the customer experience and improve team performance through multi-channel conversations.
Conversion it's Zenvia's Sales Engagement solution that allows small and medium-sized companies to measure, optimize and convert sales opportunities through conversations on multiple channels such as WhatsApp, Instagram and FB Messenger.
Get a complete management of your commercial team with intuitive and real-time dashboards, shared inbox and an Apps Marketplace with dozens of integrations connected through API, such as Paypal, WooCommerce, Shopify and more.
Learn more about Zenvia Conversion
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Yotpo is a leading eCommerce marketing platform with data-driven, integrated solutions for reviews, loyalty, SMS marketing, and more.
Yotpo is a leading eCommerce marketing platform that helps thousands of brands accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, subscriptions, and more. Brands with Yotpo are empowered to create smarter, higher-converting experiences that spark and sustain customer relationships. We integrate with the tools you use every day, like Google, Instagram, top eCommerce platforms, and the rest of your tech stack.
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
The text messaging service crafted to cut through the noise, so you can connect with customers anytime, anywhere.
Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers anytime, anywhere. Text Request is designed to scale with you, from one person handling a few conversations, to thousands of employees sending millions of messages, to custom solutions built on our API. Learn more about how we help busy business leaders like you.
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Transform into a truly customer-centric organization with Alchemer. Make the voice of the customer heard across every decision you make
Alchemer is the only solution that helps small and mid-sized companies transform into truly customer-centric organizations by making sure the voice of the customer is heard loud and clear across every decision you make in every department. Hyper-personalized and actioned around the customer - from finding them to keeping them. With Alchemer you can turn customer feedback into golden action.
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Automate your Customer Engagement operations in minutes with ready-to-use templates. Try Pipefy for free.
Pipefy is a no-code workflow automation software that empowers managers to create and automate workflows without technical skills.
Improve customer engagement with Pipefy by standardizing workflows, automating emails, streamlining customer requests, and optimizing your onboarding process with an intuitive, easy-to-use, no-code platform.
Follow the steps of companies such as Visa, IBM, Volvo, Santander, and Kraft Heinz. Improve speed, deliver higher-quality outcomes, and make data-driven decis
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Apollo is the platform for your entire end-to-end sales strategy.
Apollo is an all-in-one sales intelligence platform with tools to help you prospect, engage, and drive more revenue. Sellers and marketers use Apollo to discover more customers in market, connect with contacts, and establish a modern go-to-market strategy.
Founded in 2015, Apollo.io is a leading data intelligence and sales engagement platform trusted by over 10,000 customers, from rapidly growing startups to global enterprises.
Learn more about Apollo
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
See why 8,000+ companies trust Front for their customer engagement needs.
Front is the go-to Customer Engagement solution to build long-lasting customer relationships. Front enables businesses to scale the human touch without making customers feel like a ticket number. With the simplicity of an email inbox with the power of no-code automation and analytics to continuously optimize customer satisfaction, Front is the single solution to handle your entire customer experience program. See why 8,000+ companies trust Front for their customer engagement needs.
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Influitive is a customer engagement and loyalty platform, helping B2B companies acquire, grow, and retain customers - at scale.
Influitive is the leader in B2B customer engagement. The platform has it all. With advanced targeting and segmentation, discussion forums, private 1-1 and group chat, embeddable widgets, and gamified missions to mobilize customers and support critical initiatives. Source product feedback, testimonials, case studies, acts of advocacy, volunteers for a CAB, and so much more!
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Qualtrics CustomerXM makes it easy for companies to monitor, respond, and improve every key moment along the customer journey.
Qualtrics CustomerXM (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journey and incorporate customer feedback into every decision. With flexible role-based dashboards, dynamic case management, and full CRM integration, you have the power to deliver unmatched customer experience. Request a personalized demo or sign up for a free account to get started!
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
The Ultimate Patient-1st Engagement Solution. For 20 years SR has been the benchmark by which all others measure themselves.
The Ultimate Patient-1st Engagement Solution. For 20 years SR has been the benchmark by which all others measure themselves. And we’re still leading! Let us show you what you should expect from an integrated, patient acquisition and engagement solution! As the individual practices we started out serving have grown, we’ve added specialized features for multi-unit operations. We now support many of the nation’s largest health systems and retail-based networks.
Learn more about Solutionreach
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Pendo provides unique customer engagement solutions for your unique customers. Guide users to the features that benefit them the most.
Deliver digital experiences that customers love with Pendo. Scale customer onboarding by designing guided experiences that are proven to accelerate time to value. Leverage best-in-class product analytics to understand successful user behaviors and automatically drive users to the features that benefit them the most. Improve customer engagement by curating the perfect first impression as well as a frustration-free experience at the start of the customer journey.
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement
The Genesys Cloud CX platform is the next-generation, all-in-one omnichannel cloud contact center solution that helps you effectively manage inbound volume and outbound campaigns using powerful routing capabilities. A unified desktop enables agents to get a 360-view of your customer, and seamlessly switch between channels and interactions. Drill-down analytics, recording policies and workforce management are built in. Weekly feature releases ensure you'll always exceed customer expectations.
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
The most professional survey software for your company (NPS, Customer Engagement & Satisfaction, Customer Experience, CES)
Are you looking for Customer Engagement Survey software that allows you to integrate with your CRM and tools? Gather, analyze, and report customer feedback with a few clicks. Build customer engagement based on facts, not wonders. Startquestion is giving you free customer survey templates, advanced analyzing tools, and technical support, so you can try the best-known methods of measuring customer engagement and satisfaction (NPS, CSAT, CES, etc.).
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Cloud-based, scalable customer service optimization software available on a unified platform for demanding B2B service teams.
Founded in 2003, Vivantio is a leading provider of customer service optimization software and solutions for demanding B2B service teams.
By combining the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers businesses to achieve unparalleled service excellence.
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Build a customer engagement strategy leveraging reviews to ensure satisfaction.
ReviewTrackers helps businesses resolve complaints and win back trust by building a comprehensive and customized customer engagement strategy. Foster an authentic relationship with your customers to inspire brand loyalty, increase confidence, and show prospective buyers you care through personalized review engagement.
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
Our enterprise platform helps you manage business relationship workspaces for each of your prospects, customers and partners.
Our enterprise platform helps you easily manage business relationship workspaces for each of your prospects, customers and partners, where you can schedule, meet and share materials all in one place. Propose & close deals faster, serve & grow clients better, and transform your most valuable business relationships. Pricing (starting at $95/seat) varies depending on your company needs.
Learn more about ClientPoint
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Features
- Live Chat
- Feedback Management
- Churn Management
- Reporting/Analytics
- Communication Management
