---
description: Compare the top Text Mining Software & providers for Indian businesses. Filter by price, feature or user rating to make software selection fast and easy.
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title: Text Mining Software - Compare Prices & Top Sellers - Capterra India
---

Breadcrumb: [Home](/) > [Text Mining Software](https://www.capterra.in/directory/30933/text-mining/software)

# Text Mining Software

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> Text Mining software helps companies monitor social media sentiment and conduct market research using powerful data analysis tools.

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## Products

1. [Wolfram Mathematica](https://www.capterra.in/software/171048/wolfram-mathematica) — 4.6/5 (169 reviews) — Technical computing system that provides tools for image processing, geometry, visualization, machine learning, data mining, and more.
2. [ATLAS.ti](https://www.capterra.in/software/171500/atlas-ti) — 4.7/5 (142 reviews) — Qualitative data analysis solution that offers tools and technology to uncover actionable insights from research data.
3. [DiscoverText](https://www.capterra.in/software/151927/discovertext) — 4.6/5 (111 reviews) — Web-based collaborative text analytics for academics, companies, and governments to search, filter, cluster, code and classify text.
4. [VizRefra](https://www.capterra.in/software/218256/vizrefra) — 4.8/5 (78 reviews) — Explore Text Analytics with unique ML topic modeling in 2D/3D maps. Pre-identify topics; Experience smart 2D/3D visuals.
5. [Zonka Feedback](https://www.capterra.in/software/137773/zonka-feedback) — 4.8/5 (68 reviews) — AI-powered customer feedback \&amp; Intelligence platform to uncover insights \&amp; drive action.
6. [NVivo](https://www.capterra.in/software/171501/nvivo) — 3.8/5 (51 reviews) — NVivo is the most powerful and intuitive research software for organizing, storing, analyzing and gaining insights from diverse data.
7. [Zyte](https://www.capterra.in/software/180165/zyte) — 4.4/5 (43 reviews) — Zyte is the total solution for all web scraping \&amp; data extraction projects. Extract your data at the speed of Zyte\!
8. [Mozenda](https://www.capterra.in/software/102193/mozenda) — 4.4/5 (29 reviews) — \#1 Web Scraping Software and Service, we turn millions of web pages into data. Trusted by 1/3 of the Fortune 500.
9. [InMoment](https://www.capterra.in/software/160599/inmoment) — 4.4/5 (28 reviews) — Improve experiences at the intersection of value—where customer, employee, product, and market needs meet business objectives.
10. [Netigate](https://www.capterra.in/software/127979/netigate) — 4.6/5 (25 reviews) — Analyse feedback with AI-driven text mining, uncover key trends, and manage data in compliance with GDPR and strictest EU standards.
11. [Chattermill](https://www.capterra.in/software/153694/customer-experience-analytics-platform) — 4.5/5 (25 reviews) — Chattermill unifies customer feedback, customer support, and product feedback into a single platform, to analyse customer data at scale
12. [Displayr](https://www.capterra.in/software/209889/displayr) — 4.8/5 (21 reviews) — Displayr is an AI-powered platform for market researchers to simplify analysis, visualization, and reporting for faster insights.
13. [Keatext](https://www.capterra.in/software/173675/keatext) — 3.8/5 (19 reviews) — Keatext brings the voice of customer and employee into your day-to-day activities to create better people experiences.
14. [import.io](https://www.capterra.in/software/135185/import-io) — 3.7/5 (17 reviews) — Import.io is a global leader in web data extraction and integration, trusted by enterprises.
15. [Bytesview](https://www.capterra.in/software/1029228/bytesview) — 4.8/5 (16 reviews) — Bytesview is AI-powered data analytics software with capabilities for news tracking, crypto insights, and plant identification.
16. [Clootrack](https://www.capterra.in/software/1042420/clootrack) — 5.0/5 (16 reviews) — Clootrack’s AI super-agent powers complete VoC analytics 7.5X faster insights from the broadest data, tailored to your business needs.
17. [Thematic](https://www.capterra.in/software/159338/thematic) — 4.9/5 (15 reviews) — Thematic is a text feedback analytics solution built to automatically make sense of all sources of customer feedback you've collected.
18. [PromptCloud](https://www.capterra.in/software/153968/promptcloud) — 4.2/5 (14 reviews) — Our quick turnover turnover time in web scraping makes us a reliable data partner for enterprises worldwide.
19. [Caseboard](https://www.capterra.in/software/1029144/caseboard) — 4.9/5 (13 reviews) — Caseboard is an integratable intelligence suite for visual data analysis, database integration, for investigating and preventing fraud.
20. [Lumoa](https://www.capterra.in/software/160860/lumoa) — 4.4/5 (12 reviews) — Lumoa is the first CX platform to offer GPT and Generative AI. Analyse customer feedback securely in 60+ languages and in real time.
21. [Cauliflower](https://www.capterra.in/software/210253/cauliflower) — 4.9/5 (12 reviews) — AI-powered platform for analyzing open-ended feedback from surveys and reviews—fast, multilingual, and without manual coding.
22. [Deep Talk](https://www.capterra.in/software/1026391/deep-talk) — 4.8/5 (12 reviews) — Analyze feedback, reviews, chats, emails, surveys, etc in an easy way, getting a better understanding of your customers and employees.
23. [SAS Text Miner](https://www.capterra.in/software/152137/sas-text-miner) — 4.6/5 (11 reviews) — Text mining system that contains automatic boolean rule generation, term profiling, document theme discovery, and text importing.
24. [HumanFirst](https://www.capterra.in/software/183859/humanfirst) — 4.9/5 (11 reviews) — HumanFirst is a solution to curate, build, and continuously improve NLU training datasets in a data-driven and streamlined way.
25. [PrediCX](https://www.capterra.in/software/170825/predicx) — 4.6/5 (10 reviews) — The AI platform that automatically analyses your customer data in real time.

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## Related Categories

- [Artificial Intelligence Software](https://www.capterra.in/directory/30938/artificial-intelligence/software)
- [Big Data Software](https://www.capterra.in/directory/30851/big-data/software)
- [Customer Satisfaction Software](https://www.capterra.in/directory/30541/customer-satisfaction/software)
- [Natural Language Processing (NLP) Software](https://www.capterra.in/directory/32754/natural-language-processing-%28nlp%29/software)
- [Data Analysis Software](https://www.capterra.in/directory/31077/data-analysis/software)

## Links

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Use Clootrack to reduce churn, accelerate product innovation, decrease returns, and identify growth opportunities in real time with a proven ROI of up to 38X.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/338513d5-f570-42e1-992e-3bc4b4a17426.jpeg","url":"https://www.capterra.in/software/1042420/clootrack","@type":"ListItem"},{"name":"Thematic","position":17,"description":"Thematic is a text feedback analytics solution built to automatically make sense of all sources of customer feedback you've collected. \n\nWith Thematic, you quickly see and understand what customers are saying, what's keeping customers coming back or making them churn, and find pain points.\n\nAnalyze feedback from Qualtrics, SurveyMonkey, Twitter, Slack, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7bf48e45-b59d-4dc4-aa7b-ac8034b5e449.png","url":"https://www.capterra.in/software/159338/thematic","@type":"ListItem"},{"name":"PromptCloud","position":18,"description":"\"PromptCloud is a leading web scraping solution that helps businesses make insightful decisions and improve operational efficiency. Our quick turnover turnover time in web scraping makes us a reliable data partner for enterprises worldwide.\n\nClean data, quality service, managed infrastructure support, unrivaled domain expertise makes PromptCloud the most reliable data mining partner for businesses across the globe.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5caf9afc-1c7d-484e-b1e5-cad5e9a071a0.png","url":"https://www.capterra.in/software/153968/promptcloud","@type":"ListItem"},{"name":"Caseboard","position":19,"description":"Caseboard is an integratable intelligence suite for visual data analysis, database integration, for investigating and preventing fraud. With Caseboard, the tools available for users include link analysis, georeferncing, facial recognition, temporal pattern analysis, data enrichment, graphic representation of data analysis, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b91aaa6f-e115-4275-aaca-bd83bfa6f497.png","url":"https://www.capterra.in/software/1029144/caseboard","@type":"ListItem"},{"name":"Lumoa","position":20,"description":"Lumoa is the first CX platform to offer GPT.\n\nIn the past, companies used to spend weeks collecting, analyzing, interpreting, and reporting on customer feedback from multiple sources.\n\nNow, every employee can ask questions and receive real-time answers based on the voice of the customer.\n\nLumoa helps make timely decisions to increase KPIs up to three times.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/66867550-6306-4eee-a735-dec951fff673.png","url":"https://www.capterra.in/software/160860/lumoa","@type":"ListItem"},{"name":"Cauliflower","position":21,"description":"Cauliflower is an AI-powered platform for analyzing open-ended responses, customer reviews, and qualitative feedback—fast, scalable, and without manual coding. It transforms unstructured text into structured insights, making qualitative data immediately usable for market research and CX.\n\nTypical use cases include: open-ended survey questions (e.g., likes/dislikes, brand associations), CSAT and NPS analysis, online reviews (e.g., Google), brand tracking, and UX research.\n\nThe platform offers AI-generated topics (manually adjustable), driver analysis (e.g., for satisfaction or purchase intent), multilingual processing, interactive dashboards, text summaries (extractive & generative), and extensive export options.\n\nCompanies like Tchibo, ECE, and Naturana use Cauliflower to analyze qualitative data efficiently. Instead of word clouds or rigid coding schemes, Cauliflower enables transparent, flexible, and modern analysis workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5722632c-6334-48b7-95f1-45a20b722c07.png","url":"https://www.capterra.in/software/210253/cauliflower","@type":"ListItem"},{"name":"Deep Talk","position":22,"description":"Customer and employee feedback analyses made it easy.  With Deep Talk, turn any text into powerful data, analyzing surveys, reviews, chats, emails, etc., with few clicks.\n\nClassify and categorize your customer and employee feedback, get the sentiment, and understand the NPS, CSAT and what is behind it.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3279b0a9-dfff-4839-962e-185ce9ce96b7.jpeg","url":"https://www.capterra.in/software/1026391/deep-talk","@type":"ListItem"},{"name":"SAS Text Miner","position":23,"description":"Text mining system that contains automatic boolean rule generation, term profiling, document theme discovery, and text importing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3e8365a-2b2d-4b6c-99d3-7ae7e8fb3bcc.png","url":"https://www.capterra.in/software/152137/sas-text-miner","@type":"ListItem"},{"name":"HumanFirst","position":24,"description":"HumanFirst is a solution to curate, build, and continuously improve NLU training datasets in a data-driven and streamlined way. Say goodbye to expensive data-engineering and manual workflows in your NLU-data driven projects.\nPower a multitude of use-cases with high-quality data: chatbots, digital IVR, voice of the customer analytics, callcenter AI, sales automation - you name it!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/86dbd39a-7c2d-41e0-864b-22c305efb980.png","url":"https://www.capterra.in/software/183859/humanfirst","@type":"ListItem"},{"name":"PrediCX","position":25,"description":"WHAT ARE YOUR CUSTOMERS REALLY SAYING?\n\nAutomatic classification of incoming customer data, whatever the channel. Understand what your customers are really saying, in near real time. Get early warnings of issues, fast track any complaints or urgent enquiries and get your customer channel right first time.\n\nCSat improved by up to 20%,  FCR Improved by 50%, AHT reduced by 35% and Customer Churn reduced by 18%","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5a4af28-11f1-4113-950d-3749b702850e.png","url":"https://www.capterra.in/software/170825/predicx","@type":"ListItem"}],"@id":"https://www.capterra.in/directory/30933/text-mining/software#itemlist","numberOfItems":25}
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