---
description: Discover and compare Customer Success Software Applications & Tools for Mac. Capterra is a free interactive tool that lets you quickly narrow down your software selection, contact multiple vendors, and compare platforms for your business.
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title: Customer Success Software for Mac - Price comparison & Reviews - Capterra India 2026
---

Breadcrumb: [Home](/) > [Customer Success Software for Mac](https://www.capterra.in/directory/30961/customer-success/software)

# Customer Success Software

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> Customer Success software helps companies ensure that their clients achieve the outcomes intended by these companies (such as customer retention and satisfaction).

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## Products

1. [Zoho Desk](https://www.capterra.in/software/169505/zoho-desk) — 4.5/5 (2211 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
2. [Pipedrive](https://www.capterra.in/software/132666/pipedrive) — 4.5/5 (3042 reviews) — Customer relationship management solution that helps businesses with lead management, sales automation, email segmentation, and more.
3. [LiveChat](https://www.capterra.in/software/62194/livechat) — 4.6/5 (1715 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
4. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (984 reviews) — Bitrix24 is a free customer success and customer relationship management platform used by 15 million businesses worldwide.
5. [EngageBay CRM](https://www.capterra.in/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) — AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
6. [TeamSupport](https://www.capterra.in/software/87908/teamsupport) — 4.5/5 (848 reviews) — TeamSupport AI-driven Customer Success Software is built for B2B SaaS with workflows for onboarding, churn prevention \& upsell motions.
7. [eWay-CRM](https://www.capterra.in/software/152769/eway-crm) — 4.5/5 (820 reviews) — Turn your Microsoft 365 into a fully-fledged CRM with eWay-CRM. Use your CRM in Outlook, Teams, SharePoint, and other 365 apps.
8. [Agile CRM](https://www.capterra.in/software/135148/agile-crm) — 4.1/5 (524 reviews) — Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
9. [monday CRM](https://www.capterra.in/software/1024614/monday-crm) — 4.7/5 (453 reviews) — monday CRM enables revenue teams to improve efficiency at every stage of the customer journey.
10. [Pipefy](https://www.capterra.in/software/144848/pipefy) — 4.6/5 (319 reviews) — Automate Customer Satisfaction processes in minutes with ready-to-use templates. Try Pipefy for free.
11. [Front](https://www.capterra.in/software/132901/front) — 4.5/5 (286 reviews) — Discover how 8,500+ businesses use Front to delight their customers, engage their teams, and build stronger businesses.
12. [Issuetrak](https://www.capterra.in/software/16499/issuetrak) — 4.6/5 (205 reviews) — Issue tracking tool that helps manufacturing businesses automate quality control \& customer service processes on a unified interface.
13. [Zight](https://www.capterra.in/software/154298/cloudapp) — 4.6/5 (185 reviews) — Share information faster with visual context. Create, annotate, and share screenshots, videos, screen recordings, GIFs.
14. [Vivantio](https://www.capterra.in/software/132880/vivantio) — 4.3/5 (178 reviews) — Cloud-based, scalable service management software for internal- and external-facing support teams.
15. [Missive](https://www.capterra.in/software/152884/missive) — 4.9/5 (147 reviews) — Email collaboration tool that empowers teams to work on emails together, instead of forwarding endlessly or risking double sending.
16. [Method CRM](https://www.capterra.in/software/130389/method-crm) — 4.2/5 (129 reviews) — Method CRM helps QuickBooks users close more deals and support customers with synced data and customizable workflows.
17. [Preferred Patron Loyalty](https://www.capterra.in/software/78966/preferred-patron-loyalty) — 4.9/5 (109 reviews) — Modern loyalty for growing brands—white-label, multi-location, SMS/email built-in, advanced reporting. Upgrade to scalable control.
18. [OnePageCRM](https://www.capterra.in/software/157679/onepagecrm) — 4.8/5 (91 reviews) — A super simple and intuitive CRM trusted by small businesses in 80+ countries
19. [Thought Industries](https://www.capterra.in/software/142263/thought-industries) — 4.6/5 (79 reviews) — The Thought Industries platform helps companies onboard, train, and certify customers with engaging online learning.
20. [Upnify CRM](https://www.capterra.in/software/1014742/upnify-crm) — 4.8/5 (64 reviews) — Upnify CRM, designed by sales Professionals, is the sales management system that will help you to increase your company's revenue.
21. [Froged](https://www.capterra.in/software/196490/froged) — 4.5/5 (56 reviews) — FROGED's Platform will help you increase MRR \& reduce churn through proactive onboarding, support \& engagement tools.
22. [Skalin](https://www.capterra.in/software/1018511/skalin) — 4.9/5 (55 reviews) — Skalin - Experience the future of Customer Success
23. [3CLogic](https://www.capterra.in/software/121250/cloud-call-center) — 4.3/5 (49 reviews) — Leading Voice AI and Cloud Contact Center solution designed to help enterprises improve CX for customers and employees.
24. [LaunchBay](https://www.capterra.in/software/1064920/motion-io) — 4.8/5 (49 reviews) — The client experience platform for B2B teams. Branded portals, workflow automation, and real-time visibility — all in one place.
25. [Chaty](https://www.capterra.in/software/1024481/chaty) — 5.0/5 (41 reviews) — Chaty is designed to help employees connect with customers on various messaging applications like WhatsApp, Facebook Messenger \& more.

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## Related Categories

- [Live Chat Software](https://www.capterra.in/directory/30797/live-chat/software)
- [Customer Satisfaction Software](https://www.capterra.in/directory/30541/customer-satisfaction/software)
- [Customer Engagement Software](https://www.capterra.in/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.in/directory/31002/customer-communications-management/software)
- [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.in/directory/30961/customer-success/software)
- [All Categories](https://www.capterra.in/directory)

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Its proprietary Customer Distress Index and built-in Playbooks turn customer data into structured, repeatable journeys that automate onboarding, churn prevention, and upsell motions.\n\nTeamSupport is a low-cost, AI-powered solution that ties every conversation directly to the customer account with no integrations or separate tools required. 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The centralized Issue Hub allows users to view, manage, and update tickets efficiently.\n\nThe platform includes automated issue assignment, customizable task flows for collaboration, a knowledge base for storing key information, and asset management for tracking hardware and software. Issuetrak offers flexible deployment options, including on-premises or cloud hosting, and provides implementation assistance, training, and ongoing support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a186550-5793-40c4-be67-463a2afb23ad.jpeg","url":"https://www.capterra.in/software/16499/issuetrak","@type":"ListItem"},{"name":"Zight","position":13,"description":"Zight (formerly CloudApp) is on a mission to enable happier & more productive workplaces with better communication to help people save time and reduce misunderstandings.\n\nZight is used for internal and external communication across teams, helping organizations save hundreds of people hours, reducing productivity losses caused by poor communication and misunderstanding, and eliminating unnecessary and draining meetings.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/712bff43-24d1-4cb5-8e01-39b18f5992a2.png","url":"https://www.capterra.in/software/154298/cloudapp","@type":"ListItem"},{"name":"Vivantio","position":14,"description":"Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.\n\nBy combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dc04f5b4-44be-412f-ba12-dc99d38ab970.png","url":"https://www.capterra.in/software/132880/vivantio","@type":"ListItem"},{"name":"Missive","position":15,"description":"An email-first help desk. Missive has light \"ticketing\" functionality such as assign/close and canned responses, while still feeling like a blazing fast email client. 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We help your team work together effortlessly. \n\nUsed by over 4500 businesses, including accounting firms, logistics companies, travel agencies, and start up tech companies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/02c5a0c2-839c-47e9-aa34-959873810a4d.png","url":"https://www.capterra.in/software/152884/missive","@type":"ListItem"},{"name":"Method CRM","position":16,"description":"Method CRM is the #1 rated CRM for businesses running QuickBooks, built for companies that need more flexibility than off-the-shelf software. It helps sales and customer success teams stay organized, respond faster, and manage every stage of the customer journey in one place.\n\nMost CRMs force you to fit your processes into a rigid system. Method CRM works the other way around. 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Guide your customers with learner paths and recommended content and take them down the path to success. With the Thought Industries learning platform, you're able to build unique client training experiences for each client and distribute training materials at scale. Offer moment-of-need learning by embedding your training into your software to provide help where your clients most need it.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85b12ba7-85db-4b5a-91a4-f9248aaec43e.png","url":"https://www.capterra.in/software/142263/thought-industries","@type":"ListItem"},{"name":"Upnify CRM","position":20,"description":"Upnify is a CRM designed by business leaders for the international market.\n\nUpnify provides you with the opportunity to follow up on each of your leads, generating more opportunities that can translate into new sales for your company. Upnify's tools simplify the activities that impact the executive's work, saving time and increasing effectiveness. Enhance your management skills with Upnify, standardizing the phases of your commercial process and make a successful impression on your prospects.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0e773959-b7b5-4014-ba9f-5d64118f4ebe.png","url":"https://www.capterra.in/software/1014742/upnify-crm","@type":"ListItem"},{"name":"Froged","position":21,"description":"FROGED is the evolution of Customer Success and Product-led Growth - it is a Product Success Platform built by a SaaS, for SaaS companies.\n\nBrands can optimize their entire Customer Lifecycle: Onboarding, Engagement, and Proactive Customer Support. Using one platform you can: \n- Automate support (live chat, help desk & integrations)\n- Increase product adoption (in-app messages and email campaigns & automations)\nPlus increase engagement, overall MRR, and retention.\n\nTry FROGED for FREE today!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ec54a8a7-fd59-4b6b-9ba5-41a51a1ffd07.png","url":"https://www.capterra.in/software/196490/froged","@type":"ListItem"},{"name":"Skalin","position":22,"description":"Skalin helps B2B SaaS better onboard, engage and grow their customers with its 360° view, AI-powered Health Scores and powerful automation capabilities.Skalin helps B2B SaaS better onboard, engage and grow their customers with its 360° view, AI-powered Health Scores and powerful automation capabilities.\n\n360° Customer View\n→ Unify customers data across your tech stack\n→ Get a true 360° view of your Customers\n\nCustomisable Health scores\n→ Get more with an AI-based health score\n→ Save time with pre-configured KPIs\n→ Set priorities based on Data\n\nPlaybooks\n→ Build automated workflows in a few clicks\n→ Provide best-in-class customer experiences at scale\n→ Free up your time for high value-added tasks\n\nProject management\n→ See everything the team’s working on in one place\n→ Standardize your team processes\n→ Hit more milestones","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/65ef3a73-edd5-4e58-8651-3812008047cf.jpeg","url":"https://www.capterra.in/software/1018511/skalin","@type":"ListItem"},{"name":"3CLogic","position":23,"description":"3CLogic transforms customer and employee experiences with its patented and award-winning Voice AI and Cloud Contact Center solutions purpose-built to enhance today's leading CRM and Customer Service Management platforms, such as ServiceNow. Globally available and leveraged by the world's leading brands, its offerings empower enterprise organizations with innovative capabilities, such as intelligent self-service, Voice AI, Conversational AI, agent automation & coaching, and AI-powered sentiment analytics — all designed to lower operational costs, maximize ROI, and deliver better, faster, and more personalized interactions for IT, employee, and customer service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6b06aa98-1390-4c93-b017-abba30f11016.png","url":"https://www.capterra.in/software/121250/cloud-call-center","@type":"ListItem"},{"name":"LaunchBay","position":24,"description":"LaunchBay is the client experience platform for B2B service providers, agencies, and software companies that want to deliver a best-in-class customer experience without hiring more staff or adding work to their team's plate.\n\nFrom onboarding and implementation to ongoing service delivery, LaunchBay brings tasks, communication, approvals, time tracking, resource management, and data collection into one platform your team and clients actually use.\n\nOps leaders get real-time visibility into project health scores, status, and blockers across every active engagement. Reusable templates standardize delivery, automated reminders replace manual follow-up, and a shared message center with private internal notes keeps communication centralized.\n\nEach client gets a secure, branded portal with loginless magic link access. They complete tasks, track project progress, and always know where things stand without emailing your team.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d82dfdf6-5777-4bb9-8d0c-66d1b4601392.png","url":"https://www.capterra.in/software/1064920/motion-io","@type":"ListItem"},{"name":"Chaty","position":25,"description":"https://chaty.app/ - Chaty is designed to help employees connect with customers on various messaging applications like WhatsApp, Facebook Messenger & more.\n\nWith a single chat widget added to your website, you can create a personalized experience for customers using over 20 social channels like WhatsApp, Instagram, Line, Viber & Telegram to provide instant support; respond to inquiries, queries, and comments; build trust and offer value to your visitors, both on mobile & web.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/553036d7-b9b6-496c-bf2d-c00f129a0ead.png","url":"https://www.capterra.in/software/1024481/chaty","@type":"ListItem"}],"@id":"https://www.capterra.in/directory/30961/customer-success/deployment-options/mac/software#itemlist","numberOfItems":25}
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