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Customer Success Software

Customer Success software helps companies ensure that their clients achieve the outcomes intended by these companies (such as customer retention and satisfaction).

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Explore the most reviewed products by our users on the Customer Success Software

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Intelligent Growth platform for Customer Success and Account Management teams, focussed on Expansion Learn more about SmartKarrot
1. Built on a foundation of Augmented Intelligence, SmartKarrot proactively handles complex use cases around Expansion & Retention. Across multiple products, service lines and geographies. 2. Our Intense focus on Automation & Playbooks allows our customers to scale efficiently. 3. Our New Age Design with a PLG mindset allows for a great experience for users. 4. Our unlimited user packages allows our clients to become truly Customer Centric, and enables great alignment within teams. Learn more about SmartKarrot

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Data-driven AI customer success platform that helps SaaS businesses to accelerate their MRR growth. Learn more about Churn360
Churn360 is an AI Driven Customer Success Software that combines customer’s data that is spread across multiple SaaS products. All these data are consolidated into a single dashboard that is easy to use & convenient for your customer success manager. Churn360 also provides features like playbook automation, customer onboarding, customer journey mapping and tracking, surveys to effectively assist the customers in various circumstance leading to reduced customer churn and thus increase retention. Learn more about Churn360

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
UserGuiding helps product, customer success, and UX teams onboard users with guided tours and interactive manuals. No-code. Learn more about UserGuiding
Most users struggle to see the full value of a product within the first 14 days (if ever). That's why we built UserGuiding, a no-code user onboarding platform that helps increase adoption and reduce churn using interactive walkthroughs. Guide your users and display help articles they can read without ever leaving your app. The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface. Learn more about UserGuiding

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
An all-in-one user onboarding platform for web-based apps. Create beautiful onboarding experiences to improve adoption & retention. Learn more about Product Fruits
Product Fruits is a no-code user onboarding platform for web-based apps. It allows you to onboard new as well teach existing ones something new. Our powerful feature set includes interactive product tours, guides & walkthroughs; hints, beacons & tooltips; onboarding checklist; in-app announcements; NPS & surveys, user feedback widget; help center and a fully integrated knowledge base. Our customers achieve higher conversions, lower churn and less support tickets. Learn more about Product Fruits

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier. Learn more about Zoho Desk
Zoho Desk is Zoho's flagship web-based customer success software that helps companies deliver lasting customer experiences. It aims to make customers happier, agents empowered, and businesses healthier. With Zoho Desk, you can deliver seamless omnichannel support, improve agent productivity at scale, customize your help desk, leverage powerful AI capabilities, automate mundane tasks, get live performance insights, and deeply integrate with apps you use daily - all without spending a fortune. Learn more about Zoho Desk

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Custify is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Learn more about Custify
Custifys Customer Success Platform is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Aside from in-product usage insights, it also gathers data from various systems like CRM, support or billing automatically and presents all relevant customer success KPIs and client interactions in an easy to understand dashboard. For low-touch workflows, it has a sophisticated automation engine built-in as well. Learn more about Custify

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
It is a customer communications management solution that helps businesses manage customer data, leads, multi-channel messaging, etc. Learn more about Qiscus
It is a customer communications management solution that helps businesses manage customer data, leads, multi-channel messaging, etc. Learn more about Qiscus

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Zendesk Support is the leading help desk software built for better customer relationships.
Zendesk Suite is the customer service solution that is easy to use and scales with your business. On average, companies using Zendesk increase customer satisfaction by 25% and agent productivity by 30% - at any scale. Your customer interactions live in a single interface with features like web widgets, pre-defined ticket responses, and more. Get set up and run quickly. Zendesk Suite includes Ticketing System, Help Center, Community Forum, Messaging, Talk, Explore, and Sunshine Conversations. Learn more about Zendesk Suite

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Start for Free with LiveAgent and create amazing customer experiences with the ultimate customer success solution for all businesses.
LiveAgent is a cloud-based Customer Success Software with over 200+ compatible integrations. Improve customer experience, boost customer satisfaction, and drive growth with LiveAgent's powerful features like social media integration, unlimited ticket history, live chat tools, community forums, and more. LiveAgent helps build customer loyalty to 150M end-users worldwide. Start with a 1 month free trial, no credit card required. Learn more about LiveAgent

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
The customer support platform that ensures you understand customer needs, get to the root of their issues, and increase their happiness
TeamSupport's customer-centric Support platform empowers businesses to do much more than just ticket management. Through extensive customer management tools, which include account trend analytics, satisfaction scoring, and more, Support enables you to understand your customers better - rather than only focusing on the ticket. This leads to improved customer relationships that enable you to grow your revenue, increase customer happiness, and reduce churn. Learn more about TeamSupport

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Bitrix24 is a free customer success and customer relationship management platform used by 12 million businesses worldwide.
Bitrix24 is #1 free customer success and customer relationship management platform used by 12 million businesses worldwide. It is available in cloud or on-premise with open source code access. Unlimited leads, deals, contacts, companies, quotes, invoices and appointment scheduling. Advanced versions have sales and marketing automation, bulk SMS, campaign management and support for multiple pipelines. Available in 18 different languages. Learn more about Bitrix24

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
EngageBay is a simple, affordable all-in-one marketing, sales and service CRM software to acquire, engage, nurture, close leads.
EngageBay is a simple, affordable, all-in-one marketing and sales CRM software built for small businesses and startups to acquire, engage, nurture web visitors and convert them to happy customers. EngageBay's customer success software makes it easy to solve customer problems and helps agents become more productive, managers become more impactful, and customers become more empowered. - all from one easy to use platform. Learn more about EngageBay CRM

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
India Local product
Agile CRM is a complete sales, marketing and service suite designed to let SMBs to sell and market like the Fortune 500.
Agile CRM Customer Success Software - Provide superior customer service and maintain satisfied customers over the long term. Agile CRM enables businesses to provide a more personalized customer support experience. With a host of powerful help desk automation features at your fingertips, you will better understand your customers so you can be there to assist when they need you most. Learn more about Agile CRM

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
monday sales CRM lets you organize and streamline all your work, and ensure every client gets the personal treatment they deserve.
With monday sales CRM, you can organize and streamline all your work, and make sure each of your clients gets the individualized treatment they deserve. Choose the best view to track your client relationships, how many deals each customer success representative has, or any other report that will help you work better. Learn more about monday sales CRM

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Improve customer satisfaction and CSAT scores by standardizing and automating your CS workflows with Pipefy.
Pipefy is the platform that offers everything you need to help your customers achieve success. Automate and integrate your Customer Service processes with an easy-to-deploy, no-code app, so your team can work on strengthening their relationship with customers. Follow the steps of customer-centric companies around the globe. Improve speed, deliver higher-quality services, and save time to focus on what really matters with Pipefy. Try Pipefy for free. Learn more about Pipefy

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Discover how 8,000+ businesses use Front to drive operational efficiency, prevent churn, improve retention, and propel customer growth.
Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes. With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations. Learn more about Front

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Mixmax is the easiest to use Sales Engagement Platform for B2B revenue teams.
Mixmax, the #1 Sales Engagement Platform for Gmail, helps revenue teams accelerate revenue at every stage of the customer journey. We amplify AEs, CSMs, and anyone in a customer-facing role, not just the SDRs. By automating repetitive tasks and organizing their daily workflows, we increase reps' productivity and empower them with the tools they need to do what they do best: sell. Mixmax customers see a positive ROI in less than 6 months and go live in less than 1 day. Learn more about Mixmax

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Get started on the #1 CRM with Salesforce Essentials, the all-in-one sales and service solution, for just $25 per user per month.
Salesforce Essentials makes it possible to build stronger customer relationships with a combined sales and support CRM for small business that is easy to use, setup, and maintain. Essentials ensures that you spend less time in spreadsheets and more time selling by tracking your emails, calls and meetings to automatically keep customer records up-to-date without tedious data entry. Essentials also includes a ton of customer service productivity tools to help make every new customer a loyal one. Learn more about Salesforce Essentials

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
NiceJob helps to increase repeat business and fight churn by capturing the voices of your satisfied customers.
NiceJob helps to increase repeat business and fight churn by capturing the voices of your satisfied customers and sharing this across multiple platforms. You can get your customers to leave you a review or give you a referral. Engage with your customers at each point of their journey to ensure maximum customer satisfaction. No contracts, 14-day free trial, then just $75/month. Learn more about NiceJob

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Share information faster with visual context. Create, annotate, and share screenshots, videos, screen recordings, GIFs.
Zight (formerly CloudApp) is on a mission to enable happier & more productive workplaces with better communication to help people save time and reduce misunderstandings. Zight is used for internal and external communication across teams, helping organizations save hundreds of people hours, reducing productivity losses caused by poor communication and misunderstanding, and eliminating unnecessary and draining meetings. Learn more about Zight (formerly CloudApp)

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Cloud-based, scalable service management software for internal- and external-facing support teams.
Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support. By combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence. Learn more about Vivantio

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Website optimization tools used by 400,000+ sites worldwide. Heatmaps, recordings, surveys, live chat, and more included in every plan.
Learn why website visitors aren’t converting to grow sales and capture leads. Installation is easy and doesn’t require coding experience. Quickly find valuable sessions with Optimizable Segments that show you frustrated, confused, bounced visitors and more. For one price, you get Heatmaps, Session Recordings, Surveys, Announcements. Conversion Funnels, Form Analytics, Visitor Profiles, Live Chat & Live View and a real-time Dashboard. Start your free trial today; no credit card required. Learn more about Lucky Orange

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Textline is a business SMS platform offering the best tools for customer support workflow, team collaboration, and process automation.
Use SMS and make customers happy by adding a personal touch to your customer experience while lowering call volume and resolving more issues. Textline is a business SMS platform that offers the best tools for customer support workflow, team collaboration, and process automation. We add text messaging capabilities to your existing landline or give you a new, textable phone number in your local area code. Learn more about Textline

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
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Service Hub is customer service software that helps teams scale their support and delight their customers efficiently.
HubSpot Service Hub makes it easy to solve customer problems with efficiency, accuracy, and delight. It includes ticketing & automation with a shared inbox to keep you organized; a knowledge base so customers can help themselves; live chat & bots for faster response times; customer feedback tools so you can measure customer happiness; and reporting so you can unlock insights and improve. Sign up today, for free, and experience customer success software that makes both customers and reps happy. Learn more about HubSpot Service Hub

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
ChurnZero is the Customer Success platform and partner for growing SaaS and subscription businesses.
ChurnZero is your platform and partner for Customer Success. We help your subscription business improve efficiency, increase revenue, and deliver better customer experiences to succeed at scale. Our platform offers journeys, health scores, survey tools, segmentation, plays, reporting, real-time alerts, walkthroughs, collaboration centers, Customer Success AI™ and more. We’re also your team’s trusted partner, consultant, and coach, dedicated to helping you focus on the work that matters most. Learn more about ChurnZero

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
The better way to meet customers online Vectera is the easy way to schedule appointments and conduct secure video meetings.
Vectera is the better way to meet customers online. A single URL is all you need to access the online meeting rooms. Schedule appointments and conduct secure video meetings online. Get creative with whiteboards, cobrowsing and document annotation. 1-click start, no downloads, no frustrations. Learn more about Vectera

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Known as Europe’s most flexible CRM, Efficy offers a completely customisable solution that will empower your employees.
At last, a CRM solution that adapts to your needs. Efficy is a major player in the European CRM market. With our range of customisable solutions, we've already attracted over 13.500 clients and 330.000 users across 60 countries. Efficy CRM is easy to use and is adapted to each organisation based on their size and specific needs. This enables you to grow and develop your business in a structured way. Don’t waste time organizing data - empower your employees and grow your business with Efficy CRM. Learn more about Efficy CRM

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Run a branded loyalty program that excites your customers! Recognize purchases, visits. Increase customer retention and foster growth!
Run a custom branded loyalty program that excites your customers! Recognize customers for spend, visits, activities and behaviors, increase customer retention and foster growth. Complete with incentive campaigns, built-in email/sms communications and autopilot operation plus access a vast digital rewards catalog (major brands like Amazon, Walmart & Visa). Several interfaces to choose from, including Standalone, Cloud/Web, Kiosk, Mobile App plus Vend/LightSpeedX & Square POS integration. Learn more about Preferred Patron Loyalty

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Bettermode is an all-in-one community platform that unifies knowledge base, Q&A, and resource center to drive customer success.
Bettermode is an all-in-one community platform that lets you unify knowledge base, Q&A, and resource center in one place to drive customer success and retention. It is popular for its unmatched level of customization, premade community templates, apps, and embeddable widgets. Empower your customers to help each other in a brand community and enable them to find solutions from a robust content library. Improve customer engagement, collect feedback, educate customers, and drive product adoption. Learn more about Bettermode

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Over 1,300 L&D teams around the world partner with LearnUpon LMS to execute their learning strategy and hit their learning goals.
At LearnUpon LMS we’re on a mission to help you unlock the power of learning. Combining our award winning LMS and our industry-leading Customer Experience team, we pride ourselves on being a trusted partner to over 1,300 businesses. Every day, L&D teams around the world choose LearnUpon’s intuitive, feature-rich and deeply integrate-able platform to deliver a connected learning experience to millions of learners across their employees, customers and partners. Plans start at $15,000 USD. Learn more about LearnUpon

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
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The Thought Industries platform helps companies onboard, train, and certify customers with engaging online learning.
Give your customers the experience they deserve with interactive online training programs. Guide your customers with learner paths and recommended content and take them down the path to success. With the Thought Industries learning platform, you're able to build unique client training experiences for each client and distribute training materials at scale. Offer moment-of-need learning by embedding your training into your software to provide help where your clients most need it. Learn more about Thought Industries

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
An online platform for building an outstanding user experience via customer journey mapping, personas and impact mapping techniques.
UXPressia is an online tool for customer journey mapping, creating personas and impact maps. It is an optimal balance between sticker-and table-based solutions with an intuitive drag and drop interface and plenty of customizable features. With UXPressia you will design and deliver an exceptional experience to your customers. Visualize your customer journeys, create personas, analyze touchpoints in multi-channel interactions and invite collaborators to map together and share journeys online! Learn more about UXPressia

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Build better customer experiences with Groove. Everything you need to convert, support, and delight your customers.
Build better customer experiences with Groove. Everything you need to convert, support, and delight your customers. Everything in one place. No matter how you talk with your customers (email, social media, chat, or the phone), easily keep track of it all in our intuitive dashboard. Learn more about Groove

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Higher Logic Vanilla is the most trusted customer community solution for those serious about delivering exceptional experiences.
Higher Logic Vanilla is the most trusted all-in-one customer community solution by midsize and enterprise organizations for those who are serious about delivering exceptional customer experiences. Offer your customers the best community experience, across all your products, in any language, anywhere in the world. Make your vision a reality with a sleek user experience, deep integrations to your existing tools, and flexible customization to fit your branding -- all supported by our SuccessTeam. Learn more about Higher Logic Vanilla

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
#1 Action-Focused Sales CRM for Small Business. Focus on the Next Action, follow up with every lead, and stay in control of your sales.
OnePageCRM is the 1st action-focused sales CRM that helps small and medium-sized businesses stay in control of their sales. Focus on what needs to be done next, follow up with every lead, keep the team on the same page, and close more deals, one sales action at a time. Save time and automate your admin and data entry. Generate leads in a click from anywhere on the web. Reap the CRM benefits on the go with iOS and Android mobile apps. Any questions? We offer support via email, phone and chat. Learn more about OnePageCRM

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Understand what's happening in the field at scale with our conversational intelligence platform and boost your team's performance.
Stop randomly searching through thousands of customer interactions to find the right information. Gain an overview of your teams' on-the-ground reality with our conversational intelligence platform! Boost your business by gaining a better understanding of your market, your team's performance, and your customer's needs. Join 400+ European companies who trust us. Learn more about Modjo

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Userpilot helps product, UX & customer success teams increase user adoption through behavior driven product experiences. Code-Free.
Userpilot helps product, UX and customer success teams increase user adoption through behavior driven product experiences. Build beautiful, personalized and highly customizable experiences on top of your product to pave the way to Aha!. Quickly improve onboarding for new signups, trigger interactive tips when it's relevant and help users understand the value, all without writing any code. Userpilot also helps you Increase user retention, and stimulate feature discovery as your product evolves. Learn more about Userpilot

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
FROGED's Platform will help you increase MRR & reduce churn through proactive onboarding, support & engagement tools.
FROGED is the evolution of Customer Success and Product-led Growth - it is a Product Success Platform built by a SaaS, for SaaS companies. Brands can optimize their entire Customer Lifecycle: Onboarding, Engagement, and Proactive Customer Support. Using one platform you can: - Automate support (live chat, help desk & integrations) - Increase product adoption (in-app messages and email campaigns & automations) Plus increase engagement, overall MRR, and retention. Try FROGED for FREE today! Learn more about Froged

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
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Team inbox and chat tool that empowers teams to truly collaborate around different channels of communication, internal and external.
Team inbox and chat tool that empowers teams to truly collaborate around email, SMS, WhatsApp, Twitter, and other channels of communication. We redesigned the inbox with a business-first collaborative experience in mind. With Missive, teams focus on growing their business. Learn more about Missive

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Liveoak Technologies. We get virtual business done.
Liveoak is a virtual customer engagement and business platform that enables your representatives to connect, engage and complete work with customers in a seamless way. Liveoak seamlessly combines modern conferencing, forms collaboration, e-Signature and efficient data/I.D. capture combined with bank-grade security and a complete System-of-Audit. Our mission is to create an engagement platform that allows large companies to do business in a virtual context. Learn more about Liveoak

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
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Leading cloud contact center solution designed to help enterprises improve CX for customers and employees.
3CLogic is a leading cloud contact center platform modernizing enterprise communications for employees and customers. Built on AWS, the solution provides advanced and scalable speech-enabled offerings for leading CRMs, including ServiceNow, SAP, Salesforce, and MS Dynamics. With deployments on five continents serving Global 2000 clients, 3CLogic drives digital transformation by improving CX, operational efficiency and reporting insights with dynamic IVR, CTI, AI, and speech analytics. Learn more about 3CLogic

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
GUIDEcx is a customer onboarding solution designed to reduce churn and speed up time to value.
GUIDEcx is a customer onboarding solution designed to reduce churn, shorten time to initial value, and increase team capacity. Automated project and task management, dynamic forecasting, built-in communication tools, resource management, time tracking, and more keep internal and external customer teams on track, accountable, and engaged! Learn more about GUIDEcx

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Upnify CRM, designed by sales Professionals, is the sales management system that will help you to increase your company's revenue.
Upnify is a CRM designed by business leaders for the international market. Upnify provides you with the opportunity to follow up on each of your leads, generating more opportunities that can translate into new sales for your company. Upnify's tools simplify the activities that impact the executive's work, saving time and increasing effectiveness. Enhance your management skills with Upnify, standardizing the phases of your commercial process and make a successful impression on your prospects. Learn more about Upnify CRM

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Build personalized workspaces for each deal, uncover blindspots and win more deals.
Aligned digital sales room helps customers become self-sufficient in their customer success journey. It enables businesses to scale their customer experience without needing to increase their team resources. The automated onboarding process allows customers to feel like they are getting a personalized experience. Additionally, customer teams can now focus on growth and retention while Aligned digital sales room quickly spins up personalized customer portals in minutes, reducing onboarding time b Learn more about Aligned

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
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B2B SaaS companies use Gainsight's Customer Success Platform to discover actionable insights that increase customer retention, reduce c
Gainsight is the platform for Customer Success. Gainsight aggregates and turns disparate customer data from multiple sources into a single source of truth. Review the customer data-driven insights and deploy actions that drive business outcomes for your clients. Learn more about Gainsight CS

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Ecosystems is the first revenue operating system (OS) built entirely on value.
Ecosystems is the first revenue operating system (OS) built entirely on value. Designed to align everyone on value, your company, your customers, and your partners are empowered to quantify the business value being delivered. Through AI-driven analytics and integrations like Salesforce, Microsoft Dynamics, Gainsight, and HubSpot, individual value conversations are transformed into a centralized cloud asset for improved decisions throughout the organization. Learn more at Ecosystems.io. Learn more about Ecosystems

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
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Channels is a data-driven Customer Success Software with free Web calls for you and your customers along with multiple other features.
Channels is an innovative Customer Success Software. We give you Web call - the customer can call you easily with one click from your company’s website. Channels integrates with platforms like Shopify, Magento, Pipedrive, and more. Other features include the display of customer details before a call, One-click Chrome extension, Call widget, Mobile App, IVR, Call Recordings, Live-listening, and more. Take the free option and try some of these features. Or, have them all with a full offer! Learn more about Channels

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Skilljar's cloud-based, mobile-responsive learning management system (LMS) enables businesses to scale customer and partner training.
Skilljar is the leading training platform purpose-built for external education. Our enterprise-grade platform gives you all the tools you need to onboard, engage, and retain customers at scale. Skilljar enables your Customer Success teams by helping you scale your training program and proactively educate customers and partners. Learn more about Skilljar Customer Education

Features

  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
The Customer Success platform built for Startups who want to scale faster.
Skalin is a next-generation Customer Success Platform specifically built for startups in the acceleration phase. Powered by AI, it detects at-risk customers to prevent churn. With Skalin, your team can be more proactive, save time, and generate more revenue. Key features: - All-in-one interface for managing CS - Health score to prevent churn - Smart alerts for shifting from reactive to proactive Built for Startups: - Quick to roll out - Easy to get started - Friendly support Learn more about Skalin

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  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics
Revenue Intelligence Data Platform used by B2B Sales teams to unleash intelligent sales data and analytics to the entire revenue stack.
SalesDirector.ai is a revenue intelligence data platform for B2B sales organizations. We help them scale by delivering intelligent sales analytics to their CRM and BI tools. We capture email and calendar data from sales reps and cross-reference their CRM data to deliver predictive insights about their sales rep behaviors, forecasts and pipelines. These insights are delivered directly to their CRM or can be visualized in BI tools such as Tableau, Domo, Google Data Studio, Power BI or Einstein) Learn more about SalesDirector.ai

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  • Customer Engagement Software
  • Onboarding Software
  • Usage Tracking/Analytics
  • Reporting/Analytics