---
description: Page 4 - Compare the top Customer Success Software & providers for Indian businesses. Filter by price, feature or user rating to make software selection fast and easy.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Page 4 - Customer Success Software - Compare Prices & Top Sellers - Capterra India
---

Breadcrumb: [Home](/) > [Customer Success Software](https://www.capterra.in/directory/30961/customer-success/software) > [Page 4](https://www.capterra.in/directory/30961/customer-success/software?page=4)

# Customer Success Software

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> Customer Success software helps companies ensure that their clients achieve the outcomes intended by these companies (such as customer retention and satisfaction).

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## Products

1. [BrainStorm](https://www.capterra.in/software/205039/brainstorm-quickhelp) — 4.5/5 (17 reviews) — Send adoption soaring with the winning platform for employee software training and customer education.
2. [Intellum Platform](https://www.capterra.in/software/16720/exceed) — 4.6/5 (15 reviews) — Intellum is an all-in-one solution for delivering customer, partner, and employee education initiatives at scale.
3. [Clickatell](https://www.capterra.in/software/175976/clickatell-touch) — 4.3/5 (15 reviews) — Connecting businesses and consumers directly for conversation, commerce and service through mobile messaging at scale.
4. [GuestXM](https://www.capterra.in/software/189329/online-reputation-management) — 4.9/5 (15 reviews) — Customer experience management and restaurant intelligence platform
5. [Tiflux](https://www.capterra.in/software/200798/tiflux) — 4.9/5 (15 reviews) — A ticket management and RMM solution helps in productivity and control of IT assets for service providers and internal
6. [Kompassify](https://www.capterra.in/software/1022570/kompassify) — 4.7/5 (15 reviews) — Build fully personalized user onboarding experiences without writing a single line of code.
7. [Infobip](https://www.capterra.in/software/127997/infobip) — 4.6/5 (14 reviews) — Build meaningful customer relationships over any channel with the Infobip full-stack cloud communication platform.
8. [Revinova](https://www.capterra.in/software/136485/revinova) — 4.6/5 (14 reviews) — Revinova is an Agentic AI Orchestration and Enablement Platform that empowers businesses to build intelligent AI agents
9. [Capacity](https://www.capterra.in/software/192480/capacity) — 4.5/5 (14 reviews) — Capacity is an industry leader in support automation for both customers and employees. Get up and running within 30 days.
10. [AppFollow](https://www.capterra.in/software/181039/appfollow) — 4.6/5 (13 reviews) — AppFollow is an integrated solution that makes monitoring, analyzing, and elevating your app's reputation easy.
11. [Lou](https://www.capterra.in/software/192980/lou) — 4.3/5 (13 reviews) — Turn new users into power users with self-serve onboarding, personalized product tours, and feature announcements. No code required\!
12. [CrowdPower](https://www.capterra.in/software/206723/crowdpower) — 4.6/5 (13 reviews) — CrowdPower is a simple automation platform that can onboard new users, reduce churn, keep your customers informed, and so much more.
13. [VirtlX](https://www.capterra.in/software/1026661/virtlx-reflect) — 4.8/5 (13 reviews) — Transform employee \&amp; customer survey insights into actionable training with VirtlX, the AI-driven tool for business growth.
14. [Customer Communities](https://www.capterra.in/software/170758/insided) — 4.3/5 (12 reviews) — Gainsight Digital Hub is an all in one hub to engage, retain and delight your customers.
15. [Lumoa](https://www.capterra.in/software/160860/lumoa) — 4.4/5 (12 reviews) — Lumoa is the first CX platform to offer GPT and Generative AI. Analyse customer feedback securely in 60+ languages and in real time.
16. [isLucid](https://www.capterra.in/software/212767/lucid-agreements) — 4.7/5 (12 reviews) — isLucid automatically captures, transcribes and organises everything that was said during online meetings.
17. [ZapScale](https://www.capterra.in/software/1037044/zapscale) — 5.0/5 (12 reviews) — ZapScale is a customer success platform for B2B SaaS companies.
18. [CustomerGauge](https://www.capterra.in/software/163253/customergauge) — 4.8/5 (11 reviews) — CustomerGauge enables B2B companies to collect customer feedback \&amp; monitor behavioral trends to retain accounts and increase revenue.
19. [Helpfruit](https://www.capterra.in/software/209117/Helpfruit) — 4.6/5 (11 reviews) — Helpfruit: fresh customer self-service software. Reduce email tickets and calls with AI chatbot, help pages and live chat.
20. [Chameleon](https://www.capterra.in/software/153079/chameleon) — 3.9/5 (10 reviews) — Chameleon is a platform for better user onboarding, and a tool to help software people drive increased product engagement.
21. [Glance](https://www.capterra.in/software/36708/glance-screen-share) — 4.3/5 (10 reviews) — Glance makes it easy for customer-facing teams to support users with cobrowsing, screen sharing, video and more across web \&amp; mobile.
22. [LiveCaller](https://www.capterra.in/software/209451/livecaller) — 4.8/5 (10 reviews) — LiveCaller is all in one solution, combining different communication channels like Chat, Call, Social Messaging Apps into one platform.
23. [Vitally](https://www.capterra.in/software/179837/vitally) — 3.7/5 (9 reviews) — Vitally helps businesses of every size deliver world-class customer experiences, meet unexpected challenges, operate more efficiently
24. [Churn360](https://www.capterra.in/software/1032439/churn360) — 5.0/5 (9 reviews) — Data-driven AI customer success platform that helps SaaS businesses to accelerate their MRR growth.
25. [Surfboard](https://www.capterra.in/software/1039354/surfboard) — 4.6/5 (9 reviews) — Surfboard is a collaborative shift planning and scheduling tool for customer success teams.

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## Related Categories

- [Live Chat Software](https://www.capterra.in/directory/30797/live-chat/software)
- [Sales Enablement Tool](https://www.capterra.in/directory/30798/sales-enablement/software)
- [Customer Satisfaction Software](https://www.capterra.in/directory/30541/customer-satisfaction/software)
- [Customer Engagement Software](https://www.capterra.in/directory/30906/customer-engagement/software)
- [Customer Communications Management Software](https://www.capterra.in/directory/31002/customer-communications-management/software)

## Links

- [View on Capterra](https://www.capterra.in/directory/30961/customer-success/software)
- [All Categories](https://www.capterra.in/directory)

-----

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Having an interview, meeting with a customers or project planning? isLucid captures meeting notes and tasks, and integrates it to your project management software, CRM or ATS. Have all your meeting records securely stored in a single place. Extract the most value of your meetings, have better collaboration and keep your teams aligned.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/94e159c9-93ad-4f45-8c26-36e17b7f0107.png","url":"https://www.capterra.in/software/212767/lucid-agreements","@type":"ListItem"},{"name":"ZapScale","position":17,"description":"ZapScale empowers Customer Success heroes to monitor and manage their customers effectively. \n \nWith 150 data points from 6 data sources, ZapScale gives you a customer health score that is evidence-based, conjecture-free, and accurate. Automatic alerts and predictive churn analysis, allow you to identify and solve customer pain points proactively with ease and efficiency. \n \n We help you ensure your customers get continuous value from your solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e4a0c6fd-9b6a-4448-9d75-37d68585d010.jpeg","url":"https://www.capterra.in/software/1037044/zapscale","@type":"ListItem"},{"name":"CustomerGauge","position":18,"description":"The CustomerGauge Account Experience (AX) platform enables B2B companies to monitor account engagement, collect feedback through surveys, segment real-time results, and map feedback to changes in revenue & customer metrics (e.g. NPS).\n\nThrough native integrations, CustomerGauge users can monitor engagement trends across a variety of activities including how often key stakeholders answer customer surveys, submit support tickets, open marketing emails, attend business reviews, and so much more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c14ce7d7-ec31-4ac6-952b-bba0a0b20329.png","url":"https://www.capterra.in/software/163253/customergauge","@type":"ListItem"},{"name":"Helpfruit","position":19,"description":"20% of enquiries need a human touch. \nWe're here for the 80.  \n\nRefresh your customer self-service with Helpfruit.\nHelpfruit includes a chatbot to answers customer questions on the channels they prefer - be that web, Instagram, Facebook or WhatsApp. \n\nPlus, it comes with a 'help website' builder and content system.\n\nHelpfruit's chatbot is highly customisable with no-code, and no 'wiring diagrams' either. \n\nIt features the ability to escalate to live chat and even call APIs to carry out advanced self-service tasks. Need CRM and Zendesk integration? Yup, got that too.\n\nConversation insights and dashboards tell you exactly what is going on and give you metrics to track and improve your customer experience.\n\nWe use Gen AI when it matters – to help understand questions rather than generate answers. This means you get the productivity gains from using AI without any AI risks.\n\nHelpfruit lets you move fast, answer 80% of queries 24/7, and always serves, safe, curated content.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ea808de-3d03-41f3-84da-f39c0c24ce43.png","url":"https://www.capterra.in/software/209117/Helpfruit","@type":"ListItem"},{"name":"Chameleon","position":20,"description":"With Chameleon, teams can quickly build, test, and deploy in-product tours using a WYSIWYG editor. It is simple to implement on any website or webapp (a few lines of code) and automatically collects analytics to enable a data-driven approach to improving user onboarding.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eb1429ab-43b7-438e-9409-16caabde2b13.png","url":"https://www.capterra.in/software/153079/chameleon","@type":"ListItem"},{"name":"Glance","position":21,"description":"Glance makes it easy for customer-facing teams to support users of websites, portals, or mobile apps. 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We provide your team with 360 customer profiles, insanely flexible health scoring & reporting, and best-in-class automation - wrapped in a beautiful UI every team member will love using. With access to enriched customer data, proactive alerting of at-risk & upsell accounts, and automated engagement with in-need customers, Vitally helps 10x the impact of every team member & eliminate churn.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/38bd4112-35cc-46a6-bcf6-8fd5e8a695d0.png","url":"https://www.capterra.in/software/179837/vitally","@type":"ListItem"},{"name":"Churn360","position":24,"description":"Churn360 is an AI Driven Customer Success Software that combines customer’s data that is spread across multiple SaaS products. All these data are consolidated into a single dashboard that is easy to use & convenient for your customer success manager. Churn360 also provides features like playbook automation, customer onboarding, customer journey mapping and tracking, surveys to effectively assist the customers in various circumstance leading to reduced customer churn and thus increase retention.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2a4b1e51-9b65-4d10-8891-831b7f695276.png","url":"https://www.capterra.in/software/1032439/churn360","@type":"ListItem"},{"name":"Surfboard","position":25,"description":"Surfboard is the first collaborative shift planning and scheduling tool for customer success teams.\n\nAt Surfboard, our mission is to make work more human. To achieve our mission, we are building a product that empowers success teams to plan their shifts in a collaborative, fair, and simple way. \n\nHappy teams make happy customers, and for surfers (what we call CS agents) to be happy in their role, they need  freedom, autonomy, and to be treated like a human, not a resource.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f9457ac8-a5b7-49e9-8152-8abb22336b30.png","url":"https://www.capterra.in/software/1039354/surfboard","@type":"ListItem"}],"@id":"https://www.capterra.in/directory/30961/customer-success/software?page=4#itemlist","numberOfItems":25}
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